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ResumeGenius

Overview

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
162
quality
186
This company responds to reviews on average within 1 day
How would you rate ResumeGenius?
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Minnesota
1 review
0 helpful votes
Follow Alex C.
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I literally put in the information I had and this site helped me do the rest! This is the best resume I have ever been able to create!

Date of experience: February 21, 2021
Florida
1 review
0 helpful votes
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This made it so easy to create a resume
July 15, 2022

This made it so easy to create a resume. Loved how it took me step by step and even provided suggestions for me to use.

Date of experience: July 15, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
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I would love to have an option of no email for references because some of my previous jobs don't have email numbers only phone numbers.

Date of experience: April 6, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Rhode Island
1 review
0 helpful votes
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Your marketing is deceptive
December 19, 2019

Your marketing is deceptive. I paid the fee only because I put in to much time into the resume to get the sloppy text only version on Notepad.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 19, 2019
Texas
1 review
0 helpful votes
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Y'all suck for making me pay to download this
August 19, 2021

Y'all suck for making me pay to download this. I had to make a resume for English, and y'all pull this at the last second?

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 20, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

California
1 review
0 helpful votes
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Pretty great
June 5, 2021

Pretty great. I don't like that the position I am applying for was added to the resume and there doesn't seem to be a way to change that.

Date of experience: June 5, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Washington
1 review
0 helpful votes
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So far so good but I have not received my resume yet so I dont know if it's the correct time to asses my satisfaction with the site

Date of experience: June 16, 2020
Hawaii
1 review
0 helpful votes
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This was supposed to be a "free" resume
March 26, 2021

This was supposed to be a "free" resume.

Took 5 hours to create the account

Have to pay money to download.

Trapped into a subscription.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 24, 2021
Ohio
1 review
0 helpful votes
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It is advertised as free, but you have to pay to get the resume with no notice of that prior to spending the time to complete a resume

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 15, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Jaime,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
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This sight said free and here i am paying you not to happy about this

Date of experience: June 25, 2024
Alexandra M. ResumeGenius Rep
12 months ago

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
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Misleading that it is listed as a free resume, then once you put all the work into it you have to pay to get it.

Date of experience: April 2, 2021
Virginia
1 review
0 helpful votes
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It's ridiculous that you have to pay to download the resume and you don't say this until the end. Also unable to copy paste sections.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 13, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello Vivian,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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The best resume building website ever!
August 10, 2022

The best resume building website ever! Gave me several options to choose from to help me build me resume and ensure that it was professional.

Date of experience: August 10, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
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This platform was easy to use
August 10, 2022

This platform was easy to use. I wish that there was more clarity or a disclosure that you need to pay to get your resume.

Date of experience: August 10, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New Hampshire
2 reviews
0 helpful votes
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I completed one resume and got up came back and it was gone. Didn't save like it said it was doing. Had to start over.

Date of experience: August 9, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow G.Felton G.
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I enjoy seeing the recommendations from different titles and positions and then I am able to adapt and alter the references that suite my experience.

Date of experience: July 28, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Teresa I.
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This has been, by far, the best experience composing a resume. It has cut the frustration out of the process and cut the time in half. Thank you!

Date of experience: March 22, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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Very easy to use
June 29, 2024

Very easy to use. Best resume builder I have found and I tried several of them

Date of experience: June 19, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Leora N.
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I feel as if this is way too expensive a price for a resume to charge

Date of experience: June 19, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Jessica B.
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The only thing I am not happy about is the fact that it said it was free on the site, and then I had to pay for it.

Date of experience: June 13, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius