On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Resume Genius has been extremely helpful and made creating a new and professional resume so much easier.
I was worried about what to say and what my skills were. Thank you for the recipe for simplicity.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
...
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very user friendly, especially for the tech challenged.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Seems easy enough - but would like a feature to have AI look over when finished.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super easy to complete and very helpful with wording.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was so quick and easy and so professional. It took a lot of stress of of me.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This resume builder has always been very beneficial.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to understand, quick turn around for results
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great resume templates and easy to use and build a modern resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resume was easy to build with pleasant options o choose from.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
When I put in professional experience it continued to offer highlights of volunteer work. Not appropriate. I don't like all the bait and switch on pricing...free to build but not to own which you cleverly disguise until we have completed time consuming work on your site...too late now
Hello Laura,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great formats and love the help with the recommended job descriptions.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Will say little upset you guys show up for a free resume when there's nothing free about it however it very well priced
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
My experience with Resume Genius has been great! I would recommend it to any of my friends.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Clean and useful layout, but had trouble updating my experience. It would keep scrolling down to the bottom of the page every time I'd start to type.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very fast and efficient service thought it was for free though but i guess not
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
...
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great! Apart from the sudden charge at the end once everything has been done. Quite deceptive of the company. Customers should be told at the start of the process that there is a fee.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Was great other than being told the service was free until I completed creating my resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius