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Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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They advertise "free" resumes templates- but its not free at all. Still it does a nice job- just be prepared to buy it.
Good, but says it was free and you have to join and pay at least $2.95 to get your resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
All that work and they did want a cc to download a copy.
Liars!
Hello Kelly,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It was very user friendly, it had guided me step by step
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Managing payment has been an issue and I feel like I'm being double charged
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The google link is extremely misleading. Adviertising that this service is "free" up until after someone has spent over an hour using the service then hitting them with a fee to download the resume is scammy. Also - your service did no editing, fine tuning, or updating the language on the resume - all it did was put it on a nice template - the selectable skills and pre-written summaries aren't that great either.
Hello Audrey,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Amazing it was very useful and helpful and i liked it
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Never said anything about cost. Went to a site that advertised FREE
Hello Nicholas,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It was a nice website but we should have been informed that it is not for free
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very user friendly and quick to finish a nice resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
False advertising by saying free resume template and you have to pay
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Makes the update of ones resume quick and easy. Big time saver for sure!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Dont you think you should clarify you charge for your services before people spend hours writing their resume and using your services?
Hello Armita,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
……………………..
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super easy to operate and can make a cv very quickly
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It seems to be professional but have not seen it yet
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you. It was helpful to see the different options to choose from.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great website but said it was free until you want to download the resume
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I thought the layout was very well done, I appreciated the UI. Thank you :)
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It's great except for the fact that it says FREE and it's not and you don't know that until you get done making it and then want to print or download it
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius