ResumeCoach Reviews Summary
The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.
This summary is generated by AI, based on text from customer reviews
Resume Coach helped me to build the perfect resume and cover letter in just minutes! It has more a lot of templates. Definitely the best online resume and cover letter builder and editor.
It has some problems that i feel is happening before I paid for service so I am hoping to build a great resume.
Hello Carmen,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
The platform made it really easy for me to make a resume, I saved a lot of time thanks to you. Very satisfied! Also the support is fast and nice.
Hello Bence,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
Intuitive, relevant, and stylish. I had a hard time navigating from the download link to the purchasing page and freaked out thinking it'd lost my project. That's the only constructive feedback I have.
Hello Amber,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
I just used the one i liked and created a smooth cv in minutes. When you need more titles on your cv you are getting the 14 days trial and if you got charged they refund your money quickly in case you are not using it. After all you know you are going to use the resumecoach someday somehow again.
Hello,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
Very knowledgeable and polite customer service representatives. Easy to use website also y tienes mucha variedad.
Hello Shaun,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
I LOOOOVE IT! You have a thousand options with beautiful designs and great ideas. Plus it's super easy to use.
Hello Kelly!
Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.
We'll be glad to hear from you.
Thanks,
-ResumeCoach
Ivy is a great professional and this website is a great tool! I will definitely recommend your services.
Lyle!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Ivy, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
I accidentally paid for the premium service
So I unsubscribed right after and asked for the refund
And I got it right away in a friendly manner
Hello Kang!
Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.
We'll be glad to hear from you.
Thanks,
-ResumeCoach
I paid for a 7 day membership and cancelled it because I dont want it to renew. Why the $#*! would you cancel the membership altogether? I should keep access for 7 days and thats it.
Hello Fayyad,
We are sorry that your experience with us was not 5 stars.
We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link:
https://www.resumecoach.com/contact/
We look forward to your message.
All the best,
-ResumeCoach
I subscribed on 2nd November To make a Cv. It cost me 1.95€.
And today 16 November automatically withdrawn money from my account!
The amount is 29.95€!
It's too much money! I don't know this is for what and I disagree with that.
Could you please slove this problem as soon as possible. I need my money back..
Hi Belal,
We apologize for any misunderstanding on our plans and pricing.
Unfortunately, we do not know what happened during your interaction, so in order to review your case, we suggest you contact our support line so that our Customer Care Team can assist you with anything related to your account or escalate it if necessary.
You can do so directly here: https://www.resumecoach.com/contact/
Thank you
-ResumeCoach
It was my first CV and the customer service was soooo patient and professional, finally we together get the best option! Thanks!
Hello Jan,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
I like the resume constructor. I recommend for everybody!
Hello Ivan!
Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.
We'll be glad to hear from you.
Thanks,
-ResumeCoach
The customer service was professional. They patiently resolved my doubts while stepping me through the whole process.
Hello Orlando,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
I especially liked the recommendations suitable for each position
Hi Karin!
Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.
Best regards!
-ResumeCoach
Resumecoach offering a really good platforms which suitable for all categories and they provide tips as well to do the most successful resume. Their customers service is perfect as well, they respond really fast and explain all your concerns. Want to cancel? No worries they do and refund you the money.
Thanks!
Jehad!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with our Customer Service Team, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
Really i am thankful to your good service and your cooperation with customers
Hi Neda!
Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.
Best regards!
-ResumeCoach
I accidentally subscribed to their payment program, for which I got charged after 14 days of a free trial. When I told them about the mistake, they instantly responded understanding and refunding me the subscription. Fantastic customer service, I wish every company would have the same response time and kind staff.
Hello,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
As Text Communication i was satisfied, but i will fully satisfie after receiving my money back.
Having worked in customer service for over 10 years it's so nice when someone nails it so easily.
I loved talking to andrew from Cs team, he was really informative and quick and I was open and honest and it was awesome from start to finish. High recommendations. The product it's super great, I just ended having what I was looking for
Bill!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
From the business
Why you should know and use ResumeCoach to create your resume?
Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.
You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Jenny,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach