Established in 2008. Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience. Check us out! https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
There is no year past the current year to graduate from. Also, there is no way that I could find to edit freehand in the end. Lastly, it would be good to know up front there is a charge for the service.
I'm not finished yet but so far it's been really helpful.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You advertised being a free resume builder then slapped me with a fee at the end. No where did I see any indication I would be charged for my resume. I spent an hour, the only reason I am paying.
Hello Joshua,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Excellent services offered!
Ease of usage is exceptional! Great work!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It has been very convenient and the resume formats look professional.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great job great format. Makes it easy for a blue collar worker to look professional.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Insofar looks good. I need to more with t to fully evaluate it.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The ad says its free to use but then charges you at the end when you're done.
Hello Brayden,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great but I wish it was stated upfront about the cost of to print my resume. It listed as free. I kinda felt trapped.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It's practically impossible to get your resume after you've already paid for it.
Hello Jennifer,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I wasn't happy that I needed to pay to actually get my resume. If I had had more time, then I would not have gone with your product. However, the process of creating it was very streamlined and easy to do. That is why I gave you 3 stars.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Not sure why skills are rearranged at bottom instead of on the side.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
My friend told me last night about it great templets and helps resume look very clean and professional even gives you suggestion bullets to improve everything
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Its been a smooth experience offering valuable insights into building a great CV
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy and straightforward to use, happy with the result so far!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Appreciate the ability to be able to create a resume following a lay out with ideas on what should be included!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Having suggestions and tools for a variety of jobs was incredibly helpful.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
:). ...
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Advertised as totally free. Yes, totally free right up until you have to pay after spending hours on making it.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Awesome good professional template very good layout
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Hello Gavin,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius