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From the business
Create a resume that gets results!
Resume Now AI Resume Builder is trusted by thousands of satisfied users to generate their resumes fast and easy. Our resume builder offers everyone from students and entry-level job seekers to experienced executives a fast and easy way to create a resume. With access to pre-written, industry-specific phrases and recruiter-approved templates, you can download a polished and professional resume in minutes.
ResumeNow Reviews Summary
The company enjoys a largely positive reputation, with customers frequently praising the quality of their resume services, user-friendly platform, and the professionalism of their support staff. Many reviews highlight the helpfulness and kindness of representatives, particularly mentioning individuals who provided exceptional service. However, some customers expressed concern regarding unexpected subscription charges, indicating a need for clearer communication about billing practices. Overall, while the company excels in customer support and product offerings, addressing the subscription confusion could enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Carlos was helpful and pleasant to talk with! Very happy with my experience! I was refunded my money as I did not need the service anymore. Great customer service!
Joyce addressed all my questions and concerns without making me feel like a whiner.
She was very professional in her tone and attitude and offered a quick rezolution.
Thank you for your assistance.
Hi Sandie,
Thank you so much for this review. We are glad that you were pleased with our Customer Service team and how Joyce was able to clarify your doubts. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
I was looking for a template to create a fresh and updated resume. When I found this site I was excited, figuring they would have many options. However when I went to select my field of interest I was disappointed there was no options that were relevant. I am seeking a position in Hospitality, but there were zero hospitality, travel, hotel, resort or vacation fields, not even as a sub category of customer service. I called the sites customer services to make them aware of this and they sent me to this site. That is why I am giving them 2 stars, because they were not helpful for me and when I came to them with my concerns I was sent to a review site.
Hi Kori,
We have taken note of your feedback and let me assure you that we are constantly working in offering you a better experience with us. If there is anything else I can help you with, please let me know.
I was charged a wrong subscription plan and messaged the customer service.
And the result the customer service couldn't help me
I just asking about email because i couldn't do international call but they didn't give me!
Hi Merrya,
Thanks for bringing this to our attention. We are very sorry that you feel this way and have had this experience. We take all feedback very seriously and you can rest assured that we are more than willing to assist you with your concern. Shortly, you will receive a direct message, so we can better assist and look in to this situation. We need to ask you some information in order for us to identify your account and reach to a timely and secure resolution. We are committed on providing great customer service.
Thank you so much. Kevin Vega for helping me. I m not able to download my resume and not able for payment subscription the he assist me and solve my problems. Thanks alot.
Hi Shweta,
Thank you for your feedback about Kevin and how he was able to provide assistance with your request. We strive to provide a great Customer Service experience with a one-stop resolution approach. If you need further help, please do not hesitate to contact us
Great customer service and services offered! I rewrote my resume and got a job not even a week after.
Hi Ulises,
Thank you for that awesome feedback and for let us know that you landed a job, those are terrific news. It is great to know how pleased you are with our product and the results you were able to get. We strive to deliver to you what we do best. We wish you the best with your new job.
Organized website with easy, accessible editing and or downloading of the decent and professionally made templates. Highly recommended.
Hi Emilio,
Thank you for that awesome feedback. It is great to know how pleased you are with our product and the hassle free experience that we provide. We strive to deliver to you what we do best. We wish you the best with your job search.
I only wanted one time use, so right away I chatted with somebody online and they cancelled it for me RIGHT AWAY so I do not have to worry about it later. It provided an amazing template with great examples!
Hi Lexii,
We are pleased that you were thrilled with our assistance with your request. We are committed to providing great customer service. If you need further help, please do not hesitate to contact us.
I was charged 2 payments of 19.95 that I did not agree to be signed up for. I was very annoyed by this but I called the customer service number (Danny), was on hold for a couple minutes and had the payments dealt with within 10 minutes.
1-star website, 5-star customer service.
Hi Dav,
We are thrilled that you were delighted with how Danny was able to provide a resolution about your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
Charged my credit card more than agreed to. And now giving me issues giving my money back. Won't help me on line either. I call the number and keep getting dissconnected
Hi Catherine,
Thank you so much for sharing your experience with us. We do apologize for failing on providing a pleasant experience, rest assured that we will handle the situation with your satisfaction as a priority. Please, contact us at Social@resume-now.com. We strive to provide a great Customer Service experience with a one-stop resolution approach to any situation.
I signed up for the trial at resume-now. Although, I decided not to continue using the service I was concerned I may be charged in the future. I telephoned customer service and they explained the $1.95 charge to my credit card for the trial and that my account had indeed been canceled by myself within the two week period. I was assured my card would not be charged again in the future and I was provided with a cancellation number. I actually liked the website and the ease in which resumes can be created. However, I am self-employed at the moment and decided I do not need the service at present. In any event, I was very pleased with the customer service provided to me. Thank-you so much for helping me with this issue and putting my mind at ease!
Hi Devan,
Thank you for your feedback and for sharing your experience with us. We strive to deliver the best customer experience possible with a great Customer Service support in the market. We are sorry to see you go, feel free to contact us if you have any further questions or concerns regarding the service.
I really love this web site, the customers service is amazing and thanks to Resume Now I found the job of my dreams
Hi Moira,
Thank you for that awesome feedback and for let us know that you were pleased with our Customer Service Team, those are terrific news. It is great to know how satisfied you are with our product and the results you were able to get. We strive to deliver to you what we do best. We wish you the best with your new job.
Jose is wonderful; thankyou Jose for a non-dithering customer blame free experience. We need more efficient customer focused guys and girls like you in NZ immediately. Thank you for your customer service that far surpasses the authoritarian's we often have to put up with in customer queries; thank you. Appreciated.
HI Raewyn,
We are thrilled that you were delighted with how Jose was able to provide assistance to your request. We are committed to providing great customer service.
Thank you so much for your awesome feedback!
Lisa Hernandez was great. She retyped my cover letter due to a few problems I encountered while saving my letter. She definitely went over and beyond.
HI Mika,
Thank you so much for this review. We are glad that you were pleased with our Customer Service team and how Lisa was able to clarify your doubts. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
I went on the website to make just a resume and never got on the website after that. I look at my transactions and they charged me $24 and sum change. So I call to get a refund and the first call the lady picks up says hello and hangs up, I call again and they lady says I can't hear you and hangs up in my face! I call again and I am on a 20 MINUTE ++ hold. I hang up and a guy answers within 2 minutes. He assisted me and got my refund but the tone in his voice while talking to me was very rude! Very very very horrible customer service.
Hi Julia,
Thank you so much for sharing your experience with us. We do apologize for failing on providing a pleasant experience, rest assured that we will handle the situation with your satisfaction as a priority. Shortly, you will receive a direct message, so we can better assist and look in to this situation. We need to ask you some information in order for us to identify your account We strive to provide a great Customer Service experience with a one-stop resolution approach to any situation. Best regards,
Resume-Now
I was somehow charged $9.95 on top of $1.45. I chatted with Ener in Customer Service. He was very helpful in helping me receive a refund. Great customer service!
Hi Courtney,
We are thrilled that you were delighted with how Ener was able to provide a resolution about your refund request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
I used LiveCareer to write a cover letter for job applications.
The site is easy to use, has so many different features, and is actually fun to use. The Live Chat piece is great and all of my questions were answered thoroughly.
I highly recommend this service.
Margaret
Hi Margaret,
Thank you for that awesome feedback. It is great to know how pleased you are with our product and the hassle free experience that we provide. We strive to deliver to you what we do best. We wish you the best in your job search.
Glenda from the chat team helped process my request in minimal and time and with minimal explanation
Great experience
Hi Jai,
We are thrilled that you were delighted with how Glenda was able to provide assistance to your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
I was forced to cancel my account due to a lack of funds. They made it relatively easy to get into contact with customer service and made it hassle free to receive a refund.
Hi Josh,
We strive to provide a great Customer Service experience with a one-stop resolution approach to any situation. If you need further help, please do not hesitate to contact us. Thanks for the feedback, it's very important for us.
Resume-Now's templates, tips, and tools helped me land a dream job helping people with intellectual and physical disabilities, and their customer service will always do whatever they can to help you. Absolutely recommend it.
Hi Ethan,
Thank you for that awesome feedback and for let us know that you landed a job, those are terrific news. It is great to know how pleased you are with our product and the results you were able to get. We strive to deliver to you what we do best. We wish you the best with your new job.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Danielle,
We are thrilled that you were delighted with how Carlos was able to provide a resolution about your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!