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Restoro
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restoro.com
GB
1 review
1 helpful vote
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Waste of time and money
November 1, 2021

Computer is still at square one and my bank account £s short = a waste of my time and money that could have been BETTERBAND MORE PROFETABLY USED.

Date of experience: November 1, 2021
Restoro T. Restoro Rep
over a year old

Hi Peter,

Thank you for bringing this up to our attention. We at Restoro seeks only to provide nothing but utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both, we sincerely apologize.

We'd like to make it up to you by making sure we stick to our commitment. Please expect an email or callback from our support team to address the issue and perform the needed.

We appreciate your patience.

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Let us know if you still have other concerns.

Ohio
2 reviews
0 helpful votes
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So Far So Good
March 4, 2022

I haven't had any problems since the fix, so I am happy about that!

Date of experience: March 4, 2022
Restoro T. Restoro Rep
over a year old

Hi Tina!

Thank you for the 5-star review! We work hard to meet expectations like yours. We’re happy to hear we hit the mark for you.

Should the need arise please do not hesitate to contact us anytime.

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

New Mexico
2 reviews
0 helpful votes
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Has anyone noticed how Restoro will respond when someone actually tells the truth about their useless app and Fraudulent company?
They come on and use a sales pitch about the unique service they provide. Let me tell you all, there is nothing new nor unique about scammers & fraudulent companies! Ancient! I think the public agrees with me that being scammed is useless plus harmful! Microsoft even indicates it is unnecessary app and other victims have posted on that community! When one has Microsoft OS, Restoro is unnecessary. It can actually ruin one's computer by deleting information from the Registry! Restoro app never repairs, never removes any viruses nor any malware! (If it did, why would one ever need a Repair by a Restoro tech? That service too is a scam)! One is better off to have McAfee which does protect one's identity, which does scan the computer to ensure it is free of malware! Or take your computer to a reputable computer repairshop! But Restoro? Having it on one's computer for a yearly subscription? One is paying good money for NOTHING! There is no support by this company. If you call, you'll just get an earful of what they think you need, and how much it will cost. Will you pay now? That's what Restoro does! It asks for your money, pretending to be this great savior for your computer. No one needs it! If you want to verify this, call them and just listen to what they have to say. But! Do not be suckered in! They are liars!
The staff at Restoro know what to post to appear gracious & helpful; but, they are unwilling to actually provide a service and to actually refund one's money back when the consumer discovers this is a scam! Does the public agree when an item is uninstalled & cancelled there should be a refund? Well, Restoro does not honor their money back guarantee! They just give excuses and when one calls them, the staff is incapable! Unhelpful. So offering the scammed consumer to chat and or call them isn't sufficient! That has already been done with zero positive results for the consumer! And that is why I am here to warn the public. I want everyone to avoid what I experienced. A no good one and I lost my good money to thieves.

Date of experience: October 9, 2022
Restoro T. Restoro Rep
over a year old

Hello Bea,

Thank you for bringing up your concern to our attention. We understand how you feel towards this kind of notification.

Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files. Programs are tagged by Antivirus Protections as PUP's when they are not known or if they contain codes that would look deeper into the system, which our program does to do a complete repair.

Please note that our product is unique and passed multiple certifications and is recommended by different organizations within the same field. We, as a business, will not disgrace the good reputation we've built all these years by putting false repairs on our product.

We do respect your opinion on this matter but to clarify, our software is not a scam nor does it provide a fake support service.

We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible?

Should you have further queries, please reach us out through the below channels:

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Have a good day!

Tennessee
1 review
1 helpful vote
Follow Derrick P.
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PLEASO DO NOT EVER EVER USE RESTORO
May 12, 2022

I have used their service for a year (Restoro) (paid in advance on 3/29/2021). The product was supposed to work for a full year so until 3/29/2022 Before my date that my service was supposed to end their product stopped working. I reached out to their customer service and instead of fixing the service that I had already Paid for, they wanted me to renew their service prematurely and add additional things that totaled almost $300. I told them I would not renew the service because it wasn't the correct time. Their customer service person would not take no for an answer. I told her I was very upset with her haggling me to buy the product again. I wasn't satisfied with their customer service as it was very aggressive and Unprofessional. After telling them to Cancel my subscription a few days later I was still charged for another whole year! I told not one but two of their customer service people that I did not want to renew! The second one said that I would be issued a refund but to wait two to three days. REFUND NEVER CAME. I went through paypal and I don't know what lies they told but I maxed out on the appeal process to get a refund and Paypal sided with them (even after they finally canceled my subscription. (they also told paypal that I never reached out to them and they had no documentation of any call between us! In addition my friend who worked for IBM and IT for other places such as hospitals told me to delete restoro off my computer immediately! After sifting through their paid testimonials I found the truth about them on sitejabber. THey are a scam company that used false positives and will mess up your computer if you try to delete their service! STAYYYYY AWAY!

Date of experience: May 12, 2022
Restoro T. Restoro Rep
over a year old

Hello Derrick,

Thank you for bringing up your concern to our attention. We understand how you feel towards this kind of notification.

Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files. Please note that our product is unique and passed multiple certifications and is recommended by different organizations within the same field. We, as a business, will not disgrace the good reputation we've built all these years by putting false repairs on our product.

We do respect your opinion on this matter but to clarify, our software is not a scam nor does it provide a fake support service.

We'd like to investigate your feedback further, however, the platform won't allow us to view your account information. Could you please contact us directly on our support channels below?

Please reach us out through the below channels:

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Virginia
1 review
0 helpful votes
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Overall Result
July 1, 2021

My computer now works as well as it did when it was new.

Date of experience: July 1, 2021
Restoro T. Restoro Rep
over a year old

Hi Richard,

Thanks so much for sharing your experience with us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Should the need arise please do not hesitate to contact us anytime.

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Canada
1 review
2 helpful votes
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THIS SYSTEM IS SCAM AND FRODE, STAY FAR FROM THEM. I WAS LUCKY THAT I PAID WIT PAY PAL AND I RECEVED A TOTAL REFUND IMMEDIATELY.

Date of experience: January 11, 2022
Restoro T. Restoro Rep
over a year old

Hello Mauro,

Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations.

Restoro is a program that specializes in Windows repairs. It will scan and diagnose and then repair your damaged PC using technology that not only repairs your Windows operating system but also reverses the damage already done with a full database of replacement files.

Please feel free to reach out to our support channels below with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Chat: https://tinyurl.com/RestoroLiveChat

Thank you for your patience in this matter.

Phone: 1-888-575-7583
Email: support@restoro.com

Texas
1 review
0 helpful votes
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Slow
April 4, 2022

Computer Still runs way too Slow. Come back and fix it. OK

Date of experience: April 4, 2022
Restoro T. Restoro Rep
over a year old

Hi Frederick,

Thank you for bringing this matter to our attention. We are very sorry we failed to meet your expectations. We already forwarded your details to our support team, please expect an email or call back from them.

We appreciate your patience.

Let us know if you still have other concerns.

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

South Carolina
1 review
1 helpful vote
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Great Features and service
August 11, 2021

Representatives were patient and thorough in getting my computers running smoothly. Great service!

Date of experience: August 11, 2021
Restoro T. Restoro Rep
over a year old

Hi Priscilla,

We are glad to hear that our team was able to fix the problem. We work hard to make sure every customer receives personal attention, quick responses, and, of course only the utmost convenience.

Should the need arise please do not hesitate to contact us anytime.

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Florida
1 review
0 helpful votes
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Great Experience
July 1, 2021

The team was helpful, competent and thorough.
Thank You

Date of experience: July 1, 2021
Restoro T. Restoro Rep
over a year old

Hello Ben!

Thank you so much for this 5-star review. We really appreciate you being a customer. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Should the need arise please do not hesitate to contact us anytime.

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

GB
1 review
0 helpful votes
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Satisfied
October 15, 2021

Professional service. Resolved the problem. Several weeks since repair issue has not returned.

Date of experience: October 15, 2021
Restoro T. Restoro Rep
over a year old

Hi Frederick,

We thank you for taking the time in providing this feedback. Fixing a computer is just one thing that we aim for, but the most important part and something that we ensure of is the customer experience, Restoro makes sure that everyone is satisfied and comfortable.

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Please stay safe and enjoy your day ahead!

Wisconsin
1 review
0 helpful votes
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A site that works
June 8, 2021

My computer was in dire shape and this brought everything back into line.

Date of experience: June 8, 2021
Restoro T. Restoro Rep
over a year old

Hello Neil,

Thank you for taking the time to write us a review. We work hard to make sure every customer receives personal attention, quick responses, and, of course only the utmost convenience.

Should the need arise please do not hesitate to contact us anytime.

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Wisconsin
1 review
0 helpful votes
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Good product.
April 15, 2021

Quickly and easily does just as they advertise it will do.

Date of experience: April 15, 2021
Restoro T. Restoro Rep
over a year old

Hello James,

Thank you for taking the time to leave us such a beautiful review. While Sitejabber places stars next to our business, you are our real star.

Should the need arise please do not hesitate to contact us anytime.
Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Mississippi
1 review
0 helpful votes
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Feedback
July 3, 2022

Got you by mistake but paid. Only problem is the dang pop ups or commercials

Date of experience: July 3, 2022
Restoro T. Restoro Rep
over a year old

Hello Joy

Thanks for posting a review. We want you to feel comfortable sharing good or bad news with us. Your feedback helps us discover new opportunities to improve our product and services and make sure that you have the best possible experience.

If you’re open to discussing this further, please contact us directly on our support channels below. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Florida
0 reviews
1 helpful vote
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False advertising
January 22, 2022

They only refunded 54% of my $350 charge after 3 days use. Did not work! 100 Guarantee is a LIE!

Date of experience: January 22, 2022
Restoro T. Restoro Rep
over a year old

Hello Thomas,

We appreciate you letting us know of the situation. We're sorry to hear that your experience was not the quality you expected. Definitely this is not the impression that we would like you to have

Restoro is a unique tool that allow us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system. Unfortunately the software could not cover all third party applications, as such, we offer an optional service add on to the license that you purchased.

We'd like to help you sort this out but the platform won't allow us to view your account details. Kindly connect with us via Live Chat to to be assisted by one of our Technical Supports.

Chat: https://tinyurl.com/RestoroLiveChat

Thank you for your patience in this matter.

Phone: 1-888-575-7583
Email: support@restoro.com

North Carolina
2 reviews
0 helpful votes
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Restoro
November 12, 2021

I don't know what the capabilities of this product are, nor how to use it.

Date of experience: November 12, 2021
Restoro T. Restoro Rep
over a year old

Hi George,

Thank you for bringing up your concern to our attention.

Restoro is a program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files.

Your subscription with us also let us help you fix the issues on your computer thru a regular maintenance and security check. It does help with issues on 3rd party programs, printer connectivity and other ways to improve the user's PC experience.

Should the need arise please do not hesitate to contact us anytime.

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Have a good day!

Oregon
1 review
2 helpful votes
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Totally bogus
April 16, 2021

High pressure sales, did not resolve the issue, a waste of way too much money.

Date of experience: April 16, 2021
Restoro T. Restoro Rep
over a year old

Hello Diane,

We at Restoro seek only to provide nothing but utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both, we sincerely apologize.

We would appreciate another chance to earn your business. Please expect a call and or email from our technical team so we can better assist you with your concern.

We hope to hear from you.

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Thank you, we appreciate your patience.

GB
1 review
0 helpful votes
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Ot good enough
June 1, 2022

Pc back to where it was fix did not last waste of £200. Never again

Date of experience: June 1, 2022
Restoro T. Restoro Rep
over a year old

Hello James,

Thank you for bringing up your concern to our attention. We understand how you feel towards this kind of notification.

We'd like to investigate your feedback further, please expect an email from our support team to better assist you with your concern.

Please reach us out through the below channels:

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Overview

Restoro has a rating of 1.8 stars from 298 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Restoro most frequently mention customer service, credit card and phone number. Restoro ranks 147th among Antivirus Software sites.

service
130
value
135
shipping
47
returns
69
quality
117
+27