The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.
This summary is generated by AI, based on text from customer reviews
Manager Nathalie was very helpful, her response was immediate, everything went smoothly.
10 thank you!Works great! This was a very clear and helpful resource. I will definitely use it again! 10
Hello Gene,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
I had problem with tech issue but they help a lot, specially i appreciate Nathalie
Araz!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Nathalie, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
I take only 15 minutes to get done my resume.
And i make it so nice from this app
Hi!
Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.
Best regards!
-ResumeCoach
WithThey are so easy to work with and so accommodating. What would have taken me 4 hrs to do ended up taking me about 1...then wallah!...I have a beautiful and very professional looking resume!. I am very impressed with resumecoach and will recommend them to all my friends.
Hello Alberto!
Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.
We're glad to hear from you.
Thanks,
-ResumeCoach
...
Hello Anar,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
This was so easy and prompted us for new ideas and ways to say them. I am very impressed and want to thank you.
Hi Albert!
Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.
Best regards!
-ResumeCoach
This was the best resume building sites that I ever used. Easy to navigate and custom and so much professional help form the customer service.
Hello Earnest!
Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.
We're glad to hear from you.
Thanks,
-ResumeCoach
It was useful, but there was no notification that my trial ends soon. I appreciate your service, but it would've been nice to receive one.
Hello Doug!
We are delighted that you left us your feedback, thank you very much!
Our resume builder is made up of a lot of technical work and creativity, but also of the feedback we receive from users.
We will not stop working to keep improving our product.
Thanks again for being close to us.
Best regards,
-ResumeCoach
The site says repeatedly it is free. After I spent hours completing my resume then I find that I must PAY for the FREE resume. FALSE advertising!
Hi Sherry,
We are sorry for any inconvenience this situation may have caused you. Our firm intention is to offer the best service, so we ask you to please contact our customer service team to solve it as soon as possible.
You can do so by accessing the 'Contact' section of our website: https://www.resumecoach.com/contact/.
We will be happy to assist you.
Kind regards,
-ResumeCoach
The tips and the recommendations were spot on and i cannot wait to test it out when i send it out to the potential employers, love the Dashboard a quick glance at what needed to be improved. Excellent Excellent Excellent
Hello Diana,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
Our experience with ResumeCoach has been short, but very productive. They provide very helpful shortcuts to make your resume excell and shine out. There were some misundersandings about the premium plan from my side, and they helped me solve it within a few minutes, you can see that they value costumer satisfaction more than anything else.
Hello Behar!
Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.
We're glad to hear from you.
Thanks,
-ResumeCoach
Absolutely great to use, i have not updated my resume in 10 years with 3 roles into 10 years was not an easy task to do but using Resume Coach to gather all the information was quick and easy and the outcome was excellent.
Hi Gordon!
Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.
Best regards!
-ResumeCoach
Service!Impeccable Customer Service! It was extremely professional, courteous and provided excellent guidance with respect to the service and renewals.
Hello Lynn,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
Career Insights Still not very specific You have to put some ideas into it yourself, not suitable for beginners. Suitable for people who have experience and come to take out the sentence
Hello Parit,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
ServicesI spoke with Ivy who was very pleasant and helpful in explaining the additional services that I had not utilized, the job search and cover letter. I was very satisfied with his outstanding customer service.
Hi Jan!
Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.
Best regards!
-ResumeCoach
Ms. Ivy was a very friendly Lady, knowledgeable,she knows how talk to Customers. Plus the site is easy to navegate and have nice templates.
Laurie!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Ivy, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
Good,excellent, easy and professional. Very easy and amazingly rich at choosing types
Hello!
Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.
We're glad to hear from you.
Thanks,
-ResumeCoach
Best service on internet.very easy to use so many free tempelates to choose from. I will recomend this to all my friends need to make good resume.
Hi Omar!
Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.
Best regards!
-ResumeCoach
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Hello Mohamed,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
Answer: Hello! We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link: https://www.resumecoach.com/contact/ We look forward to your message. All the best, ResumeCoach.com Team
Answer: Hello Feston, We offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service and it's always online. We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link: https://www.resumecoach.com/contact/ Best regards, ResumeCoach.com Team
Answer: Hello Aliya, Our primary goal is to empower our users with the best resources to excel in their careers or job search and they will have always our customer service team to help them. If you need more information you can get in touch with our team, please feel free to reach out using this link: https://www.resumecoach.com/contact/ Warm regards, ResumeCoach Team
Answer: Hello Sheikha! Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner! We would be pleased to help you with your query, but first we need to know the email address you used to register on our website. You can also contact our customer service team via the following link: https://www.resumecoach.com/contact/ We hope to see you again! Best regards, Carol ResumeCoach.com Team
Answer: Hello Chioma, ResumeCoach is an online platform that offers tools and resources to help individuals create professional resumes and effective cover letters. It provides customizable templates, writing tips, and guidance to help users stand out in their job searches and present their skills and experience attractively to potential employers. ResumeCoach is applicable to any country as it can be tailored to suit various job markets and is highly customizable to meet individual needs. We hope this information helps clear things up! Thank you for your feedback and we hope we can serve you again in the future. Sincerely, Carol
Answer: Hello Layal, We apologize for any inconvenience you may have experienced using our service. To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription. We value transparency and make this information clear on the payment screen before the subscription is purchased. In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need. We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience. Thank you for your feedback and we hope we can serve you again in the future. Sincerely, Cami ResumeCoach.com Team
Answer: Hi Jelena, Could you contact us through this link so we can help you with your issue? https://www.resumecoach.com/contact/ Thank you very much, -ResumeCoach
Answer: Hi Sokunene, Could you contact us through this link so we can help you with your issue? https://www.resumecoach.com/contact/ Thank you very much, -ResumeCoach
Why you should know and use ResumeCoach to create your resume?
Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.
You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!
Anna!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Nathalie, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach