Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
Super easy to use and allows me to go back and update/edit my resume 10/10 experience!
Let me know that the service is paid before I start using it
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy and glad that it saved my already input information to continue later.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I love being able to fix or add things and how easy it is. I also love how it gives you different options and helps you write things in a more professional way.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Streamlined, I didn't have to worry about sounding professional.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I really liked the options and different looks and helpfulness that this site gave to help me improve my resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great user interface. Easy process for updating my resume. Highly recommend.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy i think so far, probably could do more with more time and probably will
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Dont like the subscription. I would be open into just creating one and paying like $20 for the copy and the help with no subscription
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Not completely sure that this will be worth the investment.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It would be really nice to get help keeping my resume on 1 page, or at least be able to preview where the page would cut off.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was very helpful for someone intimidated by resume writing
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You should not force people to pay at the end of a long session of working on your website. This is utterly unprofessional and bad for user experience.
Hello Ashu,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The system was very impressive and simple to navigate.Just Awesome!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Liked the process of writing and the suggestions you have... great experience.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The process of building my resume was very easy with the help of the suggestions provided.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Builder was easy to use and customize recommendations.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very, very helpful for constructing a great resume!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy, they provide great content for your resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great use of the product helps with simple to most advanced
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius