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From the business
Create a resume that gets results!
Resume Now AI Resume Builder is trusted by thousands of satisfied users to generate their resumes fast and easy. Our resume builder offers everyone from students and entry-level job seekers to experienced executives a fast and easy way to create a resume. With access to pre-written, industry-specific phrases and recruiter-approved templates, you can download a polished and professional resume in minutes.
ResumeNow Reviews Summary
The company enjoys a largely positive reputation, with customers frequently praising the quality of their resume services, user-friendly platform, and the professionalism of their support staff. Many reviews highlight the helpfulness and kindness of representatives, particularly mentioning individuals who provided exceptional service. However, some customers expressed concern regarding unexpected subscription charges, indicating a need for clearer communication about billing practices. Overall, while the company excels in customer support and product offerings, addressing the subscription confusion could enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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I have the option to talk with William and he explained all the features that this program provides and even helped me in lowering my rate. He was very convincent and easy to show me how I can get the most out of it.He Provided me a very good and professional service.
I had a problem with the site's subscription. I got billed for a ridiculous amount! Good thing that Steven Bolaños helped me out until the very end. Kudos! Keep up the good work mate!
Hi Kim,
Thank you so much for this review. We are glad that you were pleased with our Customer Service team and how Steven was able to clarify your doubts. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
I used this service to revamp my resume and cover letter. This site is easy to use and I would recommend it to anyone. I contacted customer service through online chat and I received the help I needed. I'm very pleased with the service!
Hi Vincent,
Thank you for that awesome feedback and for let us know that you were pleased with our Customer Service Team, those are terrific news. It is great to know how satisfied you are with our product and the results you were able to get. We strive to deliver to you what we do best. We wish you the best with your job search
Jose provided me with fast and informative help. He explained all the features that this program provides and even helped me in lowering my rate. I thought I had use this program to its max but Jose showed me how much more I can get out of it.
Hi Laura,
Thank you so much for this review. We are glad that you were pleased with our Customer Service team and how Jose was able to clarify your doubts. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
I am 17 years old and had never had to create a resume before. This business made the process so easy and flawless. Once I got a job, I did cancel the account, and the customer service that I received at that time was excellent. I would highly recommend this service to anyone who need assistance with their resume.
Hi Jonathan,
We are excited that you were pleased with our service and with the outcome of getting hired. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
Great service! Thank you for making updating my resume a simple process. Your question and answer format makes it easy and effective.
Hi Denise,
Thank you for that great feedback. It is excellent to know how you feel about our product and the hassle free experience that we provide. We strive to deliver to you what we do best.
One wrong click. Poof gone. They don't even offer a job title in my field.The theory is good, but limited. Broadedening their defaults or overriding them would make it work.
Hi Todd F.
We're sorry to hear that you're not completely satisfied with our product. While your subscription is still active, we'd love to work with you to help you to get the professional resume you like. You can give us a call at 844-351-7484, representatives are available:
Monday to Friday 8 AM to 8 PM CST
Saturday 8 AM to 5 PM CST
Sunday 10 AM to 6PM CST
Thank you,
Resume-Now Customer Care
Luckily I haven't had to write a resume for more years than I care to admit. Therefore, I was pretty clueless about how to format and even subdivide the topics I needed to cover. The whole thing came together pretty easily by my just answering the questions in front of me. Terrific! Marco, Nomar and Zoe all helped me when I stumbled. Great attitudes!
Hi Patrica,
Thank you for that awesome feedback and for let us know that you were pleased with our Customer Service Team, those are terrific news. It is great to know how satisfied you are with our product and the results you were able to get. We strive to deliver to you what we do best. We wish you the best with your job search
I initially contacted this site to secure help in writing a resume. What I received was not only top notch and professional help, but personal interest in my success. I cancelled my subscription today due to my going back to school. My cancellation was done in the same considerate manner that I've received all along. I highly recommend "Resume Now" to all my friends and family.
Hi Peggy,
We strive to provide a great Customer Service experience with a one-stop resolution approach to any situation. If you need further help, please do not hesitate to contact us. Thanks for the feedback, it's very important for us.
They have the best customer service I had ever receive from online services. I do recommend them. I had found a great job / career in a good company and will continue utilizing these services.
Hi Sarah,
We are excited that you were pleased with our service and with the outcome of getting hired. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
So easy to use, with great tips and advice. Amazing choice in templates and the ability to download in various formats so easily. Would highly recommend this product to anyone looking to brush up an existing CV or build and new one for prospective new employers.
Hi Adam,
Thank you for your feedback and for sharing your experience with us.
I really liked using this site, it was a big help while making a resume! Very guiding. I'm not one to read the fine-print, so when I was charged an additional $35 to my account, I was confused and contacted customer service. They were very helpful in explaining that the 14 day trial had ended. I requested a refund and a cancellation of my account and they provided it, with addition to a cheaper subscription in which I politely declined. But wow, the customer service really was outstanding, 10/10 for that!
Hi Katarina,
We strive to provide a great Customer Service experience with a one-stop resolution approach to any situation. If you need further help, please do not hesitate to contact us. Thanks for the feedback, it's very important for us.
I called in due to a billing issue and Steve was very precise and took care my every need, he also gave me more insight of the site how helpful it could be.
Hi Rosalyn,
We are thrilled that you were delighted with how Steve was able to provide a resolution about your billing issue. We are committed to providing great customer service. Thank you so much for your awesome feedback!
Great service! Carlos my rep was so helpful, very kind and patient while reviewing my resume! Excellent service! Highly recommend it! I am so pleased with the way my resume turned out after using this wonderful service! Thank You!
HI Patricia,
Thank you so much for this review. We are glad that you were pleased with our Customer Service team and how Carlos was able to clarify your doubts. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
I cancelled my service today as I had secured a position. I have recommended this site and company to others though as I found it very helpful and provided me with options to tailor my needs accordingly for the positions applied for. Very good customer service associates and professional. I appreciate all the suggestions and options available with this site. Steve assisted me in my cancellation and was great! I hope that I will not need the service soon, but will recommend to my friends daily when asked.
Hi Brent,
Thank you for that awesome feedback and for let us know that you landed a job, those are terrific news. It is great to know how pleased you are with our product and the results you were able to get. We strive to deliver to you what we do best. We wish you the best with your new job.
Great customer service! The agent offered me an alternative option that was beneficial to me & resolved the problem I was contacting them for.
Hi Kala,
Thank you for your feedback and for sharing your experience with us.
I love the features it offered! Making a resume can be a drag with the wording, grammar, so forth. But all the helpful tips & suggestions made it a breeze. Thanks a bunch!!!
Hi Hannah,
Thank you for that awesome feedback. It is great to know how pleased you are with our product and the hassle free experience that we provide. We strive to deliver to you what we do best. We wish you the best in your job search.
Ready to help. Polite and good service. Variety of formats for resume and cover letter preparations.
Hi Jignesh,
Thank you for that great feedback. It is excellent to know how you feel about our product and the hassle free experience that we provide. We strive to deliver to you what we do best.
Really good site to do your cover letter and resume... tried the 14 day trial and cancelled which was fast and easy. Wait wasn't long and customer service was helpful.
Hi Maricella,
Thank you for your feedback and for sharing your experience with us. We wish you the best in your job search.
This service was very helpful for me as I had not written a resume in some years. It had some really good pointers and customer service was super friendly.
Hi Curtis,
Thank you for your feedback about our product and for sharing your experience with our Customer Service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Adairys,
Thank you so much for this review. We are glad that you were pleased with our Customer Service team and how William was able to clarify your doubts. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.