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ResumeGeniusReviews 219,340

4.5

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From the business

Established in 2008.

Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.

Check us out!

https://vimeo.com/114529272


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
162
quality
327
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
Follow Rashawn J.
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This resume builder has always been very beneficial.

Date of experience: January 5, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Very easy to understand, quick turn around for results

Date of experience: January 5, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
Follow Angela A.
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Great resume templates and easy to use and build a modern resume

Date of experience: January 5, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
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Resume was easy to build with pleasant options o choose from.

Date of experience: January 5, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
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When I put in professional experience it continued to offer highlights of volunteer work. Not appropriate. I don't like all the bait and switch on pricing...free to build but not to own which you cleverly disguise until we have completed time consuming work on your site...too late now

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 5, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Laura,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Rhode Island
1 review
0 helpful votes
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Great formats and love the help with the recommended job descriptions.

Date of experience: January 5, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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Will say little upset you guys show up for a free resume when there's nothing free about it however it very well priced

Date of experience: January 5, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
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My experience with Resume Genius has been great! I would recommend it to any of my friends.

Date of experience: January 5, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
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Clean and useful layout, but had trouble updating my experience. It would keep scrolling down to the bottom of the page every time I'd start to type.

Date of experience: January 5, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Australia
1 review
0 helpful votes
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Very fast and efficient service thought it was for free though but i guess not

Date of experience: January 5, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
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...
January 4, 2024

...

Date of experience: January 4, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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Great!
January 4, 2024

Great! Apart from the sudden charge at the end once everything has been done. Quite deceptive of the company. Customers should be told at the start of the process that there is a fee.

Date of experience: January 4, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Easton P.
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Was great other than being told the service was free until I completed creating my resume.

Date of experience: January 4, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Alaska
1 review
0 helpful votes
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You were advertised as a free resume maker, yet to actually use the resume you make you have to pay. While not blatantly false advertising, this does feel like a scam and leaves a very bad taste in my mouth

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 4, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Hunter,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Hanif V.
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Great feeling when you're giving the job to the right people!
Thank you!

Date of experience: January 4, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
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Have called customer service 2 times
January 28, 2024

Have called customer service 2 times. Spent hours typing and putting information together to not be able to download or email it because you only accept debit cards.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 4, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Ben,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Koegan B.
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Had everything I needed to build a perfect resume.

Date of experience: January 4, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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The website has been extremely helpful with successfully finding me employment!

Date of experience: January 4, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Rhode Island
1 review
0 helpful votes
Follow Renee W.
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This is my go to!
January 4, 2024

This is my go to! I travel for work so I am constantly updating my resume.

Date of experience: January 4, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow IDALIS K.
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Before uploading information it advertises as free but it is not free. Misleading.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 4, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Idalis,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius