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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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I enjoyed building my resume on this platform and it was relatively easy.
Really easy to use with lots of templates to choose from.
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
Resume Genius made it so easy for me to create my resume.
Thank you for sharing, itβs awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
Good
Awesome people quick serious the best I ever had
Thank you for sharing, itβs awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
Great it was fast secure and accurate really easy t
Thank you for sharing, itβs awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
Super Easy and creates a very professional Resume!
Thank you for sharing, itβs awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
I would like my freedom in the career objective section.
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
It helps with filling in the blanks that you need for words for your resume
Thank you for sharing, itβs awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
I was able to upload a client's resume easily, though it did take a little reading comprehension to get the elements in the right places for editing.
Thank you for sharing, itβs awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
Should allow for insertion of anchor tags and photos into templates. More control over heading titles and such
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
Overall great experience with making up a quick and easy resume, thank you!
Thank you for sharing, itβs awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
Thank you for sharing, itβs awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
It was simple in the templates for helpful made it easy I walked through the process
Thank you for sharing, itβs awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
My experience so far has been good, now I'm just waiting to gain access to the resume
Thank you for sharing, itβs awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
Pleasant, but it's a bit expensive, I have used this service before and I just edited one part of my resume today and had to pay the $25 again.
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
Why does it say whenever you click the link that is free if it's gonna cost 2.95?
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
Very easy and turned out very professional. I could not have done this on my own.
Thank you for sharing, itβs awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
It was easy to use and edit and thought it was free but always a catch -
Thank you for sharing, itβs awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
It didn't save my progress so when I minimised the screen, I had to start afresh.
Thank you for sharing, itβs awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
You advertise as completely free, then in end charge
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius