On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It was really easy and helpful. I was very overwhelmed with the thought of updating it on my own. ResumeGenius was super easy to use, and I am very grateful!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for helping me. It was very fast and resourceful. Thank you
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great experience updating my resume so far. Easy to use. Thanks!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick, concise, and very helpful. The tools available make producing a quality resume fast, easy, and inexpensive.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was fast and way easier than doing it manually like I did last time.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Made it easy to write in skills and so many format options to see which looks best.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was very easy to navigate. It helped me to add skills I did not know I was missing.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Online it claims your site is free. Then when you get to the end you need to pay, little scummy don't you think?
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very helpful I was new and didn't know much but they did most of the work and had the perfect wording and options for my resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was ok i just needed to write a resume an i hope this will work
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I think the $23 dollar charge after 14 days may be overlooked and i feel it is not a good business practice.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Found better and easy to built the cv so I like it much then others
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy but still haven't received yet. Everything was straight to the point and worded beautifully
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very fast and easy to use. I love how it all pieced together for my needs.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use, easy to format and in items but this part is annoying
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The process was very easy to complete. I know the extra instructions the format give.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is the best resume builder website out there. It took 5 minutes to make the perfect resume!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use, great prompts. Best resume I've ever had! Would recommend.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius