I fell for it about a year ago when my computer was crawling. Free turned into $40, which then turned into them wanting $200. I trust my pc repair guy, so when he didn't find any corrupted files like Restoro did, I know they were full of it. They just called wanting to access my computer, saying they were going to charge me $300 if I didn't allow them to access and remove software. Even though I got email confirmation of cancelling with them 10 months ago.
If it sounds too good to be true... Bought the 1 time license, thinking that it would repair the thousands of errors it uncovered but you have to call to "activate" and it becomes a hard sell session to get you to let the technician, who just happens to have a "slot" open to work on your PC for a few hours to correct all of the problems for a mere $249. When you resist, they start negotiating that price. Even if I could afford it, I am now too suspicious to continue with this company.
Hello Natalie,
Thank you for bringing this matter to our attention. We want you to feel comfortable sharing good or bad news with us.
Restoro is a unique tool that allow us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system. Unfortunately the software could not cover all third party applications, as such, we offer an optional service add on to the license that you purchased.
Unfortunately, the platform cannot display any of your information. Please contact us via live chat so that we can address your concerns with the activations immediately.
Chat: https://tinyurl.com/RestoroLiveChat
Thank you for your patience in this matter.
Phone: 1-888-575-7583
Email: support@restoro.com
We wish you a nice day and stay safe!
It's not cheap, but my laptop is 4 or 5 years old. Started having problems. Got really slow, problems restarting. They were great. Took control of my laptop and fixed all the problems. Runs like new, and, while expensive, it does include monthly maintenance. It's cheaper and easier than buying a new laptop.
Hello Jeff!
Thank you for sharing your experience with us. Your review means a lot to us and lets us know we’re on the right track! Rest assured that you will experience the same level of excellence the next time you need our help.
Should the need arise please do not hesitate to contact us anytime.
Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat
A bit late in getting back to you but I wanted to give some time to see how your repair to my Laptop went. Very satisfied, fast internet connection now. Only minor problem I have had is that I have to continually synchronize the time. This maybe a problem with the Laptop as it is getting a bit old. Takes awhile to boot up. But as I said very satisfied and would recommend you people to friends. I have been keeping away from any dubious Websites. Thanks for your help.
Hello Ian,
We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation.
Should the need arise please do not hesitate to contact us anytime.
Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat
... for a bunch of scammers. I got charged for this ($50-odd) without even realising I'd ordered it, so I thought I'd give it a go anyway. Got a license key, used it and the system seemed to do some okay stuff. Then the license key failed on the second scan. Called the 0800 number (nice touch, that, for scammers) and got a guy who wanted to access my computer, which I naturally declined. Asked him to send a proper license key via email, which he was incredibly reluctant to do. Avoid at all costs.
Hello John,
Thank you for bringing this matter to our attention. We are sorry that your experience didn’t quite match your expectations. Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files.
We'd like to extend our help, however, this platform won't allow us to verify your account, could you please contact us directly on our support channels below so we can work with you and resolve the issue?
Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat
We hope to hear from you and we appreciate your patience.
You people are quick to take the credit card info, but once you leave the paragraph that gives you your serial number, your out of luck and they want another $19.95. Thanks for nothing!
Hello James,
Thank you for bringing up your concern to our attention. We understand how you feel towards this kind of notification.
We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible?
Please reach us out through the below channels:
Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat
Have a good day!
The customer service is horrible. They are fake. They put wrong number on their website and your emails wont deliver to them and they dont answer you. My license is invalid i wrote over 10 emails nobody answers. Please be AWARE guys dont buy from them they are fake and they dont give your money back!
Hello Elnaz,
Thank you for bringing up your concern to our attention. We at Restoro seeks only to provide nothing but utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both, we sincerely apologize.
We'd like to help you sort this out but the platform won't allow us to view your account details. Kindly connect with us via Live Chat for us to assist you immediately resolve the issue as quickly as possible.
Chat: https://tinyurl.com/RestoroLiveChat
Below are our other contact options.
US: 1-888-575-7583 / 1-888-509-0616
Canada: 1-888-510-8252 / 1-888-533-3238
UK: 0800-107-2239 / 0800-107-1975
AU: 1800-519-585 / 1800-519-572
Email: support@restoro.com
We hope to hear from you and we appreciate your patience.
Thank you
This company is dishonest. It promises a 60-day, money-back guarantee, but they lie. I canceled their lame service within three weeks and they kept $150 of my money. High-pressure sales, ineffective security and broken promises. That's all you'll get from them. Buyer beware.
Hi Lee,
Thank you for bringing this up to our attention. This is not the impression that we would like you to have.
We would like to further investigate on your concern. Kindly contact us via Live Chat for us to come up with a resolution.
Chat: https://tinyurl.com/RestoroLiveChat
We appreciate your patience in this matter.
Phone: 1-888-575-7583
Email: support@restoro.com
Have a nice day ahead and stay safe!
This company employs aggressive sales tactics to badger you into buying one of their more expensive plans. I have never experienced anything like it and was forced into putting down my phone on them. It was quite clear that the word NO is non-existant in their practice. Stay away, folks.
Hi Gloria
Thank you for your review. We are sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We will look into this issue and will ensure this does not happen again, however, the platform won't allow us to verify your account, could you please contact us directly on our technical support hotline so we can investigate this further?
Your satisfaction is important to us and we hope to hear from you.
Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat
I had one issue to resolve and the RESTORO folks scanned my system nd claimed to have found 54,000 corrupted files. I agreed to let them do the repairs and then further agreed to a one year subscription for 24/7 assistance if needed. Total "free" services came to almost $500. What they did do was download some software that automatically scans you system and whenever it encounters a file it didn't like it replaced it with one from somewhere else. I did this five times, and wound up with my desk top now serving as a door stop. I've been fighting for refund after cancellation for a month and keep getting a runaround. Stay with the legitimate vendors, and don't try to save a few bucks... it's another expensive lesson.
Hi John,
Thank you for bringing this up to our attention. We at Restoro seeks only to provide nothing but utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both, we sincerely apologize.
Restoro is a unique tool that allow us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system.
We'd like to help you sort this out but the platform won't allow us to view your account details. Kindly connect with us via Live Chat for us to assist you immediately resolve the issue as quickly as possible.
Chat: https://tinyurl.com/RestoroLiveChat
Below are our other contact options.
Phone: 1-888-575-7583
Email: support@restoro.com
We hope to hear from you and we appreciate your patience.
I purchased one time package, performed scan, then was asked for product key which I have never received. Contacted company but have had no response.
Tried the online product key recovery but got a message "Customer not in our data base" even though it was charged to my checking account through PayPal on Oct. 23rd.
Hello Walter,
Thank you for bringing up this matter to our attention, and we are sorry to hear that your experience was not of the quality you expected.
Please be advise that the license key was sent thru the email address used when you purchased Restoro.
We'd like to further check your concern. However, the platform won't allow us to view your contact details. Could you please send us an email at support@restoro.com or call us at 1-888-575-7583? So we can work with you and resolve the issue as quickly as possible. We appreciate your patience and we hope to hear from you.
Thank you.
I purchased RESTORO software (paid via Paddle.com) and they sent me fake license, which is invalid.
Trying to get their help is like pulling teeth, only getting automated responses
Which are completely irrelevant and do not address the issue.
Requested refund but there is no response, and I feel that I've been scammed.
This is a company you need to avoid.
Hello Chris,
We appreciate you letting us know of the situation. We're sorry to hear that your experience was not the quality you expected. Definitely this is not the impression that we would like you to have
We'd like to help you sort this out but the platform won't allow us to view your account details. Kindly connect with us via Live Chat to to be assisted by one of our Technical Supports.
Chat: https://tinyurl.com/RestoroLiveChat
Thank you for your patience in this matter.
Phone: 1-888-575-7583
Email: support@restoro.com
I installed Restoro in Jan 2022 and it seemed to help. Quicker response time, found and cured (?) several faults. Then it stopped. After doing a laptop scan, I instructed it to make repairs. When it gets to 40% of the repair, "halted unexpectedly..." happens. Searched Restoro.com and about 50 other problems were listed by users without solutions. Not ready for prime time. $41 down the tubes.
Hello Ronald,
Thank you for bringing this matter to our attention. We're sorry to hear that your experience was not the quality you expected.
We would like to further investigate on your concern. For the meantime, you may try to uninstall and reinstall Restoro to see if that would fix the issue. If that will still not fix it, we can perform certain troubleshooting steps. Kindly contact us via Live Chat for us to address your concern immediately.
Chat: https://tinyurl.com/RestoroLiveChat
We appreciate your patience in this matter.
Phone: 1-888-575-7583
Email: support@restoro.com
Have a nice day ahead and stay safe!
Installed and ran the software, did what it said it must do, now one of my programs doesn't work as it removed something from the registry.
Try getting hold of the aftersales or technical department is a nightmare on its own.
I followed all the instruction given to restore the computer back, nothing works.
I purchased this software for three of our computers, definitely will not be installing this on the other two. Wouldn't recommend this to anyone.
Hi Steve,
Thank you for bringing this matter to our attention and we’re sorry to hear that your experience was not of the quality you expected.
Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files.
We'd like to investigate your feedback further, however, the platform won't allow us to view your account information. Could you please contact us directly on our support channels below?
Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat
We hope to hear from you and we appreciate your patience.
I bought a years worth of service from RESTORO for around $50. It all starts with a phone call. They requested with my permission to scan my computer which they did and of course found 2-3 viruses that there program would not cover because it was outside the system. This would cost an additional $300.00 and would take at least 3 hours over the network. My problem is they would not take NO for an answer. I almost had to just hang up, it was really bad. Just for that I do not recommend them even if the program is good, you will only be pressured more.
Hello Lee,
Thank you for bringing this matter to our attention, and we're sorry to hear that your experience was not the quality you expected.
Restoro is a unique tool that allow us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system. Unfortunately the software could not cover all third party applications, as such, we offer an optional service add on to the license that you purchased.
We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible?
Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat
We hope to hear from you and we appreciate your patience.
Yesterday I received a PayPal invoice for $349 that I didn't recognize. (Anyone can create an invoice from PayPal it turns out.) I found the charge from Restoro on my PayPal account and called the number listed. Instead of removing the charge, they insisted on gaining access to MY computer to remove it. Stupid me went along with this, hearing, "Listen to me" over and over as I went through the same steps repeatedly without achieving their desired effect. (Definition of stupidity! I only reveal my foolishness to help someone else who finds themselves in the same situation.) Thankfully, the computer safeguards wouldn't allow them access. I ended up with a fake Microsoft popup and audio announcement warning that my computer was in danger. That was my exit although I think it was meant to be another excuse for Restoro to "restore" my computer. Oh, and if I was over 60, there would be a 50% service charge! No thank you!
Just flag that PayPal invoice as suspicious and don't waste your time or money on people whose purpose is to deceive and steal from you.
Hi Janine,
Thank you for bringing this up to our attention. We apologize if you are having difficulties reaching us. This is not the impression that we would like you to have.
Please be informed that we do not charge customers without consent. The only email we use is support@restoro.com. Good thing that they were not able to access your computer.
We could definitely check on your concern. Unfortunately, the platform cannot display any of your information. Would you mind contacting us via Live Chat instead so we can resolve this issue for you immediately?
Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat
We appreciate your patience on this matter.
Restoro may have fixed some problems but now I have an annoying constant pop up of "Can not find script." I was under the impression Restoro would fix problems instead of creating them. The procedure to register and install is complicated. When calling to activate, you are dealing with people hard to understand and in my case was rude. Save your money.
Hello Harold,
Thank you for bringing this matter to our attention. We are sorry that your experience didn’t quite match your expectations. Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files.
We'd like to extend our help, however, this platform won't allow us to verify your account, could you please contact us directly on our support channels below so we can work with you and resolve the issue?
Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat
We hope to hear from you and we appreciate your patience.
I "fixed" everything that was detected by Restoro, but didn't explain what the problem was. After fixing each problem individually, I scanned the pc with Malwarebytes and found 47 problems, all related to Restoro. Exe.
Do not use this program, your PC is probably fine, and if you think you have big issues, go to a local PC shop and ask for their help.
Hi,
Thank you for your review. We are sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We'd like to investigate your feedback further, however, the platform won't allow us to view your account. Could you please contact us directly on our support tech hotlines below? We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat
Computer still freezes for several minutes on every site now. Worse than when program was installed. I have called the 24/7 phone number given and been placed on hold
For up to 10+ minutes before being told that all agents were busy and they would get back to me which they have not done. Have requested a full refund from Paypal because the program does not do what it was represented to do by the Restro agents.
Hello Daisy,
We at Restoro seek only to provide nothing but utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both, we sincerely apologize.
We would appreciate another chance to earn your business. Please expect a call from our technical team so we can better assist you with your concern.
We hope to hear from you.
Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat
Thank you, we appreciate your patience.
I dont know how good this product is. I am not a techie but I did have trouble in activating the license... so I called and they spent a lot of time with me and fixed the problem... My problem is that they wanted me to spend $290 to "fix ' problems outside of the capability of the software. When I told them I could not afford that they said they had a technician who would do it for $190... These kinds of tactics make any software company look bad... the same thing you get from certain window companies
Even more alarming is that Avast warned me that several of the files contained malware... I know these anti virus programs can sometimes set of false alarms so I am wondering. But the software did get some good reviews on line... Jury is out
Hi Charles,
We truly appreciate that you took the time to leave this positive review. We are glad that you are satisfied with Restoro's services.
Should the need arise please do not hesitate to contact us anytime.
Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat
Please stay safe and enjoy your day ahead!
Overview
Restoro has a rating of 1.8 stars from 298 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Restoro most frequently mention customer service, credit card and phone number. Restoro ranks 147th among Antivirus Software sites.
Our award winning PC repair software and patented technology first appeared on the market in 2018. The success of our product spurred us to further develop this powerful software and create an affordable, simple to use, solution to empower users, enabling them to repair their PCs, at home or at work, fast and at a fraction of the cost.
As always, Restoro® remains as dedicated to its users as it is to its product. We are ultimately committed to our core values: Honesty & Reliability, Innovation & Simplicity.
Our developers at the Restoro® R&D Center are consistently updating and improving our software, to assure compatibility with every new Windows build and Microsoft security patch, from XP to latest Microsoft supported edition of Windows OS.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Jamie,
We appreciate you letting us know of the situation. We respect your opinion on this matter.
Our software is not a scam nor does it provide a fake support service. Our product is unique and passed multiple certifications and is recommended by different organizations within the same field. We, as a business, will not disgrace the good reputation we've built all these years by putting false repairs on our product.
We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible?
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat
Phone: 1-888-575-7583
Have a nice day ahead and stay safe!