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Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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So far so good. I should have known that nothing is free. I am not looking for a high level position so won't need to change the resume to seek specific jobs. I'm hoping that the cancellation process is easy.
User friendly. Easy to edit. Loved the template options! Appreciated the generated list of skills and job duties!
Thank you for your review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy, and asked for things that I might have missed
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Early to follow and enjoyed the assisted responses based off each role
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I SEARCHED FOR FREE RESUME NO CREDIT CARD, I CHOSE THIS ONE, AND AFTER ENTERING ALL MY IMFORMATION YOU ASKED FOR A CREDIT CARD, I GUESS BEING SNEEKY IS THE ONLY WAY TO MAKE MONEY NOW A DAYS, ME I WOULD RATHER GET A JOB.
Hello Rory,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great! Supper easy needed to fix some misspelling but overall great/.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Making me do my entire resume and after all the work slap me with a hidden charge? You're shameless and you know very well what you're doing
Hello Iddo,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Your add on Google stated that I could get a "Free Resume". Was not the case.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I liked it because I was able to build a new resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It's an excellent tool to create or improve a really good resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Definitely an efficient way to change the template of your resume from an old version.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great service and helped me build a great resume, however I have to pay $25 every time I need to update it? That's a bit much and I won't be doing it again.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I've already paid for this service multiple times. I shouldn't have to continually pay the $30 to update/access this service.
Hello Parker,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I found Resume Genius to be easy to use when updating my resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
My experience with Resume Genius was good and easy to make, thank you.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great! Very easy to use. I dont usually purchase online templates like this but this one actually helped me so here's me $3 lol
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Efficient and easy to use, with great templates and recommendations!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It is okay so far. The formatting was a little complicated.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I loved making my resume. Very cool and easy to use.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
They advertise "free" resumes templates- but its not free at all. Still it does a nice job- just be prepared to buy it.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius