ResumeCoach Reviews Summary
The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.
This summary is generated by AI, based on text from customer reviews
Ive used this service many times and I've always been very pleased and the customer service is exceptional! I highly recommend this company.
Ivy was amazing in his customer service. She was calm and informative. Her explanations and solutions are a win-win for your customer and your company.
Janie!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Ivy, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
Amazingly understanding people at the support chat, helped resolve my issue swiftly without any hassle whatsoever. Thank you for the help
Hello Hafsa!
Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.
We're glad to hear from you.
Thanks,
-ResumeCoach
I feel like I have been scammed. It is NOT clear from the beginning that in order to access the resume, a payment is needed. 23$/ month after the trial is totally ridiculous.
Hi Kirsten,
We apologize for any misunderstanding on our plans and pricing.
Unfortunately, we do not know what happened during your interaction, so in order to review your case, we suggest you contact our support line so that our Customer Care Team can assist you with anything related to your account or escalate it if necessary.
You can do so directly here: https://www.resumecoach.com/contact/
Thank you
-ResumeCoach
I love resume coach. I occasionally go onto the site to update my resume. The site makes it quick and easy. Customer service is always extraordinary. Excellent job! I refer many people.
Hello Norma!
Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.
We're glad to hear from you.
Thanks,
-ResumeCoach
I build my resume and i really liked it, but subscription automatically charge every 2 week. It startled me little bit. But customer care was so good that problem solved pretty quick.
Hi Misheel!
Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.
Best regards!
-ResumeCoach
Your advertise as if this is free, then just let people make their cv and then you ask for a payment. Very dodgy and scammy behavior.
Hello Enea,
We are sorry that we did not live up to your expectations. We inform you that we have taken note of the incident to try to prevent it from happening again in the future.
On the other hand, we would like you to contact our Customer Service Team through the following link in order to provide you with the best possible solution to your problem:
https://www.resumecoach.com/contact/
Once again, thank you for your time and sorry for the inconvenience.
-ResumeCoach"
My customer service rep understood the stress I was under acting quickly and accordingly. She assisted me with how to locate the tools I need to better my situation. Excellent customer service.
Hello,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
I paid the 14 day proof. I canceled it immediatly so i dont forget before this period of time passes, but of course i thought it would work during those 14 days, but it didnt. So i had to pay again for it. Of course, the price is not much, but is the fact that if you cancel, it should last until the period time ends.
Hi Bruno,
We are sorry for any inconvenience this situation may have caused you. Our firm intention is to offer the best service, so we ask you to please contact our customer service team to solve it as soon as possible.
You can do so by accessing the 'Contact' section of our website: https://www.resumecoach.com/contact/.
We will be happy to assist you.
Kind regards,
-ResumeCoach
I enjoyed the ease of use of Resume Coach. The finished product was awesome & the suggestions and tips definitely helped. Plus customer service agent Ivy was wonderful
Hello Sean,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
Beautiful templates for resume creation. The result comes out as it should with a carefully structured resume right to the point. It also allocates all the information perfectly just so your cv has a reasonable, easy on the eye, length.
Hello Dimitrios!
Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.
We're glad to hear from you.
Thanks,
-ResumeCoach
A really good tool to make cvs. Looks flawless and professional. Makes a lot easier to arrange things in resume specialy the ones you forget.
Hello Ebony!
Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.
We're glad to hear from you.
Thanks,
-ResumeCoach
Thanks Stephanie for the help and solving my problem very fast!
Aslan!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Stephane, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeGiants
Resume Coach is easy to use. Presentation looks professional.
Hello Heather,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
Great support. A real person answered the phone and the emails! They helped me quickly and were kind.
Hello Jane!
Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.
We're glad to hear from you.
Thanks,
-ResumeCoach
Stephane helped me with my situation, i am very glad.
Burak!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Stephane, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
A great customer experience, always there to assist you and a great way to prepare a CV that will definitely open doors. I strongly recommend.
Hello Vera!
Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.
We're glad to hear from you.
Thanks,
-ResumeCoach
Your service is very user friendly and easy for great results! I would recommend this service to anyone who is job hunting, You will love what a great resume does. There are cover letters as well!
Hi Olivia!
Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.
Best regards!
-ResumeCoach
Why do you say that it is free and then make us pay for downloading. I hate that! There are other ways to make money.
Easy to use and good options to choose between templates.
Hey!
It is a pleasure for the whole Resume Coach team to have received your 4 stars, it means that we are on the right track.
Despite the good score, we know that there are still things to improve; that's why we work hard every day.
Thank you for being part of our community!
Best regards,
-ResumeCoach
From the business
Why you should know and use ResumeCoach to create your resume?
Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.
You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Ed!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Ivy, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach