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ResumeNowReviews 4,063

4.5

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From the business

Create a resume that gets results!

Resume Now AI Resume Builder is trusted by thousands of satisfied users to generate their resumes fast and easy. Our resume builder offers everyone from students and entry-level job seekers to experienced executives a fast and easy way to create a resume. With access to pre-written, industry-specific phrases and recruiter-approved templates, you can download a polished and professional resume in minutes.


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ResumeNow Reviews Summary

The company enjoys a largely positive reputation, with customers frequently praising the quality of their resume services, user-friendly platform, and the professionalism of their support staff. Many reviews highlight the helpfulness and kindness of representatives, particularly mentioning individuals who provided exceptional service. However, some customers expressed concern regarding unexpected subscription charges, indicating a need for clearer communication about billing practices. Overall, while the company excels in customer support and product offerings, addressing the subscription confusion could enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
136
value
124
quality
114
This company responds to reviews on average within 2 days

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Florida
1 review
0 helpful votes
Follow Nina T.
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Called in this morning and the rep was super sweet patient and very helpfull. The wesite is great with tips and even helping you find jobs that match your job debscriptio

Date of experience: May 15, 2017
Laura T. — ResumeNow Rep
over a year old

Hi Nina,
Thank you for that great review. We are happy to know that our expert was able to resolve everything for you and that you were very pleased with our service. If you need anything in the future, just contact us, we’re here for you. Thanks!

California
1 review
0 helpful votes
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My customer service rep Caesar was very helpful and able to fix my mistake within five minutes. He answered all my questions and was very polite.

Date of experience: May 14, 2017
Laura T. — ResumeNow Rep
over a year old

Hi Aleia,
Thank you so much for this review. We are glad that you were pleased with our Customer Service team and how Cesar was able to clarify your doubts. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.

North Carolina
1 review
0 helpful votes
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I used this to create a resume for my 16 year old. She wanted to apply for a summer job and all places require a resume to be uploaded to a "cookie cutter" job application site. I was surprised at that, but nonetheless had to comply. I tried a few sites, but this seemed to be the easiest and quickest site available. I signed up for a free trial knowing that I would cancel after getting what I needed. I set up a live chat with someone and she quickly and politely canceled my trial offer with no issues. From start to finish it took about 5 minutes. I would recommend this to anyone needing "true" resume building help. Great site!

Date of experience: May 14, 2017
Laura T. — ResumeNow Rep
over a year old

Hi Debra.
Thank you for that great feedback. It is excellent to know how you feel about our product and the hassle free experience that we provide. We strive to deliver to you what we do best.

Virginia
1 review
0 helpful votes
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My Perfect Resume
May 13, 2017

The service did provide what I needed at the time. It was very helpful. In addition, customer service was very helpful.

Date of experience: May 13, 2017
Laura T. — ResumeNow Rep
over a year old

Hi Robert,
Thank you for your feedback and for sharing your experience with us. We wish you the best in your job search.

Michigan
1 review
0 helpful votes
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Very much liked the service and it was at a low cost; the advertising was free and the site instantly takes you to the charges. Customer service explained there is a free option. Cancellation was easy and customer service was very helpful. I would use this site again in the future.

Date of experience: May 12, 2017
Laura T. — ResumeNow Rep
over a year old

Hi Gordon,
Thank you for your feedback and for sharing your experience with us. We strive to deliver the best customer experience possible with a great Customer Service support in the market. Our service is aimed to be easy to use without compromising quality of the finished product. Our customer’s satisfaction is a goal that we take very seriously. We have taken note of your feedback and let me assure you that we are constantly working in offering you a better experience with us. We wish you the best with your job search.

Rhode Island
1 review
0 helpful votes
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Awesome
May 12, 2017

The service they provide is great and they answer any questions you may have over the phone. They are polite and take the time to help you. Great customer service!

Date of experience: May 12, 2017
Laura T. — ResumeNow Rep
over a year old

Hi Janet,
Thank you for your feedback and for sharing your experience with us. We wish you the best of luck in your job search.

New Jersey
1 review
0 helpful votes
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I made my resume in a very short time, the site is very user friendly and clean. The service is very well priced and when I had questions, my adviser, Harold Cruz, was very helpful and kind!

Date of experience: May 12, 2017
Laura T. — ResumeNow Rep
over a year old

Hi Tyler,
We are glad that you were pleased with how Harold was able to provide assistance with your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!

Florida
1 review
0 helpful votes
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I had a wonderful experience accessing RESUME-NOW; I was able to work on a great, informative and professional resume.
Their method of guidance towards capturing the essence of a meaningful resume was second to none; simple yet to the point. I am very impressed!
In addition, Steven Castro Customer Care Agent, was very knowledgeable and helpful; his demeanor was calm and business like. He explained the various plans RESUME NOW offers. He went out of his way to make sure I was fully informed on the companys various services needed for job hunting. I was awed!
Thank you and Steven for the information provided to me; I will recommend you to my friends and colleagues.
Cordially
Magaly Maldonado

Date of experience: May 12, 2017
Laura T. — ResumeNow Rep
over a year old

Hi Magaly,
Great to know how pleased you are with our service and product. Our service is designed to be easy to use without compromising quality of the finished product. Thank you for your feedback about Steven and how he was able to provide assistance with your request. Thank you for that awesome feedback.

France
1 review
0 helpful votes
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Promptly support
May 11, 2017

I get the problem of cancelling the subscribe when I dont need to use the service temporary. And I got promptly help form Carlos Gomez with very pleasant experience. Will come back when I need this!

Date of experience: May 11, 2017
Laura T. — ResumeNow Rep
over a year old

Hi Celine,
We are thrilled that you were delighted with how Carlos was able to provide a resolution about your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!

Oregon
1 review
0 helpful votes
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Very helpful and offered me a great deal! Superior customer service! I was going to cancel, but Karen Chicas offered me a better deal and told me about how important it is to make sure you are getting the most out of resume-now.com. Very considerate and helpful no pushiness!

Date of experience: May 11, 2017
Laura T. — ResumeNow Rep
over a year old

Hi Bill,
Thank you so much for this review. We are glad that you were pleased with our Customer Service team and how Karen was able to clarify your doubts. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.

California
1 review
0 helpful votes
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Resume assistance
May 12, 2017

I have been using Live Career for over a year now. Every time I call customer service for extra assistance with spacing or any other technical issues the representative is always so pleasant & helpful to my needs. I recommend this service to anyone that is building their resume, cover letter & more.

Date of experience: May 11, 2017
Laura T. — ResumeNow Rep
over a year old

Hi Shelly,
We are pleased that you were thrilled with our assistance with your request. We are committed to providing great customer service. If you need further help, please do not hesitate to contact us.

Oklahoma
2 reviews
0 helpful votes
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Two women and one gentleman were exceptionally friendly and helpful. They knew exactly what to do to fix my situations. Thanks a million! Marian

Date of experience: May 10, 2017
Laura T. — ResumeNow Rep
over a year old

Hi Marian,
Thank you so much for this review. We are thrilled that you were delighted with our Customer service and with how your request was handled. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.

Texas
1 review
0 helpful votes
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Fantastic help!
May 10, 2017

Lovely website and great templates for resumes! I was billed for a subscription because I didn't cancel my 14 day trial in time, so I contacted customer service and they were so helpful! They were completely understanding and helped me get my refund without any hassle! When I need to do another resume in the future I will sure come back here!

Date of experience: May 10, 2017
Laura T. — ResumeNow Rep
over a year old

Hi Kathleen,
Thank you for that great review. We are happy to know that our expert was able to resolve everything for you and that you were very pleased with our service. If you need anything in the future, just contact us, we’re here for you. Thanks!

Canada
1 review
0 helpful votes
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The resume builder is the best i have ever used, and would highly recommend you take advantage of all they have to offer. Also i have to mention the Grade A impressive knowledgeable customer service. 5 stars all around :)

Date of experience: May 10, 2017
Laura T. — ResumeNow Rep
over a year old

Hi Sheila,
Thank you for your feedback about our product and for sharing your experience with our Customer Service. We wish you the best in your job search.

Vermont
1 review
0 helpful votes
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Thank you Andres Solano! Your excellent customer service and knowledge is an indication that I am making the right decision with hiring your firm.

Date of experience: May 9, 2017
Laura T. — ResumeNow Rep
over a year old

Hi Antoinette,
We are thrilled that you were delighted with how Andres was able to provide a resolution about your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!

Romania
1 review
0 helpful votes
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I had a good experience with livecareer, I used the CV builder, it was very flexible and helpfull in achiveing a professional CV the way you want to... I could change and define new categories in whatever order I wanted to, so that was the facility that I liked the most.

And also the experience with the support team was great they were very receptive with an issue that i had and very helpfull is a menner that not many others would have been

Date of experience: May 9, 2017
Laura T. — ResumeNow Rep
over a year old

Hi Llovan,
You just made our day! We strive to make our customers happy. Thanks for taking the time to tell us about your recent experience with our service. At Resume-now, we take feedback seriously because it changes how we do things. In fact, we rely on it to continually improve our customers’ experience.

Minnesota
1 review
0 helpful votes
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Great service
May 9, 2017

Very easy company to work with and an awesome resume builder. Would recommend them to anyone looking for work or help with a resume.

Date of experience: May 9, 2017
Laura T. — ResumeNow Rep
over a year old

HI Art,
Thank you for that awesome feedback. It is great to know how pleased you are with our product and the hassle free experience that we provide. We strive to deliver to you what we do best. We wish you the best in your job search.

New York
1 review
0 helpful votes
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I was working with Karen Chicas on Live Chat and she was very helpful and profession in assisting me with my issue.

Date of experience: May 8, 2017
Laura T. — ResumeNow Rep
over a year old

Hi Ann,
We are pleased that you were thrilled with our assistance with your request. We are committed to providing great customer service. If you need further help, please do not hesitate to contact us.

Arizona
1 review
0 helpful votes
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I was very pleased at the ease that Majorie assisted me as I corrected the subscription. When my students require resume assistance, I will be recommending this site. Thank you, and thank you for the people that YOU hire, Resume-Now

Date of experience: May 8, 2017
Laura T. — ResumeNow Rep
over a year old

Hi Cheryl,
We are thrilled that you were delighted with how Marjorie was able to provide a resolution about your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!

Florida
2 reviews
0 helpful votes
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I had a need to freshen up my resume in a hurry for a job I was interested in. The service was easy and the payment process went well. Because I didn't need the service any longer I was able to cancel on the Live Chat service in a matter of minutes. Excellent Customer Service and I would use them again.

Date of experience: May 8, 2017
Laura T. — ResumeNow Rep
over a year old

Hi Dale,
Thank you for that great feedback. It is excellent to know how you feel about our product and the hassle free experience that we provide. We strive to deliver to you what we do best.