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ResumeCoachReviews 11,010

4.6
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ResumeCoach Reviews Summary

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

service
351
This company responds to reviews on average within 4 days
South Africa
1 review
0 helpful votes
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First time using this service and i am happy so far
December 12, 2022

First time using this service and i am happy so far

Date of experience: December 12, 2022
Customer Care Team R. ResumeCoach Rep
over a year old

Hello!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Washington
1 review
1 helpful vote
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The description said FREE downloadable template
January 10, 2023

The description said FREE downloadable template. This was such a SCAM. You knew after we did all the work we would end up paying.

Date of experience: December 11, 2022
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Ashley,

We apologize for any misunderstanding on our plans and pricing.

Unfortunately, we do not know what happened during your interaction, so in order to review your case, we suggest you contact our support line so that our Customer Care Team can assist you with anything related to your account or escalate it if necessary.

You can do so directly here: https://www.resumecoach.com/contact/

Thank you

-ResumeCoach

New Jersey
1 review
0 helpful votes
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Calificación ResumeCoach
December 11, 2022

Rapidez y precisión. En la información que se solicita. Clara y concisa con una muy buena guía de llenado.!

Date of experience: December 11, 2022
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Gustavo!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

New York
1 review
0 helpful votes
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Date of experience: December 10, 2022
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Shane!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

California
1 review
0 helpful votes
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Customer service was incredible
December 8, 2022

Customer service was incredible. Very professional answered all my questions and took care of the reason for my call in a prompt and courteous manner.

Date of experience: December 8, 2022
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Leo,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Armenia
1 review
0 helpful votes
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5 for good Support team
December 8, 2022

I am a developer, and I can suggest that user can bind and unbind his/her card when he/she want it will be seem more safe and user friendly, thank you supports for good job

Date of experience: December 8, 2022
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Artur,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

South Africa
1 review
0 helpful votes
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Am happy excellent service, surely i will recommend.

Date of experience: December 8, 2022
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Judith!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Sweden
1 review
0 helpful votes
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Thank you
December 7, 2022

Great one. Thank you
Resume coach
I really enjoyed using resume coach
It was fast

Date of experience: December 7, 2022
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Florence,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Oman
1 review
0 helpful votes
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Good service
December 7, 2022

Was really nice and helpful and was able to solve the issue very quickly

Date of experience: December 7, 2022
Customer Care Team R. ResumeCoach Rep
over a year old

Hi!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Azerbaijan
1 review
0 helpful votes
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Excellent service
December 6, 2022

I had subscription issues and stephane solved very kindly

Date of experience: December 6, 2022
Customer Care Team R. ResumeCoach Rep
over a year old

Abdullah!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Stephane, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Illinois
1 review
0 helpful votes
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Ivy was excellent and very knowledgable!
December 5, 2022

Ivy was excellent and very knowledgable! She answered patiently all the questions I had and helped me with everything super quickly.

Date of experience: December 5, 2022
Customer Care Team R. ResumeCoach Rep
over a year old

Ken!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Ivy, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Greece
1 review
0 helpful votes
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Refund
December 5, 2022

Unfortunately there was a subscription activated that I did not want to but the staff online helped me rapidly to resovle my issue

Date of experience: December 5, 2022
Customer Care Team R. ResumeCoach Rep
over a year old

Hello!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

California
1 review
0 helpful votes
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Great template!
December 2, 2022

Great template! But a bit difficult to use and I cant find the App

Date of experience: December 2, 2022
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Sophy!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We'll be glad to hear from you.

Thanks,

-ResumeCoach

New York
1 review
0 helpful votes
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Awesome site
December 1, 2022

Awesome site, it helps me a lot when looking for a job because it gives me ideas and tips that I can't even think of.

Date of experience: December 1, 2022
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Jim!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We'll be glad to hear from you.

Thanks,

-ResumeCoach

TW
1 review
0 helpful votes
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Friendly and efficient customer service
December 1, 2022

Great customer service, processed my refund in no time.

Date of experience: December 1, 2022
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Vish!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We'll be glad to hear from you.

Thanks,

-ResumeCoach

Pennsylvania
1 review
0 helpful votes
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Ivy was amazing from start to finish
November 30, 2022

Ivy was amazing from start to finish. Extremely helpful and resourceful. What was a very stressful time turned into a quick and easy transaction.

Date of experience: November 30, 2022
Customer Care Team R. ResumeCoach Rep
over a year old

Andrew!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Ivy, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

California
1 review
0 helpful votes
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Ideal to be more efficient!
November 29, 2022

With this website, the resume templates, examples and customer service assistance make it extraordinarily easy to produce a credible and professional resume in less time.

Date of experience: November 29, 2022
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Nicolas!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Turkey
1 review
0 helpful votes
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Victim hood solved :)
November 29, 2022

I have faced with a issue about payment, and the team resume coach have solvede my problem in seconds. Thanks a lot, great feedback system!

Date of experience: November 29, 2022
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Idil!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We'll be glad to hear from you.

Thanks,

-ResumeCoach

Italy
1 review
2 helpful votes
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You should have told me I should have paid for the CV in advance, now that I have spent one hour building my resume I feel obliged to download it, but that's a problem for me because I am unemployed...

Date of experience: November 28, 2022
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Matteo,

We are sorry for any inconvenience this situation may have caused you. Our firm intention is to offer the best service, so we ask you to please contact our customer service team to solve it as soon as possible.

You can do so by accessing the 'Contact' section of our website: https://www.resumecoach.com/contact/.

We will be happy to assist you.

Kind regards,

-ResumeCoach

California
1 review
0 helpful votes
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Great website!
November 26, 2022

Great website for job seekers who want to create professional resumes and cover letters with ease! Recommended!

Date of experience: November 26, 2022
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Brad!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!


resumecoach.com
Barcelona, Cataluña, Spain