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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Says its free than wants to charge you 2.95 or more after you do the work. Not that big a deal but SMH
Hello Collin,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Marketed as a free resume building tool. Not free. Im still not sure if i can edit after purchasing basic plan.
Hello Brittany,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Free is not exactly free is it? Just tell the truth from the beginning, disgraceful
Hello Sean,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Good, easy, templates and predictions were actually impressive
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love being able to put in my info and have everything formatted for me!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Resume Genius site is a comfortable way to enhance your resume. There are quick and prompted questions. The site is very accessible. In a short time, you will build a professional resume by gathering your personal information sort it into an organized manner.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
The link said the resume was free. If i would have known i had to pay for it i would have wrote my own the way i wanted it to be
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great and very easy to use. Love the different options for viewing of the resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was really happy my old resume was present and accessible.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent format! Easy to design an effective resume for a wide range of professions.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Great help on resume! Your editing folks need to learn how to keep in one tense or the other from current to past tense. I'm glad I read everything as I corrected about 12 tense errors.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was abler to easily build my resume and there were many helpful tips and task responsibilities.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Initial page says FREE then when you're all done it pops up for your credit card information and informs you it is $24 per month for services.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Not sure of the job that's been done with my résumé because I didn't see it yet, but as I was doing it it looked good
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far, I'm impressed! Resumegenius has provided helpful steps to create a professional resume.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
So far it has been an easy and very seamless experience.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful! I went in with no idea of how to even begin to make a resume and this helped me so much! They provide you with helpful options, it is so professional! Thank you!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius