Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
Great work they made it so easy for me. I appreciate y'all.
Excellent and very convenient for updating your resume or to make one for a job
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I loved the layouts and the guides that were offered. It helped put my skills into better words. It made it so much less daunting to review my resume.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Easy to follow resume formats that are affordable.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy to use, very helpful for someone who hasn't had to write a resume in over 6 years.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
I like the way I can change the format and the app does the resume for me very convenient.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Great experience. Like how they add suggestions on skills
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Every was fine except for the education part. "Expected" graduation date so it's going to be in the future, expect it only lets you select this year or previous years.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Part of the program wouldn't let you delete and type new information. Other than that, I've been pleased.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I dont like how it forces you to put a email for references.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
You need to let customers know they can not use a Debit card.
Hello Regina,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Clickbait with the free then you have to pay to get it just say 3$ lmao
Hello Zachary,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
So easy to create a stellar and sharp looking resume. The bullet point suggestions for skills, responsibilities were awesome.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I didn't realize how easy this was going to be. Took the stress out of everything
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I didn't realize I'd be buying an entire year of this service, was not at all clear during checkout. I just needed one resume created, and this was needlessly cumbersome and unbelievably expensive for the service it provides.
Hello Jason,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
,...
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
:)………………..
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The resume making process is quick and simple. However, it is not free like the website mentions as we have to pay to download the resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It said was free to do and then had to pay to get it
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Resume Genius made my old resume look more professional and presentable.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius