Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
Never warned me I had to pay to generate my resume until I spent my time setting it all up. I paid the $2.95 because it was easy and very Helpful. I will be cancelling it soon though.
This was very easy and quick. The $2.95 fee to download is very fair for how nice the result is.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very quick and easy. Will be recommending this to others
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Telling people something is free and then charging them after they've used your system to build it is really $#*!ty.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I had a great experience using this platform and hope to get the job I am applying for.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy Love the added choices for all of the bullet points!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I spent almost an hour to complete my resume and get it looking exactly the way I would like. Only to then be informed that I would have to pay to get it. Classic bait and switch.
Hello Kyle,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It was a quick and motivating experience, very easy and understandable process.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is the best thing I used to get a resume helped me a lot
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
No explanation of fee for document until already invested tons of time
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I was missing more compact layout for language section
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very Good. I will experience it more to say about it further.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Lots of choices to choose from! So easy to fill in all information
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Terms are way to long and I gave up on reading the.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Says no credit card required but it is required you should remove this from your site this is false advertising.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I had to pay and sign up for a subscription but chose resume genius because it said it was free.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I would prefer for there to be more templates to pick from.
Hello Anna,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great website and it made crafting my resume easier
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
A little time consuming.
Definitely worth it though.
From start to finish-20 minutes
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Serves the purpose of creating a resume but has quite a few limitations
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius