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Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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I would give a 5 stars if I didn't have to contact customer service by email and the email hadn't been bounced back with an unknown email by the server. Plus it took 4 trials before the payment went through
Excellent service, easy to use. Having issues downloading resume though.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Building the resume with the available templates was much easier.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Said it was free then charge and try to keep charging
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very easy to use this site and had a resume within a half hour of logging on.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I have a good summary when it came to making a resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It's easy to use, but it said FREE until your done and then you have to pay. False Advertising!
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Offered free resume, forced to pay at the end, stupid system
Hello Kieran,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very user friendly and great for someone like me who edits quite a bit.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was easy to use and very useful in wording my resume to sound professional because sometimes it's hard to wright about your job skills and transfer that information into a resume to sounds professional.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Amazing! I have not made a resume in years due to my employment, and I was dreading the process. ResumeGenius had me done in an hour!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Good - gave me the guidance that I needed in order to complete my resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Didn't Know I'd Have to pay to get my resume. Price is reasonable, but i wish I was told I'd Have to pay first
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very easy to navigate, loved that it gave me tons of options for each job
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Accessible to high-school students looking for starter jobs while also professional enough for the corporate world.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good. Quick and professional. I really like the service.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I made a complete resume.
I paid the fee.
And it printed only 1 page of my resume.
Nothing else.
What kind of a $#*!ing scam is this $#*!.
Thank you very much for $#*! service
Hello Dave,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This is my first time using ResumeGenius, it's very user-friendly. I highly recommend it.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to create a resume! The final look was professional and sharp.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very impressed by the quality of the resumes offered.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius