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Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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This is my go to! I travel for work so I am constantly updating my resume.
Before uploading information it advertises as free but it is not free. Misleading.
Hello Idalis,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The process was quick, thorough, and very efficient.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy quick done for you options to create a great resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Some Situations were not fully able to be explained
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very easy website to use, was able to go back and change and edit what i needed
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It would be nice if the cost was clear from the outset.
Hello Chester,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I love the way the design builder helped me revamp my stale old resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you, this site was very helpful and easy to follow.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was easy to use and I loved the template options and the suggested language.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy, and professional! I'm glad I found this website.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
All that work just to get hit with a forced subscription was really upsetting, as i was led to believ it was a free resume service.
Hello Rachael,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Love this site! Very easy to use and love the features available.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use and very helpful to put together a professional resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This looks fantastic, excited to use it for my job search.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Inform users they cannot edit a resume they have created, until fees are paid. The UI functions as if there is a bug rather than a paywall.
Hello Joshua,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I like it but it was my first time making a resume, so I'm not actually sure how things work
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love it how easy it is to bring my experience together in a professional way to show my history
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I haven't made a resume in over 20 years. This was very helpful.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
After 30 years in the same industry I was a little intimidated to have to create a resume. You made this a very easy process. Thank you!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius