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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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I have enjoyed updating my resume on resumegenius. The process was easy, quick and I am satisfied with the results. My resume appears more appealing and professional.
Easy to use. The formatting of the information inputted was awesome.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great and really helpful experience, will definitely use again in the future
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great service easy to use more than one layout very helpful.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This program is easy to use and very helpful. I was able to complete a resume quickly.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to follow and good bullet points. I like the templates provided.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy and quick generation of resume. 4 rather than 5 stars because I always appreciate knowing ahead of time whether something is free or there will be a financial transation at the end, BEFORE I do the work.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I didn't receive my resume paid my money but nothing was downloaded or emailed to my emails Please send me my resume or a refund.And cancel any future payment.
Hello Barbara,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
False advertising, this is not free. Got through the entire process to be told I need to enter a credit card to download.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Nice nice nice nice nice nice nice nice nice nice nice nice nice
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great! It is a quick and easy way to get a resume done. Very easy to use.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy was a great way to come up with a resume on the spot
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to maneuver took me 3 hours to do 30 years of my life. This was great.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great so far. Waiting to see the end result to make a informed decision
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was struggling on where to start when writing my resume and resume genius really made the whole process much easier.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Customer service on the phone is amazing thank you david for the help
Thank you! We are thrilled to hear that David was able to assist you with your request and provide you with excellent service. We will be sure to let him know your amazing comments.
Regards,
Resume Genius
Wonderful guidance throughout the process I loved the way my resume turned out
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Everything was very easy to use, even for someone who hasn't filled out a resume in 15 years.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick easy and fun to use. Was able to efficiently make a resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius