Overview
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
You made me pay at the end for stuff i don't want instead of letting me use the resume builder for free like the google listing described
This program is amazing. The only problem I have is that it was a free resume. When you get to the end it wants to charge. Misleading.
You said no charge no fee no credit card, then in order to receive my resume i spent 20 min making you needed a card number. Seriously?
I love the layout however it was a bait and switch tactics I don't care for. I clicked on the link because it said free resume builder
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The process was easy I think I built a very good resume and we'll be getting a job in the very near future with using your product
Hello Roston,
Thank you for your feedback and for your time.
Please feel free to reach our blog where you can find tips to write a resume, how to write a cover letter and much more just clicking on this link https://resumegenius.com/blog
Have a great day.
Resume Genius
You advertise as free but force people to sign up for a free trial that charges if you forget to cancel the subscription. What a freaking scam.
The site says it's free to build a resume, however, you have no access to it after it is created unless you pay the fee. Very misleading!
Hello Regina,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
User friendly and easy to access. I am not tech savvy and I was able to create my resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I don't like that they have "FREE" resume on google, you complete the resume and then they ask your for your debit card... that is not free
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It is annoying how spacing can't be adjusted, nor will the website show how many pages the resume would be when printed. Resumes should be one page.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very quick and easy process to create a great resume. HUGE help for me to be able to help my daughter start a new career. Thank you!
I loved that you can choose the design after you have put in all your information. It was so user friendly I just had to have it!
So far so good. As long as the PDF looks good and I am able to cancel with out penalty in 13 days I will be very pleased.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The fact it advertises as free and you have to sign up for the 14 day trial to actually download the hard work you just put in.
I was led to believe that this was a free resume builder service. Now, I had to pay to download. WTF?
Hello Abigail,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I feel like it was a good experience so far. I liked how you could skip some parts and it didn't make you have to answer it.
Hello Benjamin,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
The description made it sound like it was free to build the resume, aside from that I am satisfied with the resume this website built for me.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
According to everything I read on line this resume site was suppose to have free ones, but that isn't the case. But it was easy to use.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was fairly quick, took a bit to find all the experience in my field. I had to jump to multiple fields to get most of it
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great. It is a great tool for helping me organize my idea of a resume. And also, to include all of my skills in an organized manner.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
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- Lucerne, DE, Switzerland
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius