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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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So far it has been an easy and very seamless experience.
Very helpful! I went in with no idea of how to even begin to make a resume and this helped me so much! They provide you with helpful options, it is so professional! Thank you!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Its been good but i would like all of my history to be saved not some
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thanks it's really good application giving malty chooses of resumes
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It really help build my resume is fast I recommend.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
My experience was great! This site is easy to use and helps make great resumes.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
So far not bad it's in interesting to improve my resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far so good, fingers crossed with the new resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It is really easy to understand and follow. It's helped me build great resumes.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
There are fewer options we can edit. Every heading title, etc can not be edited
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Amazing and easy! I would have rated higher however the website was quite misleading and said it would be free.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I would've liked if the website told me I had to pay for my first one, I would have willingly paid it as I am in a pinch but it was just an extra step
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very easy to use and helpful with how to properly word your job responsibilities
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It would be nice if your AI recognized federal agency work information to assist in the AI process of writing a resume
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
So far, everything is simple. Not too confusing or expensive.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good, very good. It was good but never forgot how good it is
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Annoyed that it was supposed to be a "free" resume builder.
Hello Douglas,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I didn't know I would have to pay until after having filled everything out
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was so Helpful it gave me advice on what to put and walk me threw the steps
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I can't change the format on bullets, it doesn't seem to do any format corrections.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius