Reservation Desk has a rating of 4.5 stars from 7,480 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Desk most frequently mention good experience, easy process and book online. Reservation Desk ranks 3rd among Vacation sites.
Our family like that most Red Roof Inns have exterior doors, making it easy to take the dog out. Making reservations online is easy.
Everything worked out great thank you. And also the Lovely Asia at the Plaza inn was very helpful respectful and well mannered. Excellent service!
You're welcome! Thanks for your review, Jim. We truly appreciate your business and are grateful that you decided to book with us.
Easy and rapid; however, I had to select several room possibilities first to find something that was not already sold out.
Thank you for taking the time to share your feedback regarding the booking process, Linda. Your review is incredibly valuable to us, and we appreciate your insights. Thanks for choosing to book through our platform!
When I arrived I was charged more in fees on my "paid in full" reservation for 3 nights than I did for the entire price of my 3 night stay! Absolutely not worth it! There was nothing stating resort fees or parking fees would be charged when I was booking (I booked on Super.com). The lady at check in would only say these fees were probably hidden. Rooms are average at best. There are a lot of areas with caution tape (not sure if they are under construction or what). It's a long hike to the parking area. It's really hot in the entire hotel (although the maintenance guy was very nice and did the best he could for our room). I travel a lot and would not recommend this hotel. I have included a sample photo of a booking for December 2,2024 (the current date). It clearly states under the total price "total incl. Taxes and fees". The only mention I could find of any extra fees was on my itinerary, which was sent after I paid for the nonrefundable stay. BEWARE OF EXTRA HIDDEN FEES!
I haven't had my experience yet I haven't been to New York in three years so I look forward to it and my granddaughter and daughter-in-law are coming with me
Thank you for choosing to book with us, Karen. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!
A beautiful place to restore and relax while enjoying the amenities of Schaumburg retail, restaurants, and shopping. A convenient getaway but still close to home.
Thank you for choosing to book with us, Stephanie. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!
Comfortable and convenient t our needs. We are heading to Riverbend for a concert and it is just minutes away.
Thank you for choosing to book with us, Paul. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!
I was trying to contact the actual hotel location to get the quickest way to make my reservation, but NO I could only get this reservation service. Had to wait almost 8 minutes before I was transferred to a service agent.
Thanks for your review, Richard. We apologize for your customer service experience. Our goal is to provide our customers with the best support possible, and we apologize you didn't receive this. We appreciate your feedback so we can improve our process.
I tried using the Reservations tab on the specific locations home page and I received an error message. I tried a few times with the same result. I also tried other days/times. Same error message. I did a search on Wingfield Elizabethtown Reservations and that worked.
Thanks for your review, Camille. We truly appreciate your business and are grateful that you decided to book with us. Enjoy your stay!
I have always stayed at this hotel whenever I am town for the last two years because the staffs are very courteous including the security guy and the facility is very clean
Thank you for choosing to book with us, Bamidele. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!
I met A guy in the lobby that works for Hilton named Peter,very pleasant and accommodating man
The whole experience was easy. The people were kind, considerate, and very helpful with suggestions etc.
Thank you for taking the time to share your review with us, Jeannie. We always strive to consistently deliver outstanding service and support to all our customers, and it's always rewarding to know when our efforts have positively impacted someone's experience. Thank you for choosing to book with us.
Reservation process was very easy and received a confirmation email within minutes of making the reservation.
Thank you for leaving us a review, Ward! That’s wonderful you received your confirmation promptly. Our goal is to make sure our customers have their hotel confirmations in a quick and timely manner. We appreciate your positive feedback and look forward to serving you again in the future!
Very easy to make a reservation at this unique hotel. Handled the reservation efficiently and professionally.
Thank you for taking the time to leave us a review, David! We're happy to know you had a positive experience with us. Your feedback is always important, and we love that you chose to book with us. We look forward to your next booking and hope to continue exceeding your expectations!
Easy to make reservations and no complications. Quick and I receive confirmation within seconds of registration
Thank you for leaving us a review, Bonnie! That’s wonderful you received your confirmation promptly. Our goal is to make sure our customers have their hotel confirmations in a quick and timely manner. We appreciate your positive feedback and look forward to serving you again in the future!
Experience was simple, straight forward and accurate. Recommend this experience to anyone seeking a Hotel reservation.
Thank you for taking the time to leave us a review, Mark. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable to us as we strive to provide the best possible service. We look forward to assisting you again in the future!
On-line booking went smoothly. Very pleased with that …. All other services very much appreciated… excellent overall rating
Thank you for taking the time to leave us a review, John. We are happy to know you had a positive experience with our online booking system. Your feedback is greatly appreciated as it helps us continue to improve our platform. We look forward to your next booking with us!
Booking was easy and straight forward, from picking your days, viewing the room and how many were availible.
Thank you for taking the time to leave us a review, Lorrie. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable to us as we strive to provide the best possible service. We look forward to assisting you again in the future!
Not good, se hard approx 10 kids yelling and running in the hallway until 21h30 21h45, then at 03 am, women yelling in the hallway to the point the had to call the police
Thank you for taking the time to leave us a review, Gilles! We're happy to know you had a positive experience with us. Your feedback is always important, and we love that you chose to book with us. We look forward to your next booking and hope to continue exceeding your expectations!
It was quick and easy, but gave me little info. On how to add my membership points. I was not able to apply them.
Thank you for your review, Gary. We understand how important it is to have your membership benefits. Since our platform is not directly involved with hotel reward programs, we recommend speaking with the hotel staff about your membership number when you check in. If you need further assistance or have additional questions about your reservation, please feel free to contact our escalations team at support@reservationdesk.com. We’re here to help and will do our best to assist you.
Great service, easy to navigate website. It was my first time booking through this website. I would highly recommend
Thank you for leaving a review, Jada! We love our first-time customers and truly appreciate your feedback. It's great to know that your experience with us was positive, and we look forward to your next booking! Also, thanks for recommending us!
Answer: It's a complete scam. What booking company takes your payment in full for the room months in advance and then you cancel months in advance and then they not refund your money! TOTAL SCAM! 110% scam!
Answer: They were deceptive. I googled to call the motel directly and I do not recall if I asked them specifically am I calling the motel directly, but they answered reservation desk, so I thought I was calling the Motel, and they never told me otherwise.
Answer: You are really not talking to a supervisor when you ask to speak with a supervisor. They have terrible customer service and hung up on me when I insisted on talking to someone above the person who would not help me. Seriously! Read some script and then hung up on me. I cannot get a refund. Do NOT use this service. They scam you into believing that you are talking to a representative of the hotel. When I called them to get my money back, the so called, "Supervisor," hung up on me and would not let me speak to her supervisor. Very unprofessional conduct. I would never hang up on a customer. She read some script over the phone to me and then hung up on me. DO NOT USE this scamming outfit. You have been warned!
Answer: Thanks for reaching out. Please feel free to email us at support@reservationdesk. Com for more information about the hotel. --Rachael, Review Manager
Answer: Terry, thanks for reaching out. Please feel free to email us at support@reservationdesk. Com for more information regarding the shuttle service. You may also contact the hotel directly. --Rachael, Review Manager
Thank you for taking the time to leave us a review, Richard. We are happy to know you had a positive experience with our online booking system. Your feedback is greatly appreciated as it helps us continue to improve our platform. We look forward to your next booking with us!