Restaurant.com

Maybe I have just been lucky, but I have NEVER had a problem using my certificates. Accessing your account and certificates is a little clunky at first, but I have always received helpful customer service to figure things out. The money my family has saved over the years eating out is in the thousands! Plus when we go out to dinner with other people and we have a certificate, we share the discount and we all get to enjoy the $50.00 taken off the bill, so win win! I have encountered a few places that have restrictions like "only valid Sun-Thurs", so I just don't buy those unless I know I will be eating out mid week. You do need to READ the details. All in all, I give it 5 stars. I really hope all the negative reviews don't shut this business down, it really is legit.

K. P. Seattle

The website does not show all restrictions before purchasing a restaurant certificate, and the restrictions that are shown are not consistent - this makes it deceptive because it leads you to believe "Dine In ONLY" applies to certain restaurants but not others. Only after you purchase does the requirement show up on the certificate. Restaurant.com leaves you hanging - they say, well that is part of the "General Requirements". Then be consistent on the search result page!

Please don't waste your money or time on restaurant.com. It is all a scam or miserable failure. Half of the restaurants don't exist and the ones that do, won't accept the certificates or have some ridiculous " rules". Stay away! They will not give you your money back and it's a hassle to change your certificates when the stupid restaurants don't even exist. I am not going to waste any more time on it, just here to warn everyone. They are just going to scam you, waste your time and piss you off. Restaurant.com should be shut down!

This outfit is an absolute scam. Once you get on their list you can never get off. They actually have a customer service department to tell you that you can never get off their list and you can never delete your account. Their "coupons" are useless (e.g. You have to spend $50 at a fast food place to use the coupon). We were signed up by Mad City Windows in Wisconsin -- don't trust them either, they lure you into this site with promises of restaurant discounts.

A scam. Got it as a gift certificate from one of the parents of the kids I care for, for Christmas. Called the restaurant today to make reservation and when we mentioned we have this gift certificate, they told us they do not accept it anymore. But there is not way to go back to the site to exchange for anything else. By looking at the reviews on this site, about Restaurant. BOMB, it looks like others have had similar experience.

Good lord, what a disaster. Ended up paying full price for my meal, after a long and embarrassing attempt to redeem a gift certificate. Not the restaurant's fault; they showed me exactly what they were trying to do. This was restaurant.com's fault. I have not been able to use the gift certificate and I'd rather throw the money away than try again. Stay away!

Purchased a cyber Monday promo and then found that restaurant had a minimum order of $50.00. Cancelled this certificate and wanted to exchange it for another Certificate, but site said to call customer service. After much looking on site, I found the customer service phone number *******844), but company was then closed. Phone next day to their automated site which said to "hold for a representative"... but no answer... even after 15 minutes... company played loud music while I was holding and then music went off and I was disconnected. I should have reviewed their site on sitejabber before purchase. Stay away. 12/03/19.

I have used many of the coupons and they were all accepted with no problems and I got exactly what I expected. They are a GREAT deal but you have to understand the restrictions for each coupon and decide if it works for you. I am not interested in going to the vast majority of their restaurants but there are a few we like and a very small number that we like a lot. For those we love the savings are big and it works great. I have never used the "specials", a lot of which are combo theater / dinner deals, because they don't work the same way as the regular coupons. They are much more restricted in where you go and what you get and other reviews confirm they apparently misleading and disappointing.

Their "gift card" is 100% useless. The restaurants they list are out of date. They don't remove them if you tell them about it. NO RESTAURANT accepts their cards as far as I can tell. They can't transfer the restaurant.com gift card to be used on their specials either. DO NOT PURCHASE.

Also, their emails go nowhere. It has an autoreply saying to reply if you want an actual response. You will continue to get the same autoreply with no response.

This site has remained almost a scamy. I have been a member for years, and lately any desirable places may be listed, but are always "out of stock" even on the first day of each month. They have lost credits on my account, they revised the customer account area and deleted some certificates I had that had been disavowed by the restaurant. Certificates are nothing more than discount coupons you have to buy. Common is a "$50 gift certificate" for a local sushi place that requires a $100 minimum purchase. That same place offers similar deals on their own for no charge - i. E. just a big discount for large purchases if you agree to tip 20%. Why pay the fee for such a "coupon"? Now, their Customer Service refuses to reply (twice) to a request to consolidate smaller certificate ("Gift Cards", specifically) into large ones that might actually be useful. SO STAY AWAY!