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ResumeGeniusReviews 224,959

4.5

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From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
163
quality
512
This company responds to reviews on average within 3 days

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New York
1 review
0 helpful votes
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I wish i knew i was going to be charged before i started

Date of experience: August 3, 2021
Arizona
1 review
0 helpful votes
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Expected the resume to be free and got hit with paywall. I'm cancelling after the 14 day trial.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Maryland
1 review
0 helpful votes
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So easy to build your resume, with their various templates.

Date of experience: August 3, 2021
Minnesota
1 review
0 helpful votes
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I enjoy the fill in the blank easy one question answers

Date of experience: August 3, 2021
Texas
1 review
0 helpful votes
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Its easy and fast, but a little pricey on the monthly subscription

Date of experience: August 3, 2021
Florida
1 review
0 helpful votes
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Was told it was free then had to pay to get my resume

Date of experience: August 3, 2021
California
1 review
0 helpful votes
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I only want to use for the 14 days
August 3, 2021

I only want to use for the 14 days. How do I stop the membership after the 14 days.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Colorado
1 review
0 helpful votes
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The need to pay was a surprise
August 3, 2021

The need to pay was a surprise. In the past I was able to download for free, so expected the same today because I did not see a notification (not sure if I just missed it because it is not obvious or if it was there at all). It's only 3 dollars for the trial, but still... Also a little sketchy to charge 25 a month after the trial when you typically charge 7-8 a month otherwise. I will be setting a reminder on my phone in order to avoid this. Otherwise, it's a solid platform. Because we have to pay, it would be nice to alter subtle things like color.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Illinois
1 review
0 helpful votes
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Super easy to use, and pricing is incredibly fair!

Date of experience: August 3, 2021
Missouri
1 review
0 helpful votes
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Great love that I can add in everything without having to type it myself

Date of experience: August 3, 2021
Indiana
1 review
0 helpful votes
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A little misleading, as this showed up under "Free resume builder" on a google search, but here I am paying for it.

Date of experience: August 3, 2021
Canada
1 review
0 helpful votes
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It was fine but not enough selection for objective

Date of experience: August 3, 2021
Texas
1 review
0 helpful votes
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We have heard from friends and is true it is a good deal.

Date of experience: August 3, 2021
Indiana
1 review
0 helpful votes
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The process was fine, but I don't like you surprising me with the card info.

Date of experience: August 3, 2021
Michigan
1 review
0 helpful votes
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You said it was free and after a long time working on it. You charge me. Wow..

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

AE
1 review
0 helpful votes
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Why charge after making the resume? Disclose that info beforehand so people dont waste time.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
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Thank you for making this so easy!
August 2, 2021

Thank you for making this so easy! It's been a long time since I had to create a resume

Date of experience: August 2, 2021
Nevada
1 review
0 helpful votes
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It was very easy and Understandable, especially with the help they give you.

Date of experience: August 2, 2021
Oregon
1 review
0 helpful votes
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This worked pretty well it was easy to operate and use

Date of experience: August 2, 2021
Ohio
1 review
0 helpful votes
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Very good, easy to create the resume without wondering what to put next

Date of experience: August 2, 2021