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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Would like the fees notice before starting the resume builder.
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
Free is not free, It's $2.95. Looks good when you're finished.
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
Really great service! I just wish you had a way to download your resume for a lower price without having to buy the subscription.
Thank you for sharing, itβs awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
This website makes putting together a resume a breeze!
Thank you for sharing, itβs awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
Awesome and one of the best resume builders I have seen
Weβre thankful for the amazing feedback you have given us!
Regards,
Resume Genius
I was able to download a previous resume to make updating it easy!
Thank you for sharing, itβs awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
I was lead to believe it would be free. Do NOT renew after trial period!
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
Didn't realize it required a subscription until fully completing my resume. Did not see the option to at least go back and retrieve all the information I entered in the event I did not want to pay. Navigation when editing was a little touchy. Template options seem to be limited.
Great sections and choices available for the responsibilities section, which was probably the best part of the site. Lots of options that were worded perfectly for what I needed.
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
It was fast and easy. Having the different options to choose from was a real big help.
Thank you for sharing, itβs awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
Fast and easy... literally made my resume while my gf was getting ready for our date.
Thank you for sharing, itβs awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
Was a quick and responsive way to create a great resume!
Thank you for sharing, itβs awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
It was quick easy and cheap, it helped me beef up my resume fingers crossed I get a job soon
Thank you for sharing, itβs awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
Thank you for your help and service will use again.
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
The advertisements are misleading on what free resume you can get
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius
Very painless process with a professional final product.
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
Nice very easy and quick process. Would recommend to friends
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
I haven't done a resume in many years. Site was quick precise. Very helpful
Thank you for sharing, itβs awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
So easy! Very simple and straightforward to use. Will recommend!
Thank you for sharing, itβs awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
Very helpful when you have writers block on making a resume.
Thank you for sharing, itβs awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius