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ResumeGeniusReviews 219,432

4.5

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From the business

Established in 2008.

Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.

Check us out!

https://vimeo.com/114529272


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
162
quality
330
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Kentucky
1 review
0 helpful votes
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They advertise "free" resumes templates
December 19, 2023

They advertise "free" resumes templates- but its not free at all. Still it does a nice job- just be prepared to buy it.

Date of experience: December 19, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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Good, but says it was free and you have to join and pay at least $2.95 to get your resume.

Date of experience: December 19, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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All that work and they did want a cc to download a copy.
Liars!

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 19, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Kelly,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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It was very user friendly, it had guided me step by step

Date of experience: December 19, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Utah
1 review
0 helpful votes
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Managing payment has been an issue and I feel like I'm being double charged

Date of experience: December 19, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
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The google link is extremely misleading. Adviertising that this service is "free" up until after someone has spent over an hour using the service then hitting them with a fee to download the resume is scammy. Also - your service did no editing, fine tuning, or updating the language on the resume - all it did was put it on a nice template - the selectable skills and pre-written summaries aren't that great either.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 19, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Audrey,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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Amazing it was very useful and helpful and i liked it

Date of experience: December 19, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

South Dakota
1 review
0 helpful votes
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Never said anything about cost
January 11, 2024

Never said anything about cost. Went to a site that advertised FREE

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 19, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Nicholas,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

AE
1 review
0 helpful votes
Follow Hamed E.
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It was a nice website but we should have been informed that it is not for free

Date of experience: December 19, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Puerto Rico
1 review
0 helpful votes
Follow Yamil S.
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Very user friendly and quick to finish a nice resume

Date of experience: December 19, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Gail C.
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False advertising by saying free resume template and you have to pay

Date of experience: December 19, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
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Makes the update of ones resume quick and easy. Big time saver for sure!

Date of experience: December 19, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Romania
1 review
0 helpful votes
Follow Armita C.
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Dont you think you should clarify you charge for your services before people spend hours writing their resume and using your services?

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 19, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Armita,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
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……………………..
December 18, 2023

……………………..

Date of experience: December 18, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Jemilyn K.
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Super easy to operate and can make a cv very quickly

Date of experience: December 18, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Kansas
1 review
0 helpful votes
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It seems to be professional but have not seen it yet

Date of experience: December 18, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Thank you
December 18, 2023

Thank you. It was helpful to see the different options to choose from.

Date of experience: December 18, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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Great website but said it was free until you want to download the resume

Date of experience: December 18, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Wisconsin
1 review
0 helpful votes
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I thought the layout was very well done, I appreciated the UI. Thank you :)

Date of experience: December 18, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Kentucky
1 review
0 helpful votes
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It's great except for the fact that it says FREE and it's not and you don't know that until you get done making it and then want to print or download it

Date of experience: December 18, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius