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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Amazing! I love the layouts can't wait to use more
Great ideas for wording and to precisely detail work experience
Thank you for sharing, itβs awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
Great nice and simple... didn't have any issues creating a resume.
Thank you for sharing, itβs awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
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Thank you for sharing, itβs awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
Easy to complete, but said Free. Had to pay $2.95 for 14 day trial
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
Good because of the attention to detail and auto-fill options
Thank you for sharing, itβs awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
Very good very good very good very good very good very good
Thank you for sharing, itβs awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
Would've appreciated ability to put work experience that starts far past current date
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
I would have like to been able to put in my objective as looking to change career field
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
You lied and deceive people into believing your offering a product for "free". I'll gladly give you your $3, but you'll never get any more from me. All you've done is waste my time. Time is money and it won't come to you. Thanks for nothing
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius
Simple and helpful. Was intimidated to start creating my resume but found this site made it easy!
Thank you for sharing, itβs awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
Loved how easy this was and how it was all put together
Thank you for sharing, itβs awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
Can't see that it fits on one page without purchasing
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
I appreciate the pre-canned text to pull into the resume
Thank you for sharing, itβs awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
Very easy to use, great options on experience in accordance to your occupation.
Thank you for leaving a five-star shout-out for our agent, (NAME)!
Regards,
Resume Genius
This process was very helpful for a first time resume writer.
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
Quick and easy, had a good looking resume in under an hour.
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
It said free resume, but then it was not free in the end.
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
This was a very easy process. I like how the paragraph was generated based on the questions answered
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for sharing, itβs awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius