Had a small issue with computer. Checked Restoro reviews, all good, so paid $30+ for scan. Informed that I had a serious virus. Paid over $300 for fix & two yrs. Service. After they accessed it, more problems than it started with. At times inoperable. Requested refund within time they give for receiving one. Assured of help, but given complete run around & no refund. Tried to uninstall program, but always says system is updating & needs to reboot. Around & around we go! Will be reporting them to every agency that might have the means to put them out of business. Kept all emails. Record of purchases on CC invoices. Phone is not downloading to my computer, so can not send proof of purchase.
Restoro ripped me off for $200! They tried to get $500, until I had them convinced I could only afford $200. I found out that the problem with my computer was being caused by the video card! Save your money and time, and forget these ripoff artists!
Hi Brad,
Thank you for bringing this matter to our attention and we’re sorry to hear that your experience was not of the quality you expected.
We'd like to investigate your feedback further, however, the platform won't allow us to view your account information. Could you please contact us directly on our support channels below?
Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat
We hope to hear from you and we appreciate your patience.
The software repaired nothing on my computer and seems to remove itself each time I reboot, as the program requires after it allegedly repairs items on the computer. Getting a refund after one day requires an email with an explanation and waiting while they decide when to reply. DO NOT BUY.
Hello Gaden,
Thank you for bringing this matter to our attention, and we're sorry to hear that your experience was not the quality you expected.
Restoro is a program that specializes in Windows repairs. It will scan and diagnose and then repair your damaged PC using technology that not only repairs your Windows operating system but also reverses the damage already done with a full database of replacement files.
We'd like to help you sort this out but the platform won't allow us to view your account details. Please contact us via live chat so that we can address your concerns immediately.
Chat: https://tinyurl.com/RestoroLiveChat
Thank you for your patience in this matter.
My 10 year old HP Pavilion laptop is no better off after running Restoro and paying $250 than it was before I ran it. The sales rep led me to believe that my computer was infested with viruses and trojans when it wasn't. They could not confirm that their program actually did what they said it would do and their support tech changed my video driver resulting in a degradation in video quality.
Hi Lawrence
Thank you for your review. We are sorry to hear you had a frustrating experience, and we really appreciate you bringing this issue to our attention.
If you’re open to discussing this further, please contat us directly on our tech support hotline below. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat
The program, Restoro, did what it was avertised to do. But the representative tried very hard and repeatedly to have a technician deal with "warnings." (On the most right column, it said, "None." meaning nothing must be done.)
Subsequently I went to another expert, who told me they were normal and not to worry about them, saving me $199 that Restoro wanted to charge for removing them. BTW, as soon as rep realized I was not buying and while I was talking to her, she hung-up.
Hello Donald,
We appreciate you letting us know of the situation. We're sorry to hear that your experience was not the quality you expected. Definitely this is not the impression that we would like you to have
Restoro is a unique tool that allow us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system. Unfortunately the software could not cover all third party applications, as such, we offer an optional service add on to the license that you purchased.
We'd like to help you sort this out but the platform won't allow us to view your account details. Kindly connect with us via Live Chat to to be assisted by one of our Technical Supports.
Chat: https://tinyurl.com/RestoroLiveChat
Thank you for your patience in this matter.
Phone: 1-888-575-7583
Email: support@restoro.com
Hello from richard keenoy..."*******@aol.com"...**************-jua5g... waiting for my refund of $33.95,,,,,,,,,listed on bank of america...06/02/2023... after installing
"restoro" fix my computer slowed down and i completely lost my AOL connectiion/webpage... immediately went to "UNINSTALL PROGRAM"
And erased the program... so very SORRY i bought/installed it
Hi Richard,
Thank you for bringing this up to our attention. We apologize if you are having difficulties reaching us. This is not the impression that we would like you to have.
We could definitely check on your account right away and process your refund request. Unfortunately, the platform cannot display any of your information. Would you mind contacting us via Live Chat instead so we can resolve this issue for you immediately?
Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat
We appreciate your patience on this matter.
I had two specific issues, one with outlook and one with restoring my desktop. I was told it would solve both issues - it solved neither - worse it erased all my setting and erased all my passwords and now my snipping tool does not work - do not buy!
On top of it there are different pricing - if you search for restoro it is $29.99 if you are led there by microsoft help they get you for $41
Hello Joseph,
Thank you for bringing this matter to our attention, and we're sorry to hear that your experience was not the quality you expected.
Restoro is an online tool that can repair the computer's operating system issues with a few clicks by replacing defective OS files with fresh ones from our vast repository system. The software is dependent on the internet and any unexpected fluctuations in connection while the repair is on going would lead to unwanted results.
We'd like to help you sort this out but the platform won't allow us to view your account details. Kindly connect with us via Live Chat or other support channels for us to assist you immediately.
Chat: https://tinyurl.com/RestoroLiveChat
Phone: 1-888-575-7583
Email: support@restoro.com
We hope to hear from you and we appreciate your patience.
Restoro is the worst thing that has ever happened to me. I was charged over 700.00 USD for have my computer fixed. Well the opposite happened, I was hacked less than a week after Restoro supposedly had completely secured my computer. Whatever they did, they didn't do it properly because I was hacked, my bank routing number was hacked and I lost $12,000 dollars from that experience. When I took my computer in to a local technician to have it scrubbed they told me restoro had really damaged my computer. Please whatever you do, do not deal with restoro. They leave the door wide open for hackers and in my opinion even invite them in. $12,000 I will never get back, plus the $700.00 dollars I paid them to fix the problems in my computer. WARNING don't touch RESTORO!
Hello Paul
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. Our team would like to investigate the correspondences you had with our members to figure out what happened.
Should the need arise please contact us directly through any of the below and we can book you an appointment with one of our subject matter expert. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Your satisfaction is important to us.
Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat
THANK GOD I ONLY PAID $29 FOR THIS PIECE OF CRAP. THE KEY NEVER WORKS AND CUSTOMER SERVICE NEVER PICKS UP THE PHONE AND WHEN THEY DO AND YOU ASK A QUESTION, THEY PUT YOU ON HOLD SO THEY CAN CALL SOMEONE TO GET AN ANSWER. OF COURSE, THE CALL CENTER IS IIN SOME DESTITUE COUNTRY IN ASIA AND YOU CAN'T UNDERSTAND A WORD THE AGENT SAYS. ALSO, I FOUND OUT THIS IS NOT SOFTWARE APPROVED BY MICROSOFT SO IT MIGHT DO MORE HARM THEN GOOD. IN A WORD---GARBAGE!
Hello Robert,
Thank you for bringing this matter to our attention. We're sorry to hear that your experience was not the quality you expected.
We would truly want to assist you in activating your software. If there have been challenges with our support over the phone, you may also contact us via Live Chat or Email.
Restoro is a program that specializes in Windows repairs. You may find more about our software at:
https://www.restoro.com/patented-technology/
https://www.restoro.com/frequently-asked-questions/
Rest assured that we will consider this feedback to further improve our services.
Chat: Go to www.support.restoro.com > click on ''Live Support"
Submit a Ticket: https://www.restoro.com/submit-ticket/
Email: support@restoro.com
Thank you for your patience in this matter.
My laptop would not turn on. I called and spoke with an agent who was very kind, patient and understanding. He resolved my problem with the laptop in a timely manner. He was friendly and caring and knew how to fix the problem. I really appreciated his assistance.
Hello Edie,
We’re pleased that our technician was able to provide you with exceptional service and resolve the issues in a timely manner.
Should the need arise please do not hesitate to contact us anytime.
Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat
I installed Restoro to get rid of some items slowing my computer down. What I got was two trojans embedded in their program, extremely slow boot up and shut down, inability to type in search bars, totally obliterated Phone Link to where I couldn't even uninstall it, and jittery scrolling. Other than that, it was... well not good.
Hello Larry,
Thank you for bringing up your concern to our attention. We understand how you feel towards this kind of notification.
Restoro specializes in Windows repair, including critical operating system components. Programs are tagged by Antivirus Protections as PUP's when they are not known or if they contain codes that would look deeper into the system, which our program does to do a complete repair.
We hope this clears your concern for today. Let us assist you with you concern. You may contact us via Live Chat for us to look into this for you.
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat
Have a good day!
Called them with a specific usb problem. They guaranteed to fix I paid $41.95 3hours after they tried ucharged $199 said tech would fix. They were 38 minutes late on tech call. Then said I would have to stay on phone for 3 hours talking with tech. They are sketchy all the way Use at own risk
Hello Jim,
We at Restoro seeks only to provide nothing but utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both, we sincerely apologize.
The Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files.
We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible?
Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat
We hope to hear from you and we appreciate your patience.
Thank you
Well, I can only comment on my experience with my aged Asus nortebook. I don't know whether my notebook is some sort of special problem but for me this Restoro was complete and utter crap. I feel stupid and abused for paying them for this. Actually I am very angry having paid my money, waited 2 hours for their programme to complete and then getting worse performance than I started with! Incompetent rip-off bastards I say!
Hi David,
We would like to apologize if any of our team members were unprofessional or made you feel otherwise during this process; this is not how we conduct business at Restoro. Our team will investigate the correspondence you had with our members to correct the needed.
We take all reviews seriously and will use them in our continuous improvement efforts and we would like the opportunity to rectify this situation and help make it right for you. Could you please contact us directly on our tech support hotline so we can check your account and assist you accordingly?
We’re committed to providing excellent customer service and are looking forward to hearing from you. We appreciate your patience.
Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat
Restoro showed up as a message from Microsoft which indicated that something needed to be fixed on my computer. It ended up costing me over $700. Restoro is not associated with Microsoft. I would never have touched it if I had realized that. An expert looked at what you had done. He showed me lists of foriegn websites. Never again.
Hello Bruce,
We at Restoro seeks only to provide nothing but utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both, we sincerely apologize.
We would appreciate another chance to earn your business. Please expect a call on an email from us and let us get this straightened out.
We appreciate your patience.
Should the need arise please do not hesitate to contact us anytime.
Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat
A one time purchase sets you up for a regular subscription plan you didn't ask for, and it's difficult to figure out how to cancel it. You'll have to visit a couple of different sites and go through a process with an automated assistant to cancel.
The software itself didn't seem to do anything to reduce my system hangups and stuttering.
Hello James
We are sorry that your experience didn’t quite match your expectations. We would like the opportunity to investigate your feedback further however, the platform won't allow us to view your account information, could you please contact us directly on our tech support channels below? We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat
Main reason I bought Restoro was that it was advertised to fix broken registries. I run Restoro and when it was gathering information about my system is said I had 61 broken registries. Then it fixed it and restarted my computer. Out of curiosity I run it back immediately after restart and now it reported 93 broken registries. So not only did it fix my computer but it maid things worse. Very disappointed, what a waist of money.
Hello Alex,
Thank you for bringing up your concern to our attention. We understand how you feel towards this kind of notification.
Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files. Once the scan is complete there will be a box where you can enter the license key.
We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible?
Please reach us out through the below channels:
Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat
Have a good day!
I paid for a year subscription and was told I would get a key code soon in my listed email. I received a receipt with no key code. A few hours later I asked about the key and when I would get it. I was told I should have gotten 2 emails and one was the key... I only got 1 email... I was given instructions on where and how to ask for a second key code to be sent... I followed the instructions and was told I should get an email in the next 15 mins... it has been 48 hours later and still no key code...
Hello Steven,
Thank you for bringing this matter to our attention, and we're sorry to hear that your experience was not the quality you expected.
The license key is usually displayed on the transaction page and confirmation email upon purchase. Due to the email's restrictions, it may have been routed to your mailbox's spam or junk folders.
If you cannot find your license key, please do contact us via Live Chat for us to assist you immediately. You may also reach us via different contact options below.
Chat: https://tinyurl.com/RestoroLiveChat
Phone: 1-888-575-7583
Email: support@restoro.com
Thank you for your patience in this matter.
Must have entered my email address incorrectly but they took my money from my account. After a phone call to support, had to leave a message for a return call than never happened. I sent 14 emails to *******@restoro.com and never got anything but the automated reply. If they can't provide support they aren't much good to you. I'll ask my credit card company to stop payment on this one.
Hello Robbie,
Thank you for bringing this matter to our attention. We are so sorry that your experience with us fell short of expectations.
License keys are being sent to the email address you registered upon purchase and sometimes it was directed to your Spam/Junk folder, have you checked it? Nevertheless, we'd like to make it up to you. Could you please contact us directly on our support channels below so we can verify and pull up your account?
Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat
Official Facebook Page: https://www.facebook.com/Restoro-342387736478073
We hope to hear from you and we appreciate your patience.
I had a problem accessing my C drive. I downloaded Restoro. It did a big scan. It indicated that it was repairing major problems. Now, I cannot open Restoro because it saved itself on my c drive. Total fraud and waste of money. It corrected none of my problems. It is basically a fraud. Save your money. I was dumb enough to buy it.
Restoro - 1 Year
CA$41.36
Sales Tax (13%)
CA$5.38
Amount Paid
CA$46.74
Hello Brian
Thank you for bringing this matter to our attention we’re sorry to hear that your experience was not of the quality you expected.
Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files.
If you’re open to discussing this further, please contact us to our support channels below. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat
After much time of scanning my computer and enduring a sales pitch of how great the service would resolves issues of speed and performance, there was no evidence of the slightest improvement. The enormous fee is merely a scam to scavange sucker bait bucks from the unsuspecting and experienced. Such abuse of the Internet is reported to the FCC and to the FTC as vain, worthless product marketing schemes..
Hello David,
Our organization values to provide only the utmost customer service at all times and we are very sad to learn that we failed to meet your expectations in this instance. Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files.
We do respect your opinion but to clarify, our software is not a scam nor does it provide a fake support service.
Let us know if you still have other concerns.
Should the need arise please do not hesitate to contact us anytime.
Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat
Overview
Restoro has a rating of 1.8 stars from 298 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Restoro most frequently mention customer service, credit card and phone number. Restoro ranks 147th among Antivirus Software sites.
Our award winning PC repair software and patented technology first appeared on the market in 2018. The success of our product spurred us to further develop this powerful software and create an affordable, simple to use, solution to empower users, enabling them to repair their PCs, at home or at work, fast and at a fraction of the cost.
As always, Restoro® remains as dedicated to its users as it is to its product. We are ultimately committed to our core values: Honesty & Reliability, Innovation & Simplicity.
Our developers at the Restoro® R&D Center are consistently updating and improving our software, to assure compatibility with every new Windows build and Microsoft security patch, from XP to latest Microsoft supported edition of Windows OS.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Ruth
We at Restoro seeks only to provide nothing but utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both, we sincerely apologize. We would appreciate another chance to earn your business. Could you please contact us directly on our support channels below so we can work with you and resolve the issue as quickly as possible?
Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat
We hope to hear from you.
Your feedback helps us get better. This is on us.