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ResumeGeniusReviews 225,075

4.5

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From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
163
quality
517
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
Follow Vanessa G.
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Was able to quickly create my resume during my 30 min lunch break.

Date of experience: September 29, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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I like the options of style you want your resume to be.

Date of experience: September 29, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
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Very deceiving option when offering monthly subscription for $7.95, but in small print it states you will actually be charging $95.40!

Date of experience: September 29, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
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You advertise that you are a free service then force payment with no warning until the end of the process.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 29, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Summerlin,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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You waited until I spent the time to build my resume to state there was a charge. In the future I would not use your service.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 29, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Christy,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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I would have liked to have a resume to match the job I was looking for and this was more enhancing my existing resume

Date of experience: September 29, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Idaho
1 review
0 helpful votes
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Easy to use, very professional looking, Just wish some wording could be changed

Date of experience: September 29, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
Follow Le H.
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It was easy, nice and modern for todays job market.

Date of experience: September 29, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Chukwudi V.
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Great and easy to work with and save a lot of time

Date of experience: September 29, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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I was tricked into using the service
October 29, 2023

I was tricked into using the service. It says free resume but when you get to the end it charges you

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 29, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Billy,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Lawrenta J.
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I like your app to write resumes, it takes a short time to do it.

Date of experience: September 29, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Sukhneet V.
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I had a great experience *******@resumegenius. I really helped me get the best resume for my work.

Date of experience: September 29, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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Good resume builder but didn't like the surprise charge at the end after I finished. Should've been upfront about the $3.00 charge. It's not a lot of money but it was still annoying

Date of experience: September 29, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Daryl A.
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This is my first time using your site, so far so good.

Date of experience: September 29, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Very helpful, quick and easy to use for their customers

Date of experience: September 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Amanda A.
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Always great and easy to use
September 28, 2023

Always great and easy to use. Pre-written examples are excellent.

Date of experience: September 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Cherrelle V.
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Resume Genius made creating a resume as easy as 1-2-3! Thanks guys!

Date of experience: September 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Good but a little rigid, can't add Linked In link to my profile or my picture

Date of experience: September 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Michigan
2 reviews
0 helpful votes
Follow mcguireshantel N.
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I like that it had examples for me otherwise I wouldn't have known what to do but you guys advertise that it's a free resume site and then once I finally get done doing everything took me a good 2 hours then you charge me to get it also different font on the resumes would be nice if we could change it

Date of experience: September 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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First time user, creating my resume has never been so easy!

Date of experience: September 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius