ResumeGenius has a rating of 4.5 stars from 209,916 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeGenius most frequently mention great experience, easy process and bullet points. ResumeGenius ranks 1st among Resume sites.
It said free but then after putting in all the work to fill out a resume it charges to save it
Was easy to use and had some good pre-worded descriptions.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The best help I could ever find in helping me build a resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This process was easy and there were a lot of options.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
First time using, made editing my cv nice and easy.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
When editing the resume get rid of the tool bar thats in the space allowed for text.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I was lead to believe this was free and then, at the end, I had to put in credit card info.
You made things easier for me in making my resume since its hard for me to do it on my own.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Amazing experience super easy and straight forward
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Did a great job with the layout of my resume 👏 👌 👍🏾
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use, very helpful, made the whole experience a snap.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I would have liked to know that I was going to pay for this before I filled out the whole resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very helpful suggestions made this process really easy
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The website was incredibly helpful and easy to use.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good, super easy to use and helped with wording of resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good and Sufficient, it will benefit me in the future.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great, love it love it love it love it love it love it love it love it love it love it love it love
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I didn't struggle building my resume as I did with other platforms.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
At first they say it's free. So misleading. But okay; $3 is not horrible.
Hello Elona,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great! I love it, this made my resume quick and easy
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Hello Jerry,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius