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ResumeGeniusReviews 214,522

4.5

About the Business

Established in 2008. Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience. Check us out! https://vimeo.com/114529272


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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
162
quality
186
This company responds to reviews on average within 1 day
Canada
1 review
0 helpful votes
Follow Gavin D.
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There is no year past the current year to graduate from. Also, there is no way that I could find to edit freehand in the end. Lastly, it would be good to know up front there is a charge for the service.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Gavin,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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I'm not finished yet but so far it's been really helpful.

Date of experience: March 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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You advertised being a free resume builder then slapped me with a fee at the end. No where did I see any indication I would be charged for my resume. I spent an hour, the only reason I am paying.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Joshua,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
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Excellent services offered!
March 2, 2023

Excellent services offered!
Ease of usage is exceptional! Great work!

Date of experience: March 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
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It has been very convenient and the resume formats look professional.

Date of experience: March 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Great job great format
March 2, 2023

Great job great format. Makes it easy for a blue collar worker to look professional.

Date of experience: March 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Minnesota
2 reviews
0 helpful votes
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Insofar looks good
March 2, 2023

Insofar looks good. I need to more with t to fully evaluate it.

Date of experience: March 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
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The ad says its free to use but then charges you at the end when you're done.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Brayden,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Alabama
1 review
0 helpful votes
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Great but I wish it was stated upfront about the cost of to print my resume. It listed as free. I kinda felt trapped.

Date of experience: March 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Tennessee
1 review
0 helpful votes
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It's practically impossible to get your resume after you've already paid for it.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Jennifer,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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I wasn't happy that I needed to pay to actually get my resume. If I had had more time, then I would not have gone with your product. However, the process of creating it was very streamlined and easy to do. That is why I gave you 3 stars.

Date of experience: March 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New Jersey
1 review
0 helpful votes
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Not sure why skills are rearranged at bottom instead of on the side.

Date of experience: March 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow Keyana J.
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My friend told me last night about it great templets and helps resume look very clean and professional even gives you suggestion bullets to improve everything

Date of experience: March 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

GB
1 review
0 helpful votes
Follow FAROUK Z.
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Its been a smooth experience offering valuable insights into building a great CV

Date of experience: March 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Very easy and straightforward to use, happy with the result so far!

Date of experience: March 1, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Coral H.
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Appreciate the ability to be able to create a resume following a lay out with ideas on what should be included!

Date of experience: March 1, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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Having suggestions and tools for a variety of jobs was incredibly helpful.

Date of experience: March 1, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
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:). ...
March 1, 2023

:). ...

Date of experience: March 1, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Iowa
1 review
0 helpful votes
Follow Jennifer R.
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Advertised as totally free
March 1, 2023

Advertised as totally free. Yes, totally free right up until you have to pay after spending hours on making it.

Date of experience: March 1, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Maryland
1 review
0 helpful votes
Follow Vernon J.
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Awesome good professional template very good layout

Date of experience: March 1, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius