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ResumeCoach

How would you rate ResumeCoach?
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California
1 review
0 helpful votes
Follow Willie V.
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Customize very easy
March 6, 2023

Has a section for me to review my resume and make any necessary changes before I send it out. In addition, it offers me a variety of options to customize my resume to fit the requirements of my desired job.

Date of experience: March 6, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Willie!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Texas
1 review
0 helpful votes
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Love the templates
July 9, 2023

Love the templates. It's very easy to input information, and the final product looks stunning. However, I used ResumeCoach because I saw an ad promising a free resume, but it wasn't really free. It forced me to pay at the end. I give ResumeCoach a one-star rating for its deceptive marketing strategy. Transparency builds trust. I do not think I will use ResumeCoach again in the future.

Date of experience: June 9, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Hannah,

We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.

To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.

We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link:

https://www.resumecoach.com/contact/

Thank you for this valuable feedback, we hope you decide to choose us again in the future.

ResumeCoach.com Team

Georgia
1 review
0 helpful votes
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A very solid and easy to use platform
August 22, 2023

A very solid and easy to use platform, it has very good templates with modern and accurate designs. It has several languages available and the price is very affordable. It has helped me a lot to update my CV to apply for different vacancies.

Date of experience: August 22, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Clara,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Michigan
1 review
0 helpful votes
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Quick and easy!
July 12, 2024

I had to update an older resume within the next 30 minutes. I was able to copy and paste the old info and use the AI generator to make it more professionally appeasing.

Date of experience: July 2, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Tiffany,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Becky

ResumeCoach Team

Florida
1 review
0 helpful votes
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Absolutely great to use
December 27, 2022

Absolutely great to use, i have not updated my resume in 10 years with 3 roles into 10 years was not an easy task to do but using Resume Coach to gather all the information was quick and easy and the outcome was excellent.

Date of experience: December 27, 2022
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Gordon!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Switzerland
1 review
0 helpful votes
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Resume not provided in regular A4 format and spacing / paragraphing has no consistency between different stages of resume generation process (PDF preview different than PDF). On top of that your service by no means justifies the incredibly high bi-weekly payment scheme, which isn't defined anywhere beforehand

Date of experience: September 17, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Daniel,

We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.

To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.

We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link:

https://www.resumecoach.com/contact/

Thank you for this valuable feedback, we hope you decide to choose us again in the future.

Best regards, Carol

ResumeCoach.com Team

Pennsylvania
1 review
0 helpful votes
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I found the site through an Internet search. It said "FREE". I created my resume and decided to save it. Oh, you want to save it? Well, that will be this much money for 14 days, then so much per month, unless you cancel. It was a nice resume, so I took the two week deal. I didn't have much of a choice at that time. I need a job, so I need a resume, but, since I need a job, I don't have a lot of money.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 6, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Amy!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Cami

ResumeCoach.com Team

California
1 review
0 helpful votes
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Super easy and efficient!
September 14, 2024

I loved the different lay outs provided and the AI generator was helpful.

Date of experience: September 4, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Taylor,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Becky

ResumeCoach.com Team

Portugal
1 review
0 helpful votes
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Great but misleading
January 30, 2023

Overall the experience was ok. I love your templates and the tool is very user friendly, however when I did a search to find templates for the Resume, I searched for free templates and nothing in your intro says that for creating it we need to pay. Found it a little bit misleading and disappointing. Houwever the (paid) trial has a reduce cost which is ok.
Thanks

Date of experience: January 30, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Catarina!

Thank you for investing some of your time to give us this very complete feedback.

We take very seriously the comments of our users and, although we know that we still have to improve some things, we are very proud of experiences like yours.

We keep working hard to continue being the best Resume Builder online.

Kind regards,

-ResumeCoach

Israel
1 review
0 helpful votes
Follow Niv X.
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Quite good and simple to write and design with.
Not all content is switching properly between templates, so review appearance after changing template.

Date of experience: May 30, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Niv,

Thank you for taking the time to provide us with your feedback. We're glad to hear that you found our resume building services helpful and that your document turned out well.

We appreciate your suggestions for improvement and will definitely take them into consideration as we continue to develop our platform. We're always looking for ways to do better and provide the greatest service to our customers.

If you have any other feedback or suggestions, please feel free to reach out to us at any time. We value your input and want to ensure that our customers have the best possible experience with ResumeCoach.

Thank you for choosing us, and we look forward to seeing you again in the future!

Best regards, Anne

ResumeCoach.com Team

Kuwait
1 review
0 helpful votes
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RtKACCH and BACCH Volunteer
Al Amiri Hospital
Dates: February 2015 - April 2015

Cared for and entertained children in the hospital.
Assisted in organizing activities and events for pediatric patients.
Provided emotional support and companionship to children and their families.

Date of experience: July 20, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hello Taibah,

Thank you so much for taking the time to leave us 5 stars!

We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Minnesota
1 review
0 helpful votes
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Gooodd site! Five stars
March 13, 2023

I recently used Resume Coach to make different resumes for each job I applied to and I absolutely loved it! The website was extremely easy to use and the step-by-step instructions made the process simple and straightforward.

Date of experience: March 13, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Leticia,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Illinois
2 reviews
0 helpful votes
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Impressive
July 6, 2024

The process was very simple. I loved that there were examples within the different areas of the resume creator. My resume looks so much better than I originally had it.

Date of experience: June 26, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Kateri,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Missouri
1 review
0 helpful votes
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This company sucks!
November 18, 2021

Overall, I was happy to buy a built resume for $2.50! I was not happy to find out 3 months later that it automatically signed me up for a subscription plan for $29.95 a month. First off, $29.95 a month for a RESUME builder is absolutely ridiculous. Second, they are terrible at informing you that you are being signed up for a subscription plan making my $2.50 resume cost over $90, basically a legal scam in my opinion

Date of experience: November 18, 2021
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Cole

We apologize for any misunderstanding on our plans and pricing.

Unfortunately, we do not know what happened during your interaction, so in order to review your case, we suggest you contact our support line so that our Customer Care Team can assist you with anything related to your account or escalate it if necessary.

You can do so directly here:

Thank you

-ResumeCoach

Texas
2 reviews
0 helpful votes
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Easy to use platform for people to build their resume. Specially the AI generator tool helps a lot with the choosing of words.

Date of experience: August 1, 2024
Customer Care Team R. ResumeCoach Rep
11 months ago

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Louisiana
1 review
0 helpful votes
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Keep on keeping on with the easy process for the resume, very simple to use

Date of experience: September 5, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Zach,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Belgium
1 review
0 helpful votes
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UX misleads the user
August 19, 2023

When you click on unsubscribe you are taken to a screen with lots of buttons and the unsubscribe confirmation button is in the corner, it's small and gray. Due to poor eyesight you can't see it and may think that the subscription is canceled. But rest assured that you will be charged.

Date of experience: July 20, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Kostiantyn,

We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.

To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.

We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link:

https://www.resumecoach.com/contact/

Thank you for this valuable feedback, we hope you decide to choose us again in the future.

ResumeCoach.com Team

Saudi Arabia
1 review
0 helpful votes
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Customer service
November 14, 2022

Resumecoach offering a really good platforms which suitable for all categories and they provide tips as well to do the most successful resume. Their customers service is perfect as well, they respond really fast and explain all your concerns. Want to cancel? No worries they do and refund you the money.

Thanks!

Date of experience: November 14, 2022
Customer Care Team R. ResumeCoach Rep
over a year old

Jehad!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with our Customer Service Team, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Kenya
1 review
0 helpful votes
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It's the best app for Resume
January 9, 2024

I was able to generate my resume from scratch, step by step in a professional manner.
With the help of AI,I managed to come up with achievements and key skills that are aligned with my occupation.
The final design was awesome and would encourage every serious professional to use ResumeCoach to revamp their Resume.

Date of experience: January 9, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Abubakar,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Carol

ResumeCoach.com Team

North Carolina
1 review
0 helpful votes
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It would be nice if participants were not forced into a subscription. It would be nice to ask if I would like to subscribe, so that I could make changes if necessary to my resume. Sincerely best regards John C.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 15, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello John,

We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.

To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.

We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link:

https://www.resumecoach.com/contact/

Thank you for this valuable feedback, we hope you decide to choose us again in the future.

Best regards, Lola

ResumeCoach.com Team

Overview

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

service
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