Reservation Desk Reviews Summary
The company demonstrates a mixed reputation, with notable strengths in the ease and convenience of online booking, which many customers find straightforward and efficient. However, significant concerns arise regarding customer service, particularly in handling cancellations and reservations, leading to frustration among users. Complaints about lack of support, unexpected charges, and poor communication are prevalent, indicating a need for improved customer care practices. Overall, while the booking process is generally well-received, the company's approach to customer service requires urgent attention to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Very nice people, also respectful. I would stay again, the only thing I had a problem with! Is the hard beds, I'm not skinny but they could be softer. Overall, I had an awesome stay thank you 😊
Polite and helpful experience with the individual that worked on our request.
Thanks for your review, Christopher. We are happy one of our representatives was able to assist you and provide excellent service!
Very easy to complete our reservation. Followed right away with an email confirmation
Thank you for your review, Kathy. We are happy the booking process was easy!
I don't have nothing to say. The only thing they did so far was sent a automatic email.
Thanks for booking with us, Adenilda!
Very pleased with the ease of the online reservation.
Thanks for your review, Matthew. We are happy you had a good experience booking online.
Very helpful! I would recommend to other people looking for a place to stay.
Thanks for booking with us, Karrie. We hope you enjoy your stay!
It was easy hope the hotel is good as we haven't checked in yet
Thanks for booking with us, Peter. We hope you enjoy your stay!
Good easy to use easy to find everything user friendly
Thanks for your review, Dave. We are happy you had a good experience using our website.
We promote an event at the VI Bldg on the Iowa State Fairgrounds and stay here because it is nice, quiet and close to great restaurants.
Thanks for booking with us, Wade. We hope you enjoy your stay!
I did this on line because it is easier than talking.
Thanks for your review, Don. We are happy you had a good experience booking online.
This was an easy experience. I appreciate it. How simple it was to book the room.
Thank you for your review, Sharlenn. We are happy the booking process was easy!
Reservation desk was easy to use and gave me a booking with no trouble at all.
Thank you for your review, Kenneth. We want you to have the best experience possible booking with us!
Well done - glad you're awake enjoyable. Too many characters required here
Thanks for booking with us, John!
Easy to use website and make a reservation just would like to have size of bed listed in standard room
Thanks for your review, Tammala. We are happy our website was easy to use!
Great experience, thank you
Great experience, thank you
Great experience, thank you
Great experience, thank you
Great experience, thank you
Great experience, thank you
Thank you for your review, Valerie. We want you to have the best experience possible booking with us!
We've stayed at the Days Inn several times prior to cruising out of Port Canaveral. Great location, about 10 minutes from the port. Several good restaurants within walking distance of the hotel.
Thanks for your review, Debra. We are happy you had a good experience booking online.
Easy to book and the reservation desk was very kind.
Thank you for your review, Shira. We are happy the booking process was easy!
Quick and easy to reserve. Expensive rooms though as I get the rooms cheaper from Hotels.com
Thank you for your review, Debbie. We hope all of our customers have a QUICK and EASY booking experience!
Everything was great, easy check in, polite staff.
Thank you for your review, Aliah. We are happy you had a good experience!
Quick and easy! Made a call and room reservation was handled
Thanks for your review, Ronnie. We love providing excellent service to our customers.
From the business
Reservation Desk is a leader in the hospitality and travel technology industry and recognized by the biggest names in travel. We offer a wide range of accommodation options for our travelers and a smooth process for booking reservations. As an online travel agency, we receive our inventory from multiple hotel providers to supply the best rates possible for our travelers. Our user-friendly platform offers deals at over 200,000 hotels worldwide and gives each traveler a quick and seamless booking experience. We work with the top brands in travel and successfully book thousands of rooms on a daily basis. What sets us apart from other companies in the travel industry is our dedication to customer satisfaction. We have a dedicated team at our call centers who are available 24/7, ready to assist travelers with their bookings, answer questions, and provide support throughout their travel journeys. Our commitment to giving each customer a personalized experience, while exhibiting excellent cus...
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for booking with us, Debbie!