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Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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I hate websites that hide the paywall after you put in time on a personal project. Experience was five star up until that point. Be upfront next time
Struggled with payment. Most my cards are not supported. And lack of customization.
Hello Ali,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great job getting my resume exactly how I wanted it. Thank you, Resume Genius!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use
Now let me see how it looks when I printed it
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Service is lacking for the price no offer of resume strength.
Hello Brendon,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Would have been nice to know that I had to pay to use, didn't find out till my resume was complete.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
First time user. No real experience with this type of product.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
User-friendly and easy layout to follow, quick turn around
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Everything I read says its free. Don't lie. If it's 2.95, then say its 2.95. There's enough bull$#*! on the internet. You may stand out as an honest website. The process is easy and it works well, but you ruined it by lying.
Hello Mark,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Although it said "free" resume- it was fairly easy to use
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
No where did it say I was going to be charged for this service.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Saved me time and I'm happy with how it looks. I could not have done it better myself.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I wish I was informed I had to pay for the resume before I invested time into creating. I typed in my search engine FREE resume builder and was provided this website
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Good templates, but some format changes options should be there.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
My computer is not working so this was a convenient way to access my resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was so helpful and easy. I needed a resume and now I have one.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is my first time to write my CV thro' professional CV company.
I hope I can get a nice new job when they see my special design 'CV, and thank you so much for the kind assist.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So so helpful and amazing selections! Thank you so much!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It was fast and easy,thanks to the intelligent working system the app used
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Please call me...I'm already a subscriber and I was forced to sign up again. Please correct this error. Please call me at *******781.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Hello Ziddell,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius