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ResumeGeniusReviews 219,355

4.5

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From the business

Established in 2008.

Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.

Check us out!

https://vimeo.com/114529272


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
162
quality
327
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
Follow Stacy I.
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Very impressed by the quality of the resumes offered.

Date of experience: January 2, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Mississippi
1 review
0 helpful votes
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Didn't love that there wasn't an advisement that payment would be required to obtain the results of the resume tool.

Date of experience: January 2, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
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It's time consuming if you have a lot of experience but results are worth it.

Date of experience: January 2, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Oklahoma
1 review
0 helpful votes
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Why did you say it was free
January 25, 2024

Why did you say it was free- then waste and hour of my time for it not to be free

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 2, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Kennedy,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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I should have been warned there'd be a charge before I spent an hour and a half entering my data. Not knowing until the very end is slimy & bad business.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 2, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Natalie,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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I shouldn't have to pay for a subscription just to create one resume. I'd be okay if it was a one-time payment, but a subscription is just too much...

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 2, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Nia,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
2 reviews
0 helpful votes
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Your choice of job skills is very limited as it has no construction/maintenance box to check nor does it have a box where you can type the non-listed job skill. Plus you advertose your $#*!y service as free and allow a two two to 3 hour sessions to fill out thos free firm and wont allow it, your free firm, to be printed unless i pay a measly 3 dollars fir the free form. So im contesting upur 3 dollar charge because your isnt worth dime

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 2, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello David,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
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I would like to see prices earlier in the process or have a few free options.

Date of experience: January 2, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Darcie L.
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Make things simple and quick w/ suggestions to customize.

Date of experience: January 2, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Easy to use!
January 2, 2024

Easy to use! Excellent choices for professionally written summaries.

Date of experience: January 2, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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Service is quick and efficient
January 2, 2024

Service is quick and efficient. Very straight forward and easy to use

Date of experience: January 2, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow KENNETH O.
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Great, hopefully it all works out, it was very easy to do

Date of experience: January 2, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Gabrielle C.
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I highly recommend, this app was very helpful and informative!

Date of experience: January 2, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Arlene H.
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Navigating the site was a breeze and excellent recommendations

Date of experience: January 2, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Stacey V.
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Very user friendly!
January 2, 2024

Very user friendly! Especially for an older person like myself!

Date of experience: January 2, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Matthew N.
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"Free" resume template until you want to actually get it

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 2, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Matthew,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Jesse Z.
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I'll update the rest process pending on a new hiring role.

Date of experience: January 2, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Desirae C.
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Very easy to use, understandable, and an extremely helpful guide in filling out a documented resume. I loved the ideas, and the idea for vocabulary to sound proffesional.

Date of experience: January 1, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

India
1 review
0 helpful votes
Follow Vasuki G.
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You should provide a facility to reorganize the sections as per the end user choice.
Not having online preview while editing text is not allowing the user to visualize the end outcome while working on the same.
Should allow to change the templates on the fly.

Date of experience: January 1, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Ziddell Z.
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I hate websites that hide the paywall after you put in time on a personal project. Experience was five star up until that point. Be upfront next time

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 1, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Ziddell,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius