I submitted a resume for review - and then took the Master Class.
I updated my resume and am very proud of it!
I'm getting charged almost $30
And I'm not sure why I'm getting charged that amount when I paid my $2 for the resume
Hello,
Thank you for choosing ResumeCoach to update your resume. We appreciate your trust, we hope that our services have helped you in your job search and we are sorry that your experience with us was not as satisfactory as you wished. We apologize for any inconvenience this may have caused you.
Our 14 day trial gives you full access to the upgraded version of our services. After this, if you do not cancel it, the account changes to our automatically renewed subscription (this is clearly stated on the payment screen).
We're committed to changing how you feel about us, so we invite you to contact our Customer Service Team directly via contact@resumecoach.com to assist you further.
Thank you for reaching out, we look forward to hearing from you.
Best regards, Tina
ResumeCoach.com Team
This place took money after i cancelled then was very rude ill be taking it up with my bank horrible experience trying to find a job and there going to steal from people shame on this resumecoach!
Hello Susan,
We apologize for any inconvenience you may have experienced using our service.
To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.
We value transparency and make this information clear on the payment screen before the subscription is purchased.
In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.
We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.
Thank you for your feedback and we hope we can serve you again in the future.
Sincerely, Anne
ResumeCoach.com Team
I do not want a full subscription, and all I wanted was ONE resume, so I canceled my subscription, and instead of giving me the full 14 days of access so I could edit an arrangement mistake. So I now have to pay all over again, just to download one stupid edit. Thanks a lot
Hello Danielle,
Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.
Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.
Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.
We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.
Best regards, Erin
ResumeCoach.com Team
Had a great experience using the app. I hope every person I refer will also give a positive feedback.
Hello,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Leyre
ResumeCoach.com Team
I have 5 years of customer service experience in the hospitality industry and 2 years in the import-export industry. Now I want to change careers and become a professional customer service employee in many industries
Hello Duong,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Carol
ResumeCoach.com Team
I paid one time resume but they saved my bank info and they are charging me every month, although I have canceled the membership which I didn't sign up for at the first place but they charged me this month as well! The worst experience ever!
Hello Maryam,
Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.
Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.
Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.
We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.
Best regards, Carol
ResumeCoach.com Team
I really enjoyed the service, it really came in handy. I do wish though that the fact that I need to pay in order to download my resume was a bit more clearer. Thank you regardless.
Hi Noam!
Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.
First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.
Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com
Best regards, Natti
ResumeCoach.com Team
Thank You, it was the perfect experience,you get ten stars from me because I've been searching for a cover sheet without paying for all the extra time that don't need.
Hello Laverle,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Clara
ResumeCoach.com Team
Gaskiya naji dadin yadda nayi amfani da wannan manhajar taku mai mutukar kayatarwa
Hello,
Thank you so much for taking the time to leave us 5 stars!
We wish you all the best in your career endeavors!
Best regards, Lily
ResumeCoach.com Team
I had a good experience but I subscribed the payment plane for my resume i want to unsubscribe this payment plan can you help me? I god mail in spam so i could not able to unsubscribe the payment plan. Please help me I don't want this until 14 days.
Hello,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.
We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link:
https://www.resumecoach.com/contact/
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
ResumeCoach.com Team
Excellent and easy to use system. Thank you for such a great program.
Hello Sheila,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Leyre
ResumeCoach.com Team
Great service was easy to do and access the program.and templates.
Hello Miranda,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Natti
ResumeCoach.com Team
The overall experience was acceptable, the only problem was the money you asked for.
I've paid the 0,95 € for 2 weeks, but you keep trying to extract 30 €.
Hi!
Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.
First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.
Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com
Best regards, Lily
ResumeCoach.com Team
I have tried to cancel this several time now I can't even log in or recover password?
Dear Marcy,
Thank you for reaching out to us regarding your account.
We are sorry to hear that you would like to cancel your account.
To assist you as fast as possible, we'll need you to contact us directly to contact@resumecoach.com so we can process your petition.
Thank you for choosing ResumeCoach, and we hope to have the opportunity to serve you again in the future.
Best regards, Natti
ResumeCoach.com Team
I did my resume in 5 mins. Then when I got my document I changed my mind on a design. Went back in and adapted to my new model.
Love how easy It was to make and how profesional it looks.
Just fair disclaimer it was easy because I already had my cv written. This won't write your cv. It also has ai that helps with some ideas to help build it
Hello Valeria,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards,
ResumeCoach.com Team
Everything was laid out in such a way so that it was easy to understand, put together, and led to a professional outcome that I am proud to send to employers.
Hello Isaak,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Natti
ResumeCoach.com Team
Hello
I used your site on May 18 to create my CV.
But for single use only.
To pay only 0.95 USD and to use it only once, I signed up to your site and paid with my credit card.
When I check my credit card statement,
On June 1st, I noticed that my credit card was charged an additional $29.95.
This is not something I allow.
Please refund $29.95 to my credit card.
And I want you to terminate my membership.
Hi İbrahim,
We are deeply sorry to hear that your experience was not what you wanted.
If you have finished using ResumeCoach for the time being, you can easily unsubscribe by logging into your account and clicking the unsubscribe button in the ""Subscription"" section of your profile. You can also configure the email notifications you receive from your profile.
In any case, we explain all the details here: https://www.resumecoach.com/unsubscribe/
Thanks for your time,
Kind regards
-ResumeCoach
The customer service was truly outstanding! It was highly professional, courteous, and offered excellent guidance regarding the service and renewals. I was thoroughly impressed with the level of service provided.
Hello Melba,
Thank you so much for taking the time to leave us 5 stars!
Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.
If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.
Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!
Best regards,
ResumeCoach.com Team
Very fast and excellent suggestions for someone who needed confidence writing a resume after taking a hiatus from working.
Hello Tiffany,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Tina
ResumeCoach.com Team
Overview
The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.
This summary is generated by AI, based on text from customer reviews
Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.
You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!
- Visit Website
- Barcelona, Cataluña, Spain
- Edit business info
Business History
That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.
ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.
Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.
Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Jacqui,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Lelie
ResumeCoach.com Team