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ResumeGeniusReviews 224,937

4.5

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From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
163
quality
512
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Destiny O.
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Was not aware of initial charge but overall great!

Date of experience: August 2, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Canada
1 review
0 helpful votes
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For a free program they hit you with a charge to be able to download or print it. Should have been upfront with the cost.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 2, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Saudi Arabia
1 review
0 helpful votes
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Phone number format is not flexible for all countries, it only fits US

Date of experience: August 2, 2021
New York
1 review
0 helpful votes
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I absolutely love this website
August 2, 2021

I absolutely love this website. It's easy to use and really exceeded my expecting. HIGHLY RECOMMEND!

Date of experience: August 2, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

California
1 review
0 helpful votes
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Thought it would be free, I was led to believe in the beginning there would be a basic free resume...

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 2, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Texas
2 reviews
0 helpful votes
Follow Roberto P.
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Its been very helpful for someone who has not job searched in a very long time!

Date of experience: August 2, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Nigeria
1 review
0 helpful votes
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I love the user interface and all...
September 1, 2021

I love the user interface and all... it's perfect! But I hate the fact that users are not told they have to pay, for them to be aware and then decide as to whether or not to continue with the deal. I thought it was a free resume site cos nothing about pricing or payments was mentioned at any part of the site. Now I had to pay a sum of money I never prepared to spend for now and it was not convenient for me at this very moment... but I have to proceed to payment because I have gone a long way and I can't afford a waste of precious time.

Date of experience: August 2, 2021
Georgia
1 review
0 helpful votes
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Thank you, very easy and quick!
August 2, 2021

Thank you, very easy and quick! Really enjoyed the app :)

Date of experience: August 2, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

South Carolina
1 review
0 helpful votes
Follow Sheri P.
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The resume options are great and the experience of putting it together was much easier than I anticipated. I needed help with technical issues as I was using Safari and didn't realize I needed to use Chrome, but otherwise, no issues.

Date of experience: August 2, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Georgia
1 review
0 helpful votes
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Easy to use, self explanatory and great quality of material.

Date of experience: August 2, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Georgia
1 review
0 helpful votes
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Happy reliable and neat
August 2, 2021

Happy reliable and neat. The system is easy to use and user friendly

Date of experience: August 2, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Florida
1 review
0 helpful votes
Follow Crystal U.
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First time ever doing my own resume and it was a wonderful experience

Date of experience: August 2, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Wisconsin
1 review
0 helpful votes
Follow Lynnette W.
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I couldn't did it without help I didn't know how to put a resume together thanks

Date of experience: August 1, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Colorado
1 review
0 helpful votes
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I knew you guys were gonna get me with that "trial"

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 1, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Georgia
1 review
0 helpful votes
Follow ​Emmaline J.
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I think y'all are being misleading calling it free.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 1, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

California
1 review
0 helpful votes
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I tried to verify this was free before spending my time filling out all the information. Kept advertising 15 min free resume, yet forced me yet again to pay in order to get anything that I typed. It's fine, but just would appreciate the due diligence of understanding that it is not free...

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 1, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Michigan
1 review
0 helpful votes
Follow ​Ruth F.
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I am getting excellent help in getting my resume done.

Date of experience: August 1, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Arizona
1 review
0 helpful votes
Follow ​Michael O.
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The fees portion was not properly disclosed, hidden and almost deceitful

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 1, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow ​Jenna Y.
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When this started it said the resume was free. It is not.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 1, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Mississippi
1 review
0 helpful votes
Follow ​Hayat M.
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Objective part of resume…Should have an option to compose your own.

Date of experience: August 1, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius