Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
It was SO user friendly and cut the time it would normally take to update and tailor my resume in half.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I love the site so easy and many recommendations while editing my resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I am proceeding but planning to do a lot of editing. I'm not sure yet whether that will be possible once I pay...
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The template are easy to use along with the suggested skills and comments.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very nice experience. Gave me good options for resumes.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Wonderful and very easy to use. Very thorough and forward looking. Extremely helpful.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use and great choices for skills and descriptions.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Hate it when website are deceiving... Presenting themselves as providing service for free, baiting you into going to the point when you feel compelled to pay since you have invested time. I am obviously going to use my 14 days and terminate the subscription
Hello Jerome,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Payment processing was slow. Otherwise excellent good suggestions and formats - highly impressed.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This process was quick and easy. Thanks for your help.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
When you need to learn how to make a PROFESSIONAL, resume this is the best place to achieve the goal. My resume went from a rookie sheet of paper to a college professor grade resume in one sitting! I'm sure ill get the job now!
Thank you Resume Genius
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Made it easy to update my resume, the employment history suggestions were helpful
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was user friendly, easy to process along great field related suggestions and adjust, changes where made quickly for review.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good structure, makes it easy to write and design a resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is so $#*!ty the questions and all that things
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I will use this website in future for my resume updating
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to put together a CV. We will see how easy it is to cancel after 14 days.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Way too Expensive for my liking. It is easy to use tho.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius