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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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ResumeGenius is so quick and easy to use. I love the suggestions along the way.
This is a really good. Service short time spent on creating resumes. I really enjoyed make resumes. Now thank to you guys
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Worked well for an old timer(retired) looking for part time work
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful. Really appreciate it. The prompts and recommendations.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thanks for the assistance in creating a comprehensive CV.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy, wish the access was for a little longer.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Gets advertised as free and only charged after the work is done
Hello Marcel,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Subscription price could be reduced to half. Most of them are one time users.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Did not understand before purchasing that I would need to cancel a subscription to avoid further fees
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Much easier than trying to build a resume from scratch!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Upset it was labeled as free online when it was not. But it helped me make a nice resume so I cant be too mad.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
So far, so good, much more administrative work on my end than I expected.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was really nervous to use. Ended up with an awesome resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great! Easy to use and made the process enjoyable.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Says its free than wants to charge you 2.95 or more after you do the work. Not that big a deal but SMH
Hello Collin,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Marketed as a free resume building tool. Not free. Im still not sure if i can edit after purchasing basic plan.
Hello Brittany,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Free is not exactly free is it? Just tell the truth from the beginning, disgraceful
Hello Sean,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Good, easy, templates and predictions were actually impressive
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love being able to put in my info and have everything formatted for me!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius