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ResumeGeniusReviews 219,350

4.5

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From the business

Established in 2008.

Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.

Check us out!

https://vimeo.com/114529272


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
162
quality
327
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
Follow Armando S.
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This looks fantastic, excited to use it for my job search.

Date of experience: January 4, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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Inform users they cannot edit a resume they have created, until fees are paid. The UI functions as if there is a bug rather than a paywall.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 4, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Joshua,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Utah
1 review
0 helpful votes
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I like it but it was my first time making a resume, so I'm not actually sure how things work

Date of experience: January 4, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Love it how easy it is to bring my experience together in a professional way to show my history

Date of experience: January 4, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Japan
2 reviews
0 helpful votes
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I haven't made a resume in over 20 years. This was very helpful.

Date of experience: January 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Oregon
2 reviews
0 helpful votes
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After 30 years in the same industry I was a little intimidated to have to create a resume. You made this a very easy process. Thank you!

Date of experience: January 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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...
January 3, 2024

...

Date of experience: January 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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It was advertised as free, and after all the work of making resume was done, bait and switch to pay

Date of experience: January 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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Great help
January 3, 2024

Great help. Greatly appreciated and did a great job. Just not a fan of reading descriptions for the service with "no cost, no cc required" to be required to pay for the resume I made. I get it costs money to run a business, but don't make false promises to trick people into paying later

Date of experience: January 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New Jersey
1 review
0 helpful votes
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Its a good service that helped me to build my resume

Date of experience: January 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Yaoska Y.
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Site uses deceptive language when it comes to free

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Yaoska,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
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Easy and talked to person on telephone very helpful answered all my questions and made me feel comfortable with working with this company.

Date of experience: January 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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This is the first time I have used any type of product like this

Date of experience: January 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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It was fine but dont like that you have to subscribe,

Date of experience: January 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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You lie about free resume completely false advertising and is not even that good

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Nancy,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
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Not crazy about the trial period fee but serves the purpose

Date of experience: January 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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I would give a 5 stars if I didn't have to contact customer service by email and the email hadn't been bounced back with an unknown email by the server. Plus it took 4 trials before the payment went through

Date of experience: January 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Wisconsin
1 review
0 helpful votes
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Excellent service, easy to use
January 3, 2024

Excellent service, easy to use. Having issues downloading resume though.

Date of experience: January 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Germany
1 review
0 helpful votes
Follow Hema E.
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Building the resume with the available templates was much easier.

Date of experience: January 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
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Said it was free then charge and try to keep charging

Date of experience: January 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius