Overview
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
WASTED SO MUCH TIME BUILDING A "FREE" RESUME only to have to pay to get it and then on AUTO renew every month unless canceled. SO BEYOND TIRED AND PISSED right now.
My experience with ResumeGenius was great very convenient and with being able to upload current resume
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I liked how once the information was stored/uploaded it was adaptable to several other resume formats.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Resume form kept resetting instead of saving entered information; pricing options were all deliberately deceptive. Was not the best first impression.
Hello Rayne,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Makes creating a resume quick and easy, with lots of thought starters to get over my writer's block.
We are happy to read about your wonderful experience with our site, Anna. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Awesome and easy. I recommend Resume Genius Builder for creating a quick and easy resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The app was very easy to use and easy to move thru the app
Thank you for your help
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was a good experience it was such an easy way to build a resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Efficient service with good automation features for filling out details...
Too pricy for me to subscribe
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Made me spend hours on my "free" resume only to charge me before i could get it total bs
Hello Michelle,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I would've given five stars if the original document I was editing didn't fully reset when I was about to be finished.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Awesome and easy to follow. Will Recommend to friends and coworkers
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was very easy to navigate and also easy to find. Made it very easy to make a great resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I'm so happy I found Resumegenius! I have never made a resume before and resume genius made the whole process super simple and easy to use and fun.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It would be really nice to get help keeping my resume on 1 page, or at least be able to preview where the page would cut off.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
While the resume looks good, it is annoying how you get charged at the end when I thought it was free. I googled "free resume template".
Hello Michael,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
ResumeGenius was amazing and super quick to make customized, but professional resumes. Extremely impressed!
We are happy to read about your wonderful experience with our site, Lilian. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Site is a little difficult to get to a past resume and edit but it might be due to my lack of familiarity with the site.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Flexible and provides great content to build a resume. Easy to build and edit
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You did an excellent job helping me with my resume. I was disappointed to find out I had to pay for it. Google said it was free.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
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- Lucerne, DE, Switzerland
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Julie,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius