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ResumeCoach

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Israel
1 review
1 helpful vote
Follow noam P.
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It was very easy to use step by step resume maker. I did had a problem with it since it doesn't say explicitly (on site) that the service is renewing automatically. It does written in the confirmation mail, but if you don't read it carefully, you won't know.
I chat with a very kind costumer service representative named Stephane and she was very helpful.
Great Site and great costumer service.

Date of experience: June 7, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Dear Noam,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service agent Stephane, and we'll be sure to share your feedback with them. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We're honored that you chose ResumeCoach to assist you in enhancing your resume. We look forward to serving you again in the future and helping you achieve your career goals.

We wish you an amazing week and thank you again for choosing ResumeCoach!

Best regards,

ResumeCoach.com Team

Florida
1 review
0 helpful votes
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Great Service and resume help, thank you!
September 16, 2024

Great Service and resume help, thank you! Quick and easy to use, great templates.

Date of experience: September 6, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Mathew,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Turkey
1 review
0 helpful votes
Follow Doğukan Mustafa Q.
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Useful templates
November 22, 2022

I just used the one i liked and created a smooth cv in minutes. When you need more titles on your cv you are getting the 14 days trial and if you got charged they refund your money quickly in case you are not using it. After all you know you are going to use the resumecoach someday somehow again.

Date of experience: November 22, 2022
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Turkey
1 review
9 helpful votes
Follow ZAHRA R.
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I built a resume on coach resume. After that they started to take 30 dollars monthly. My husband hadn't noticed that at all. One week ago we realised what happened. I asked the resume coach to refund my money and they did what I wanted immediately. So build your resume there because their resumes are perfect then you should be sure to unsubscribe. They are trustable. Don't hesitate

Date of experience: May 2, 2020
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Zahra!

Thank you for sharing your experience and choosing us to do your Resume. We are glad to read your give us 5 stars.

Best regards!

-ResumeCoach

Greece
1 review
1 helpful vote
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Not happy with subscription service
February 10, 2024

Even though you advertised a FREE resume creator, I had to pay.
Yes, the cost was very small, but this should have been presented BEFORE I spent my time preparing the resume!

In addition to my above, I paid 0.95 euro for the 14 days. Then I cancelled to avoid being charged 29.95 after the 14 days, and my subscription was again reset to "free" and I lost my 14 days.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 12, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Αnna!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Carol

ResumeCoach.com Team

Netherlands
1 review
3 helpful votes
Follow Ammar Q.
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Silly gooses with their annoying sales tactic of making you build a whole CV only to get you to pay at the end once you're happy with it with the 2 week "trial" period where you pat 1-2 bucks and then auto renew of a gob smacking 30 bucks for a service you aren't going to use. Just let us pay 3-5 euros for a CV with whatever template we want instead of trying to discretely pump as much money out of us as possible

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 15, 2022
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Ammar,

We apologize for any misunderstanding on our plans and pricing.

Unfortunately, we do not know what happened during your interaction, so in order to review your case, we suggest you contact our support line so that our Customer Care Team can assist you with anything related to your account or escalate it if necessary.

You can do so directly here: https://www.resumecoach.com/contact/

Thank you

-ResumeCoach

Qatar
1 review
0 helpful votes
Follow Narayan Y.
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A
September 27, 2023

To obtain a challenging role as a Senior Planning Engineer in a reputable organization, where I can apply my extensive experience in planning, scheduling, and project management to lead successful project execution. My goal is to leverage my expertise in project controls, risk management, and communication to ensure timely delivery of high-quality projects while optimizing project costs. I aim to bring value to the organization by contributing to the growth and success of the company through effective leadership and collaboration with cross-functional teams.

Date of experience: September 27, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Narayan,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Taylor

ResumeCoach.com Team

Virginia
1 review
0 helpful votes
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A Lifesaver for Writing Cover Letters!
July 24, 2023

Writing cover letters used to be a nightmare for me until I discovered Resumecoach. This platform provides comprehensive guidance and templates that helped me craft compelling cover letters that grabbed employers' attention.

Date of experience: July 24, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Laurence,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Washington
1 review
0 helpful votes
Follow Jesse H.
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Very easy and helpful to navigate.
August 21, 2024

Was super easy to use and resume looks great! I definitely recommend this to anyone needing to create a resume.

Date of experience: August 11, 2024
Customer Care Team R. ResumeCoach Rep
11 months ago

Hello Jesse,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Florida
1 review
0 helpful votes
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The greatest resume
August 21, 2024

Easy and manageable it was convenient and when submitted it was said to be the best resume upon all others

Date of experience: August 11, 2024
Customer Care Team R. ResumeCoach Rep
11 months ago

Hello Brittany,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Germany
1 review
0 helpful votes
Follow Emőke Q.
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It is very easy to make your CV with the program. My only disappointment is that it is not free at the end although it says it's free... so after your working an hour with it to put together your resume, you are also forced to pay...

Date of experience: April 15, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards,

ResumeCoach.com Team

California
1 review
0 helpful votes
Follow Kerri I.
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Very easy to follow
January 21, 2024

I felt like I actually knew what I was doing! There was no need to call customer service I was not confused. It was helpful that they had tips on my résumé and hopefully we'll find out tomorrow if everything went well!

Date of experience: January 21, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Kerri,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Croatia
1 review
0 helpful votes
Follow Sviatoslav Z.
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Force you to pay
November 11, 2023

If you want to use their service to generate a user-friendly resume they will help and then after the job is done they will force you to pay. Either you will not be able to download it. They aren't selling additional functionality here like resume tips helpers or watermark removal. They just cheating.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 18, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Sviatoslav,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Clara

ResumeCoach.com Team

Illinois
1 review
0 helpful votes
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Great but spell check did not register
May 1, 2024

Overall, the layout was great and easy to use, but it was not until after I downloaded the resume that I noticed that there were missing spelling errors. That was a bit offputting because had I sent it out, I would not have gotten the job.

Date of experience: April 21, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Melissa,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Sara

ResumeCoach Team

Washington
1 review
0 helpful votes
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It made it very easy
September 16, 2024

Its very helpful! Made it very easy! Hopefully people find it as easy as i did!

Date of experience: September 6, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Karson,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Kiara

ResumeCoach.com Team

Turkey
1 review
2 helpful votes
Follow Arda I.
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I subscribed to that web site for 14 days which is 29$. Just 10 min ago I got a message from my bank that telling me RESUMECOACH.COM tried to make a 2995$ transaction. I am lucky I have created a card with low limits to pay my first subscription. F. scammers!

Date of experience: April 25, 2020
Customer Care Team R. ResumeCoach Rep
over a year old

Hello!

Sorry for the inconvenience. We really feel bad that you felt this way. If we haven't solved your problem yet, we remind you that we have policies that protect the user.

You can find the information here by filling out the form:

Thank you very much.

Kind regards

-ResumeCoach

Netherlands
1 review
0 helpful votes
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Everything is perfect.Easy to use,nice templates...
September 16, 2024

Everything is perfect.Easy to use,nice templates and its so cheap actually.Congrats!

Date of experience: September 6, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Stefan,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Meg

ResumeCoach.com Team

Florida
1 review
0 helpful votes
Follow Rayne Y.
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Its Great for people who was never taught how to make / create an resume.

Date of experience: September 6, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Rayne,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Florida
1 review
0 helpful votes
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StepsThe best part about it was the simplicity of the process without any complicated technicalities or confusing steps. It was incredibly easy to use, and the end result was fantastic. A big thank you to the entire team for their excellent work!

Date of experience: August 28, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Jake,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Washington
1 review
0 helpful votes
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I have to say, I was a little skeptical at first. But with the help of Resumecoach, I was able to put together my curriculum in minutes. The templates are great, and it's very easy to customize them to suit your needs.

Date of experience: May 16, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Regina,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

-ResumeCoach.com Team

Overview

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

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