It's a scam! The license key does not activate and when you ring the support line it asks you to leave a message. Beware!
I purchased RESTORO for $120.oo, although their website only charges $82.00. This was for a new computer. Then almost a year later, after I purchased their program, I get this nasty text on my phone stated if I do not contact them, I will be charged $249.99 for an "auto-renewal," more than double the previous charge, of which I declined when I first purchased the program. The 'subscription' was supposed to be still valid for another year or so, and I sent them this email of theirs, and they responded they had no clue what I was inquiring about, but they continued wanting more money immediately long before the subscription was ever up. I sent them their own email receipt as proof that the subscription was valid and had not expired.
There is NO customer service, - except when they want money! That will be the only human interaction you will ever receive. The phone numbers listed on their website are automated, but NO human interaction. After a long hold, you will be hung up upon, if answered. The phone numbers that are listed on their email, which is different than what is posted on their website, is readily answered by humans wanting more money!
Their text reads as follows:
"Dear customer,
Thank you for being a part of our computer software company with RESTORO SUPPORT.
This call is regarding for your computer subscription which got expired and it will be auto renew for $ 249.99.
If you wish to cancel the subscription kindly contact within one working day on *******732 / +1 *******506.
Once you get charge of the amount after that it will not possible to refund that amount.
Thank you
Financial manager"
Their phone numbers are totally useless. No one answers them, and only one number actually picks up. If you get through on only one of the numbers, the automated machine answering will leave you on hold for a lengthy time, then hang up on you. It's the ole, "Don't call us, we'll call you,... when we want more money!"
I would not recommend this RESTORO or its program.
Downloaded and used on laptop but it made no difference at all. Said it repaired everything but windows still has a fault. Still looking for a fix.
Hello Allan,
Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us.
Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files.
If you’re open to discussing this further, please contact us directly on our tech support hotlines below. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat
Installed program. At the point where the system boots up at the end of install the laptop goes to a blank screen. Can't even go to safe mode.
Hi Philip,
Thank you for bringing up this matter to our attention, and we are sorry to hear that your experience was not of the quality you expected.
Were you able to run a scan and finish a repair after installing Restoro? We'd like to further check your concern specially on the computer that won't start up normally. However, the platform won't allow us to view your contact details. Could you please send us an email at support@restoro.com or call us at 1-888-575-7583? So we can work with you and resolve the issue as quickly as possible. We appreciate your patience and we hope to hear from you.
Thank you.
Phone: 1-888-575-7583 (US)
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat
Very frustrating as the tech tried time after time to sell pricier programs. I finally threatened to cancel if he didn't stop.
Hello,
Thank you for bringing this up to our attention. We apologize if you are having difficulties reaching us. Definitely this is not the impression that we would like you to have.
Restoro is a unique tool that allow us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system. Unfortunately the software could not cover all third party applications, as such, we offer an optional service add on to the license that you purchased.
We'd like to help you sort out the issues regarding your Restoro software. Unfortunately, the platform won't allow us to view your account details, could you please contact our tech support directly on our support channels below and let's work together and resolve the issue as quickly as possible?
Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat
Thank you for your patience in this matter.
After ensuring that I did not have any loose connections, Restoro quickly solved a problem when my computer was not communicating with my printer.
Hi Burton,
Thank you for the positive feedback on the service that we provided.
Our technicians are trained and knowledgeable to ensure that we provide excellent services to our customers.
Rest assured that you will experience the same level of excellence the next time you need our help.
Should you have further queries, please reach us out through the below channels:
Email: support@restoro.com
Phone: 1-888-974-6455
Have a good day!
Restoro is a program where you do NOT find any way to enter the license keys
And where you NOT find a way to cancel.
Tons of pop up messages make you believe, the programm is "doing something".
Hello Bob,
Thank you for bringing up your concern to our attention. We understand how you feel towards this kind of notification.
Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files. Once the scan is complete there will be a box where you can enter the license key.
We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible?
Please reach us out through the below channels:
Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat
Have a good day!
My experience consisted of standing aside while the work was done. This is always good for this type of support.
Hi David,
Thank you for leaving us this wonderful review. We work hard to deliver you with an efficient and quality service. We are delighted for this recognition.
Should the need arise please do not hesitate to contact us anytime.
Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat
Please stay safe and enjoy your day ahead!
PAID RESTORO TO RESTORE SOUND OWN MY DESK TOP THEY TRIED TO SCAM ME INTO PAYING 125.00 MORE TO HAVE A TECH FIX IT BUT I HAD ALLREADT PAID THEM FOR A LIC. AND TO REPAIR MY SOUND THEASE PEOPLE SHOULD BE PROCUTED FOR FROUD
Hello Raymond,
We at Restoro seeks only to provide nothing but utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both, we sincerely apologize.
The Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files.
Please note that our product is unique and is patented, passed multiple certifications and is recommended by different organizations within the same field. We, as a business, will not disgrace the good reputation we've built all these years by putting false repairs on our product.
We do respect your opinion on this matter but to clarify, our software is not a scam nor does it provide a fake support service.
We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible?
Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat
We hope to hear from you and we appreciate your patience.
Thank you
Could not even see that a graphic driver was not working should be a simple fix, scanned right around the issue and didn't sense the issue.
Hello Jim,
Thank you for bringing this matter to our attention, and we're sorry to hear that your experience was not the quality you expected.
Restoro is an online tool that can repair the computer's operating system issues with a few clicks by replacing defective OS files with fresh ones from our vast repository system. The software is dependent on the internet and any unexpected fluctuations in connection while the repair is on going would lead to unwanted results.
We'd like to help you sort this out but the platform won't allow us to view your account details. Kindly connect with us via Live Chat or other support channels for us to assist you immediately.
Chat: https://tinyurl.com/RestoroLiveChat
Phone: 1-888-575-7583
Email: support@restoro.com
We hope to hear from you and we appreciate your patience.
They predend to be mcafee or hp, and they will sell you their scam software. Please don't sign up to their service.
Hello Linda
Thank you for letting us know about this. Please note that our product is unique and is patented, passed multiple certifications and is recommended by different organizations within the same field. We, as a business, will not disgrace the good reputation we've built all these years by hacking and or putting false repairs on our product.
We'd like to know more about your experience o we can correct the needed and learn from it and make sure such does not happen to our future customers. Could you please contact us directly on our support channels below?
Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat
We hope to hear from you and we appreciate your patience.
Purchased there product and did not work ask for a refund and just give me the run around and refused to refund me stay away
Hello Tim,
Thank you for bringing up this matter to our attention, and we are sorry to hear that your experience was not of the quality you expected.
We'd like to further check your concern specially on the computer issues that didn't fix by Restoro. However, the platform won't allow us to view your contact details. Could you please send us an email at support@restoro.com or call us at 1-888-575-7583? So we can work with you and resolve the issue as quickly as possible. We appreciate your patience and we hope to hear from you.
Thank you.
It did nothing to help my computer, just scanned it and tried to take my money. MY OTHER ANTIVIRUS SOFTWARE WENT CRAZY TRYING TO RID OF IT AS SOON AS IT GOT ONTO MY PC
Hello JC,
Thank you for bringing up your concern to our attention. We understand how you feel towards this kind of notification.
Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files. Please note that our product is unique and passed multiple certifications and is recommended by different organizations within the same field.
We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible?
Please reach us out through the below channels:
Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat
As usually, websites lie it is free. It is free download only. You have to pay to make it work - if it works.
Hello Joseph,
Thank you for bringing up your concern to our attention. We understand how you feel towards this kind of notification.
We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible?
Please reach us out through the below channels:
Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat
Have a good day!
Very experienced advisers with good guidance function - got to bottom of problems and fixed them expertly. Took some time but well worth it.
Hi Brian
Thank you for taking the time to write us a review. Your review means a lot to us and lets us know we’re on the right track!
Rest assured that you will experience the same level of excellence the next time you need our help.
Should the need arise please do not hesitate to contact us anytime.
Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat
Professional from start to finish. Hopefully my 3-year contract will eliminate any headaches in the future
Hi Jean,
Thank you so much for your kind words. Your review reaffirms the hard work we put in every day.
Let us know if you still have other concerns.
Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat
They got my money and I still have NO ACCESS to their software. I just got ripped off for $27. Shame on me for being such a fool.
Hi Yoleen,
Thank you for bringing this matter to our attention. We are very sorry we failed to meet your expectations. We would appreciate another chance to earn your business.
After a successful purchase of the software, your license key will be sent to your email and it might redirect to your Junk or Spam folder.
For you to install the software, please follow the steps below:
Go to www.restoro.com
Click Free Download
Open or Run the downloaded "Restoro. Exe" File. (If prompted by UAC, click Yes.)
Make sure that “Don’t scan my computer after installation is complete” is unchecked.
Select Language (optional)
Click Install then Restoro will automatically scan the computer
Once the initial scan is completed, click on the key icon, next to the Restoro logo, and enter the license key (case sensitive)
Click OK to activate and Restoro will automatically start the Repair
If you still encounter any challenges, please contact us directly on our support channels below so we can verify your account and assist you accordingly.
We appreciate your patience.
Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat
IF RESTORO WAS SO INTENT ON MAKING AMENDS FOR THE MESS THEY MADE OF MY COMPUTER, THEY WOULD OFFER TO REFUND MY MONEY! I HAVE NO INTENTION OF
LETTING THEM MESS WITH MY COMPUTER EVER AGAIN!
Hi Gloria,
Thank you for bringing this up to our attention. We definitely understand how you feel about this situation. Definitely this is not the impression that we would like you to have.
We'd like to help you sort this out but the platform won't allow us to view your account details. Kindly connect with us via Live Chat for us to assist you immediately resolve your concerns as quickly as possible.
Chat: https://tinyurl.com/RestoroLiveChat
Below are our other contact options.
Phone: 1-888-575-7583
Email: support@restoro.com
We hope to hear from you and we appreciate your patience.
I used Restoro on 2 of my machines. It crashed one, and failed on the other one to correct problems.
Hi Mark
Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would be happy to review the specific incident in more detail with you so that we can better understand what happened and how we might improve going forward.
The platform won't allow us to verify your account, could you please reach us on our direct technical support hotline below.
Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat
We’re committed to providing excellent customer service and are looking forward to hearing from you.
I want to thank Restoro. Not only did they respond to my complaint but, they took care of it. Thanks!
Hello Nancy,
Thank you for bringing this matter to our attention, and we're sorry to hear that your experience was not the quality you expected.
We would like to further investigate on your concern and assist you with the issues with your computer and running Restoro. Unfortunately, the platform cannot display any of your information. Please contact us via live chat or email so that we can address your concerns immediately.
Chat: https://tinyurl.com/RestoroLiveChat
We appreciate your patience in this matter.
Phone: 1-888-575-7583
Email: support@restoro.com
Have a nice day ahead and stay safe!
Overview
Restoro has a rating of 1.8 stars from 298 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Restoro most frequently mention customer service, credit card and phone number. Restoro ranks 147th among Antivirus Software sites.
Our award winning PC repair software and patented technology first appeared on the market in 2018. The success of our product spurred us to further develop this powerful software and create an affordable, simple to use, solution to empower users, enabling them to repair their PCs, at home or at work, fast and at a fraction of the cost.
As always, Restoro® remains as dedicated to its users as it is to its product. We are ultimately committed to our core values: Honesty & Reliability, Innovation & Simplicity.
Our developers at the Restoro® R&D Center are consistently updating and improving our software, to assure compatibility with every new Windows build and Microsoft security patch, from XP to latest Microsoft supported edition of Windows OS.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Elke,
Thank you for bringing up your concern to our attention. We understand how you feel towards this kind of notification.
Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files. Programs are tagged by Antivirus Protections as PUP's when they are not known or if they contain codes that would look deeper into the system, which our program does to do a complete repair.
Please note that our product is unique and passed multiple certifications and is recommended by different organizations within the same field. We, as a business, will not disgrace the good reputation we've built all these years by putting false repairs on our product.
We do respect your opinion on this matter but to clarify, our software is not a scam nor does it provide a fake support service.
What was the phone number you called?
We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible?
Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat
Have a good day!