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ResumeGeniusReviews 225,075

4.5

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From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
163
quality
517
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Marion B.
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I can't change the format on bullets, it doesn't seem to do any format corrections.

Date of experience: August 17, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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It was easy to use
August 17, 2023

It was easy to use. And it help me make it which to my convenience it was my first time making one. I'm 26 and was nervous about making my first one but this helped me so much.

Date of experience: August 17, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Jamaica
1 review
0 helpful votes
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Fast reliable and of good use
August 17, 2023

Fast reliable and of good use. Its a definitely helpful app and I don't regret using it.

Date of experience: August 17, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Was not obvious at start that a fee would be charged

Date of experience: August 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
Follow Carson G.
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Says free on your web link but is obviously not. Clickbait. Price is fair but do not advertise as free.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Carson,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
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Great UX
August 16, 2023

Great UX - easy to use. Love the ability to search job positions to find applicable skills and professional summaries

Date of experience: August 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow Mohamed K.
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Says free resume before you click and then after you've spent time creating and the effort to make your resume. They charge you with a fee before you can download your resume

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Mohamed,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
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This was an awesome application to use for creating my resume. I recommend it highly!

Date of experience: August 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Jessica K.
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Resume Genius is very user friendly for novice Resume writers. I really appreciate the tools, the templates and the job description recommendations. I feel like my Resume is now at the level it needs to be to land a new job in the current market.

Date of experience: August 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow ALEXANDER U.
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I know you gotta make money, but this service is not "free" as led to believe. If you started with "Use for only $2.95" I would have still used your service, just would not have felt manipulated.

Date of experience: August 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Allan Z.
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It says Free so the Charge at the end is not a welcome thing

Date of experience: August 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow Noelle U.
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Should be told before you start that it is not free.

Date of experience: August 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow NATHAN A.
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I have used this site before and have recommended to many friends. Easy to use and takes the stress off of creating/updating a resume.

Date of experience: August 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Grace H.
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This website was so helpful and efficient for producing a resume that will make my professionalism stand out.

Date of experience: August 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Kentucky
1 review
0 helpful votes
Follow TinaMarie I.
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You get people to pay for a complete resume when it says it is free

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello TinaMarie,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Mississippi
1 review
0 helpful votes
Follow Melanie Z.
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I was so stressed to update my resume and the format but Resumegenius made it painless and simple!

Date of experience: August 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow Arya D.
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Dont like how we cant adjust the resume order eg. Education first then experience. Also dont like how when adding your own custom section it doesn't offer the same fill-out subsections to allow for similar formatting of previous sections.

Date of experience: August 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Minnesota
1 review
0 helpful votes
Follow Michaelle Z.
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I was told I could download for free yet still was charged in order to access it

Date of experience: August 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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Ridiculously expensive, and confusing to navigate.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Gabriel,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Ashley L.
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I like how you can take your existing resume and it is already formatted into this one

Date of experience: August 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius