Overview
Reservation Desk has a rating of 4.5 stars from 7,482 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Desk most frequently mention good experience, easy process and book online. Reservation Desk ranks 3rd among Vacation sites.
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Painless! I would rather do it myself, but how much of an essay do you want me to write explaining that it was ok for me to do my reservation online!
Good experience convenient to make a reservation when we know how far we want to go;, easy to book on my phone thank you
Thank you for taking the time to leave us a review, Joan! We're happy to know you had a positive experience with us. Your feedback is always important, and we love that you chose to book with us. We look forward to your next booking and hope to continue exceeding your expectations!
We're coming back from Thailand and the flights getting home didn't match well so we decided to stay the night. My wife and grandson did exactly the same thing on the way back from South Korea. She loved the hotel and decided to do the same on our way back from Thailand. She loved the Hyatt.
Thanks for your review, Paul. We truly appreciate your business and are grateful that you decided to book with us.
I've trid to book an hotel roomn on this website. Everything went wrong, the guy was barely able to speak english he never have been able to take my email correctly. So long story short I nebver receied any confirmation number. I called back the next to postpone my reservation for one night and at this e3xact point, everything wen't worst he told me that he was not able to postpone it and asked me to call directly at the hotel. Calling at the hotel, the guy told me that there was no reservation at my name and did one for me. It took 5 minutes and everything was done for the half of the $#*!ing price. This morning I saw a charge of 380$ on my credit card so I caller these idiots back after asking multiple of dumb questions they told me that there was no reservation at my name and that I SHOULD see a refund.
Thank you for bringing this to our attention, Jean-Nicolas. We sincerely apologize for any confusion or inconvenience this caused you. To assist you further, I will send you a private message requesting additional details about your situation. If you need assistance with your reservation, please don’t hesitate to contact us at support@reservationdesk.com. We're here to help!
--Rachael, Review Manager
I didn't realize I was using a third-party booking site and was surprised when I got an alert from my credit card about a $17.99 service fee.
Thank you for your review, Roberta. Our platform, Reservation Desk, is an online travel agency that offers listings for over 200,000 hotels worldwide. We are pleased you decided to book with us. The service fee allows us to provide 24/7 customer support to assist you with any issues or questions regarding your reservation. Our team is always available to help ensure your booking experience is as smooth as possible. If you need further assistance with your reservation, please feel free to contact our escalations team at support@reservationdesk. Com. We’re here to help!
I have stayed at this location numerous times and have always been pleased with all the service and personnel!
Thank you for choosing to book with us, Gary. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!
Problem-Free! This system didn't keep me guessing.It led me to the next step with the success that I needed.
Thank you for taking the time to leave us a review, John. We are happy to know you had a positive experience with our online booking system. Your feedback is greatly appreciated as it helps us continue to improve our platform. We look forward to your next booking with us!
Your email confirmation states the card would not be charged until checkout. I already received a text message that the card was charged.
Thank you for your feedback, Roger. We sincerely apologize for any frustration or confusion you may have experienced with payment. I will follow up with you in a private message for more information. If you need assistance with your reservation or have questions, please don’t hesitate to contact us at support@reservationcounter.com. We're here to help!
--Rachael, Review Manager
We have stayed here now numerous times and are very pleased.
Our son and family are in walking distance from the Inn, so when all the family come we stay here.
You will not be disappointed. It is not the Sheraton, but neither are the prices!
It is comfortable and the staff are great.
Thank you for choosing to book with us, Arthur. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!
Quick, easy and fast! We hope to enjoy a nice trip to the Coaches Conference & looking forward to a wonderful restful stay!
Thank you for choosing to book with us, Tyler. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!
Booking was smooth. Easy to choose my choice of rooms. Insert the personal details and I was done. I instantly received my confirmation.
Thank you for taking the time to leave us a review, Denise. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable to us as we strive to provide the best possible service. We look forward to assisting you again in the future!
The experience was very easy to navigate. I would definitely recommend to a friend.
Thank you for taking the time to leave us a review, William. We're pleased to know you had a positive experience while using our website. It's always our goal to provide an enjoyable and efficient experience for our users. Your feedback is greatly appreciated as it helps us continue to improve and serve you better. We look forward to your next booking with us! Also, thanks for recommending us!
I logged on to book a room and I was finished in no time! This is the first time I've used this service and I must say that I am quite pleased!
Thank you for leaving a review, Willie! We love our first-time customers and truly appreciate your feedback. It's great to know that your experience with us was positive, and we look forward to your next booking!
The booking experience was quick and easy. No confusing booking details just a simple and straight forward process.
Thank you for your review, Mary. Our goal is to provide a booking process that is quick and seamless for our customers. We look forward to your next booking with us!
It's easy with your current site for me, as English may not be my first language, it was still easy for me.
Thank you for taking the time to leave a review, Jean-Paul. We're delighted to know you found our website easy to use. Your feedback is incredibly valuable to us, as we are always improving and developing our customer experience.
Reviewed the room options, chose one and proceeded to reserve a room, no issues through the whole process.
Thank you for taking the time to leave us a review, Tom. We are happy to know you had a positive experience with our online booking system. Your feedback is greatly appreciated as it helps us continue to improve our platform. We look forward to your next booking with us!
Great everybody was very helpful. I don't know what else you want me to say you said I have to say 50 characters all I can say is everything went smooth thank you.
Thank you for taking the time to share your review with us, Kent. We always strive to consistently deliver outstanding service and support to all our customers, and it's always rewarding to know when our efforts have positively impacted someone's experience. Thank you for choosing to book with us.
I filled out what I needed to. I was sent a confirmation my hotel room is booked. It was easy and efficient
Thank you for taking the time to share your feedback regarding the booking process, Jennifer. Your review is incredibly valuable to us, and we appreciate your insights. Thanks for choosing to book through our platform!
Good very fast and efficient with credit card! Would recommend to friends and family yes I would indeed
Thank you for taking the time to share your feedback regarding the booking process, Deane. Your review is incredibly valuable to us, and we appreciate your insights. We look forward to your next booking. Also, thanks for recommending us!
Very straightforward and simple. It took only seconds to find the room I needed and finalize the booking. Confirmation came within seconds.
Thank you for taking the time to share your feedback regarding the booking process, Thomas. Your review is incredibly valuable to us, and we appreciate your insights. Thanks for choosing to book through our platform!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking the time to leave us a review, Carl. We are happy to know you had a positive experience with our online booking system. Your feedback is greatly appreciated as it helps us continue to improve our platform. We look forward to your next booking with us!