Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
Great tool to use for my Resume building experience.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
At 53 I have had to do zero resumes. So this made it very easy!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy and helpful makes a stressful situation easier.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Said free then had to pay to get all the work I put in.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Don't like the fact it automatically renews should just be a one time purchase. Other than that looks amazing. Thank you
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was fairly easy to create a new resume using my old one.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far it has been a very easy experience. We shall see how it finishes. Thank you
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent service. I will be recommending you to everyone I know who will be looking for a new job.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Advertised as free when it is not. You work through all of it then cannot download the resume without subscribing and paying money.
Hello Gretel,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I dont like that its advertised as free but i have to pay
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Amazingly simple I recommend to every trying to make a resume without knowledge on where to start.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I experienced some text-editor issues, but overall the experience was good. It was long but a resume has many parts so it was fairly okay as far as having to set it up manually.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use format which results in a professional looking resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Typing in the job descriptions it was typing backwards... So I just left some defaults and will edit on my PC
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Dear ResumeGenius.com team,
I am writing this review to express my profound gratitude and satisfaction with the outstanding service I received from your platform. As a customer service professional with over 25 years of experience, I was in search of a resume builder that could effectively showcase my skills and accomplishments. ResumeGenius.com exceeded my expectations, and I am thrilled to give you a well-deserved 5-star rating.
From the user-friendly interface to the comprehensive selection of templates and the intuitive editing tools, I found the entire process to be seamless and efficient. The guidance provided throughout the process, along with the industry-specific examples, enabled me to tailor my resume in a manner that effectively highlighted my key competencies and experiences. I was particularly impressed with the responsiveness of your customer support team, who were available to address any questions and provide valuable feedback.
With the help of ResumeGenius.com, I am now confident that my resume will make a lasting impression on potential employers, setting me up for success in my job search. I would highly recommend your platform to anyone seeking a professional and high-quality resume building experience.
Thank you once again for your exceptional service and for empowering professionals like myself to stand out in today's competitive job market.
Sincerely,
Patricia Shaffer
We are happy to read about your wonderful experience with our site, Patricia. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Great and also are used you guys critique on my resume once before.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful. But found it difficult to write additional notes.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I want to say that I am happy I found you and I am satisfied with the help you have given me. Thank you.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
While typing my experience from my phone I cannot see what I'm typing because the page would automatically scroll to the top. So I would have to stop typing to scroll to the top every other word to make sure I'm typing the right thing. That was from my phone so I tried on my laptop. I could not type a thing. It was pretty messed up so I did it from my phone and bared with the malfunction.
Also I wish you all would give the price before hand. Some people are looking for a job and have no money to pay. Other than that I'm happy with my resume
Hello Rosalind,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius