Reservation Desk

We were able to make our reservation without out any difficulty. Easy to navigate, clear explanation of costs.

Excellent. Just follow through the page and you are done. Nothing difficult at all.
Like the cancellation option.

A well-designed reservation desk website is crucial for ensuring a seamless user experience when booking services such as hotels, flights, restaurants, or event tickets. Here's a breakdown of the ideal features and experience that would make a reservation desk website efficient and user-friendly:

Give you options quickly and even show the prices. Knew exactly what room I wanted and was available

Reservation Desk: High Fees & No Guarantee of Reservation

I recently used Reservation Desk to book a room at a hotel near my home. I mistakenly believed I was booking directly with the hotel itself. After booking, I realized I had used an independent service.

This caused me bit of anxiety as I had a similar experience in Canada a couple years ago where my reservation made through a third party was not honored at the hotel.

To avoid a repeat of this situation, I immediately called Reservation Desk to cancel my booking. However, I was charged a non-refundable fee of $17.

To my dismay, I then checked the hotel's official website and found that the same room was available for $30 less than what I paid through Reservation Desk.

While booking services can be convenient for finding available rooms quickly, the high fees and the risk of your reservation not being honored at the hotel make them a less desirable option. I will be booking directly with hotels in the future."Dang. I thought I'd leaned my lesson from the Canada experience.
I guess the benefit of using a book service is that it connects you with hotels near by if you need to find a room fast or something.

I tried to cancel my reservation within 30 minutes of making it and they said it was non-refundable. This is ridiculous. Not only am I never booking with Reservation Desk, but I'm never booking with Luxor again.

Reservation Desk was easy to use, provided me clear information and instructions, and enabled me to obtain the reservation I needed to complete my travel arrangements in Milan.

The site was easy to navigate all sits should be that simple. I looked for other places but was difficult to get around our dates.

Making my reservation through Reservation Desk was very easy. Everything was explained in simple terms so an older person like me could not screw up.

Close to airport.very handy.
Can leave your vehicle there and taxi to airport.and back!
Very secure.
Friendly service,...rooms are clean.

Very easy experience. Until I get to the hotel. The lady at the desk says we canceled your reservation. I asked why? When I just talked to someone that I was onthe the way and she confirmed it. The reason I was given was that no one checked out because they extended their stay and they had to canceled 17 people. She stated she was standing there while her coworker was talking to me on the phone and told her to tell me that they had to cancel and she walked away, thinking she told me. I was very dissatisfied by this. My husband and I tired from driving from Atlanta, GA to St. Louis MO. No where to lay down. I had to find another hotel and payed a higer price that whatI spent using you all. I talked to one your reservation about this situation and she said I will be refunded. I would to suggest you take them off of your list. It seems to an extended stay place. Did not look like a Red Roof inn product. Police was station in the parking lot. People hanging out the window. Thank you in advance with this situation.

I book a hotel and they know its full. No worries they send a confirmation for another hotel I didnt book. I call back ten minutes later because I wouldnt and didnt stay there if it was free. They say they cant refund my money but will call me back in twenty. I call back in 40 and they tell me they will call me in twenty again. I call back in another 40 minutes and they say they will get back to me in 24 hours. 30 hours later I call back and they say it can take 5-7 days. I call back 8th day and they say they have to get in touch with the hotel they tried to scam us into in the first place. Why they arent the scammers? And it will take another 5-7 days. Your getting the picture right. These people are honestly the worst crooks Ive come across in 64 years of living and thats saying something. They will steal your money, run you around endlessly instead of doing the right thing and fixing their mistake. I dont write negative reviews lightly but these folks deserve nothing but the worst. Im just getting started.

The young lady at the front desk was very nice but the room we were changed to on the third floor was very dusty and the remote control was about to fall apart, we had to be careful and then it switched to game remote which we had a difficult times getting back to where we could see regular television. The walls in the bathroom by the bath tube was very rusty and needed a repair very badly. The walls looked as if someone smeared some brown substance on the entrance wall and there was only a fourth of toilet paper on the roll which was left on top of the holder without any extra paper we had to go to the front desk and ask for some which she gladly did. I'm not sure if the cleaning people were in a hurry or what but you could write your name on the tables which is how dusty it was. Over all our stay was not that pleasant at all and the breakfast was over cooked sausage links and no boiled eggs all scrambled and only juice was apple or OJ and coffee that was too strong.

With reservations Quick and easy good experience! So excited to stay at you accommodations,See you in August

It was brilliant. Brilliant is a British expression that means excellent. I have nothing more to say.

I was able to make my reservation and receive confirmation within five minutes. I experienced no difficulties.